Публикация 2025-12-31
I am a Marriott Titanium member. Over the years, I stayed at this hotel on three separate occasions during the winter, well outside peak or holiday periods. Each time, despite better rooms and even suites being clearly available (as shown in the Marriott app), we were never granted a complimentary upgrade. In the U.S., many properties rarely upgrade elite members, so expectations are modest. However, in Europe and Turkey, Marriott hotels often go out of their way to recognize loyalty. Unfortunately, the Istanbul Marriott Hotel Asia is a clear exception. On multiple occasions, the staff claimed—incorrectly—that no upgrades or suites were available, apparently to avoid providing complimentary upgrades altogether. There are many far more hospitable, transparent, and generous Marriott properties in Istanbul, and I would strongly recommend choosing one of those instead. Based on my experience, the management here comes across as both stingy and dishonest. EDIT : I later learned that the owner of this hotel also owns another property on the Turkish Riviera. A friend who stayed there was explicitly told by management that the owner’s policy is to never grant complimentary upgrades to Marriott Bonvoy elite members—even when better rooms are available. Ironically (and somewhat humorously), the owner is from Kayseri, a city in Turkey that is famously stereotyped for extreme frugality. In this case, the stereotype appears to be alive and well.
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