Проживание апрель 202 · Публикация Дата отзыв · Улучшенный двухместный номер с 1 кроватью или 2 отдельными кроватями
The main advantages of this hotel are its location (I got there on my own by metro) and the spacious room. I was also allowed to check in a bit earlier than the official time, which I really appreciated. There's an elevator, and upon check-out, a staff member kindly helped me carry my heavy suitcase to the main street — that was a nice touch. Now for the downsides — I had booked a room with a double bed and, as shown in the photos, with a window. Instead, I was given a very dark room with two single beds and basically no window. The manager showed me two other rooms, but they were also nothing like what I had booked. He just kept saying that no other rooms were available and that all of these rooms were considered the same category. He didn’t even offer to push the beds together or do anything to make the stay more comfortable — not even a simple gesture like offering a coffee to soften the situation. You clearly saw what the guest booked, and if that type of room is not available, it’s only fair to inform them in advance — not put them on the spot when they arrive. As many other reviews mention, breakfast is really poor. So I would recommend considering other hotels even closer to the metro — even if breakfast isn't included, you could easily enjoy a better one at a nearby café with the money you save.