Проживание июль 2025 · Публикация Дата отзыв · Одноместный номер
This hotel claims to offer a high level of comfort and service, yet my stay there was the most disappointing I have ever had in Turkey. • From the very beginning, the staff created an unpleasant impression: cold, unfriendly, and often ignoring basic greetings. • The noise level was unbearable. The elevator could be heard across the building, and every morning the cleaning team turned corridors into a chaos of loud music and shouting into walkie-talkies, even outside rooms marked “Do Not Disturb.” When asked to keep it down, they reacted rudely. • Both of our rooms had plumbing issues. The shower drains were clogged, toilets did not flush properly, and the showers were defective. In one room, the cracked hose sprayed water everywhere except the showerhead. In the other, the hand shower was unusable, and the staff simply told us to “use the ceiling shower” instead of fixing it. • The rooms also lacked basic practicality — there were far too few power outlets for even the most essential devices. • At checkout, although we had paid 4–5 thousand lira per room, the staff wasted time counting if we had consumed a tiny water bottle or a cola, delaying us by ten minutes when we were already in a rush. The greatest disappointment, however, was breakfast, which cost an incredible 700 lira but was nearly impossible to eat: – The menemen looked diluted, as if ten portions had been made from a single egg. – Boreks consisted of burnt scraps, while the edible pieces seemed to have been kept aside. – Many items were spoiled: butter was rancid, yogurt sour, and sausage so bad it nearly caused food poisoning. – Even the simplest staples like simit were often missing. It is unacceptable to charge such prices for food and serve guests burnt leftovers and spoiled products. When we showed staff the sausage with its strong smell, they neither apologized nor showed surprise — it was obvious they already knew.