Отзыв №76
Публикация 2026-04-18
Πολυ καλη εξυπηρέτηση με αξιόλογο περιβάλλον. Καθαρό και με πολυ πλούσιο πρωινό
Asmalı Mescit, Oteller Sk. No:1 D:3, 34430 Beyoğlu/İstanbul, Türkiye
6adf8cf3e1fc59ca97d5947c
Публикация 2026-04-18
Πολυ καλη εξυπηρέτηση με αξιόλογο περιβάλλον. Καθαρό και με πολυ πλούσιο πρωινό
Публикация 2026-04-15
, très propre, emplacement, trop bien, on peut visiter plein de monuments petit déjeuner bien Personnel très agréable surtout Chaima
Публикация 2026-04-15
Hôtel très propre personnel au service au top
Публикация 2026-04-15
Hôtel très propre service au top
Публикация 2026-04-13
Nous sommes en plein centre-ville, avec tout à proximité. L’accueil est impeccable, et les réceptionnistes parlent français, ce qui est appréciable. Un immense merci à Monsieur Hakan pour son accueil exceptionnel, sa gentillesse et son professionnalisme. Il a vraiment contribué à rendre notre séjour encore plus agréable. Nous avons eu un petit souci avec le lit qui grinçait et qui nous faisait mal au dos, mais le problème a été réglé immédiatement. Il y a un fumoir aussi dans l’hôtel. Notre séjour a vraiment été top. Merci
Публикация 2026-04-12
Öncelikle şunu belirtmek isterim personel elinden geleni yapıyor. Ancak otel 4 yıldız seviyesinin çok altında odalarda sürekli sorun var. Resepsiyondaki personel can siparane biçimde müşterilerden gelen şikayetleri yanıtlamaya çalışıyor. Ne zaman resepsiyona insem bir sürü müşteri odasındaki problemi anlatmaya çalışıyordu. Fiyat kalite dengesi açısından değerlendirilmesi gerek elbette ama yine de bir zincir otelden belli bir standart bekliyorduk. Konum güzel, sadece yatıp kalkıp gideceğiz diyorsanız olabilir. Verilecek max fiyat da 4500 tl olabilir bunun üstü burası için pahalıdır.
Публикация 2026-04-12
j'ai passé presque une semaine là-bas , ça s'est très bien passé le personnel est très sympas et gentils ils sont toujours à l'écoute et ils parlent même plusieurs langues , la piscine extérieure est juste magnifique avec une vue sur le Bosphore avec une belle terrasse , et la piscine couverte elle est bien mais un peu petite , le petit déjeuner est très bien, très variées juste le restaurant est petit aussi des fois faut attendre un peu pour avoir une place . Mais C'est vraiment à refaire
Публикация 2026-04-10
Came here for the Turkish bath only and made an appointment for day of through WhatsApp without an issue. Everything was super clean, and Hana and her collegue were super nice and even offered small things like giving us face lotion and helping us carry things. The scrubbing and massage were very comfortable and thorough which helped lot compared to another place I had tried. They also have a sauna and steam room to use before and after the Turkish bath and we could stay as long as we want. The pool is available but not for those getting spa services. I did notice that the pool was being treated during daytime so it was usable by those staying at the hotel. Location is a bit farther compared to the more central Galata/Old Town area but it's worth the trek and for the price
Публикация 2026-04-10
I really enjoyed my stay here, the staff were really helpful, especially Amir and Sheima! The check in process was smooth, and our rooms were clean and comfortable. The location was honestly a 10/10, right at the heart of istanbul! There were a variety of options at breakfast, and it was very delicious.
Публикация 2026-04-07
Dieser Hotel verdient nicht die 4/5 Sterne lässt euch von den Bildern nicht täuschen Zimmer fallen deutlich kleiner aus als auf den Bildern im Zimmer flackert Licht, Klima Anlage kühl Funktion war deaktiviert und im Zimmer war es sehr heiß und stickig ich hatte Whirlpool in meinem Zimmer was alt und undicht war ganzer Bad war überschwemmt Service Personal war unfreundlich und genervt sie wollen für jede kleingkeit Trinkgeld und denken es sei selbstverständlich und lästern über Kunden ab kein Trinkgeld kein Service lässt euch nicht Geld aus der Tasche ziehen würde es auf gar keinen Fall nochmal buchen im spa Bereich war es Katastrophe mit Massage hatte danach Rücken schmerzen weil sie mit Ellbogen in die Wirbelsäule rein drücken
Публикация 2026-04-07
We arrived beginning of April and when we got to our rooms it was extremely hot, we tried to turn the A/C on but still blowing hot air When we contacted front desk they told us it’s winter time and they can’t turn A/C on. Even when turned off the heat still too hot. My kids can’t sleep at night and you can’t open the windows too. We spent over $900 for four nights and we couldn’t sleep at all The breakfast was very nice. The rooms are too old and dirty under the beds The exhaust fan wasn’t working in our bathroom too. Also there was big difference between the advertised pictures and the real rooms. I will not recommend if you have kids or coming between March and April.
Публикация 2026-04-07
خدمات مميزة وفندق راقي ولكن الغرف صغيرة
Публикация 2026-04-02
Birkan FB manager and all the team of this hotel were excellent. Very good hospitality. Very nice rooms.
Публикация 2026-04-01
I had a very disappointing experience at this hotel and would not recommend it to anyone. The condition of the room was unacceptable, especially due to a serious safety hazard — there was an active leak from the washroom ceiling. This is not just an inconvenience but a clear risk that should have been addressed immediately. What made the situation worse was how management handled it. Initially, they acknowledged the issue and promised to compensate me with one free night for the inconvenience. However, at the end of my stay, they completely went back on their word and refused to honor the compensation they had offered. The lack of professionalism was shocking. The guest relations manager provided misleading information and did not follow through on commitments, which felt dishonest. On top of that, the hotel manager handled the situation poorly and showed no accountability or concern for guest safety or satisfaction. Overall, this was one of the worst hotel experiences I’ve had. Poor maintenance, broken promises, and unprofessional staff made this stay extremely frustrating. I strongly advise others to think twice before booking here. THE GUEST RELATION MANAGER NAMED IS EMIR
Проживание апрель 202 · Публикация май 2026 г
Номера гостиницы неадекватны по площади для лиц, путешествующих с международным багажом. Мы неоднократно бронировали номера из-за отказа нашего турагента забронировать и исправить ситуацию с одним и тем же отелем. Каждый раз мы сталкивались с особыми проблемами. Во время нашего второго пребывания, электричество в номере капнуло, и блок кондиционера, будучи расположенным в центре, не обслуживался. Следовательно, мы были вынуждены управлять с температурой, установленной отелем, и раковины в ванной не смогли быстро слить. Кроме того, душевые кабины были слишком маленькими, и перелив воды был обычным явлением. Качество завтрака удовлетворительное.
Публикация 2026-04-01
Thank you for this wonderful experience in your prestigious hotel You made our family trip memorable 🫶🏻 Thanks for all the staff Especially the guest relationship AMIR he is so kind helping us and all guests as well Thank you Amir for the surprise birthday 🎁 for my little daughter 🫶🏻🫶🏻🫶🏻 We will come back for sure 👌
Публикация 2026-03-30
Had a good experience at this hotel. The rooms were spacious, clean and fully equipped. The staff were friendly and helpful. The breakfast had decent options. This has most of the places of walking distance.
Публикация 2026-03-29
Rooms were clean and very satisfying Hotel crew was very helpful and cooperative also pleasant Receptionist so friendly make you feel comfortable specially Amir Shaima and kind Malak Breakfast was satisfying and excellent Residency very pleasant and I recommend 100 percent Acceptable view
Публикация 2026-03-29
Actually an awesome hotel, talking about the rooms, service and everything.
Публикация 2026-03-28
Perfect location and kind and friendly staff, however, the hotel is no way clear to 2-3 stars. Everything is old and broken, on my first day I had to report broken lights, broken shower, broken sink, which was fixed within few hours but still it’s annoying when you expect 5 stars. Windows old and don’t close perfectly hence it’s very loud and the walls are very thin.
Публикация 2026-03-25
Service ins gesamt ausgezeichnet. Wudebare SPA sauber, ruhig, toll. Türkische Hammam hervorragend. Mitarbeiter, Rezeption (Amir,Scheima) sehr Nett , Hilfbereit und insgesamt wunderbar. Wir hatten uns hier sehr gute Aufenthalt und sehr tolle uns ausgezeichnete Erlebnisse. Danke Shayma,☺️
Публикация 2026-03-25
Shayma , danke dir für ausgezeichnete und eine absolut tolle Leistungen. Wir hatten einen unvergesslichen Urlaub und Erlebnisse in Istanbul. Ihr habt für uns alles ermöglicht, dass wir uns wohlfühlen können. Dankeschön Freundliche Grüße Madjid Fakharian
Публикация 2026-03-25
A superb stay in this perfect hotel the wonderful restaurant frankly 10/10 it deserves more than 5 stars
Публикация 2026-03-23
Herşey çok güzeldi. Gerek konum olsun gerek odamızın temizliği, kahvaltısı. Çalışan arkadaşların yardımseverliği. Teşekkür ederiz.
Публикация 2026-03-19
Great location and great staff. I saw some old reviews about the staff being rude and unprofessional but my experience was great.