Отзыв №151
Публикация 2026-03-15
Un excellent établissement, personnel attentif et professionnel. Je recommande vivement.
Fenerbahçe, Fener Kalamış Cd. No 38, 34726 Kadıköy
6adf9423e1fc59ca97df8938
Публикация 2026-03-15
Un excellent établissement, personnel attentif et professionnel. Je recommande vivement.
Публикация 2026-03-15
Güzel bir hizmet çalışan lar gayet ilgili
Публикация 2026-03-13
Konum olarak çok iyi her yere yürüyerek ulaşım sağlayabilirsiniz. Odalar gayet ferah geniş temiz. Tek eleştirim asansörler kesinlikle yetersiz kalıyor, her zaman sıra bekliyorsunuz. Mutfağı çok başarılı, restoran kısmı biraz daha büyük olabilirdi. Vale hizmeti mevcut. Fiyat performans olarak gayet makul.
Публикация 2026-03-11
I have been a member of Shape Club for about 3 years. If you experience any issue involving the Wyndham Hotel where the gym is located, resolving it is almost impossible. The hotel clearly does not deal with gym members. Parking and lost property processes are not safe at all. A few months ago they changed the parking system to automatic HGS payments. Gym members are not supposed to pay for parking and my license plate was already registered in the system, yet my HGS account was charged twice for around 500 TL each time. I called the hotel multiple times about this issue. Every time I was told “we will get back to you,” but months passed and no one ever did. When I raised the issue again, instead of solving it I was asked to provide a detailed HGS statement showing where my car had been for the past three months and the exact dates of the charges. When there is a system error, the hotel should be checking its own records, but instead they create a process that forces you to chase the issue and eventually give up. What is even more concerning is the lost property process. I filled out the lost item form for something I was sure I had left in the locker room. I was told I would receive an SMS within 24 hours, but no message ever arrived. After many calls they said a bag had been found. The bag they brought me had someone else’s name written on it in bright marker. Despite asking for my full name in the form and taking my name multiple times on the phone, they still asked me if that bag was mine. If I had accepted it, I would have taken someone else’s belongings and that person would have lost their items. When the hotel owes you a refund, they ask for endless unnecessary proof and keep you busy with phone calls and messages. But when someone else’s belongings are involved, items can apparently be handed over without proper verification. This is a very serious issue and also very concerning from a security perspective. During a previous lost item situation, a hotel staff member also made an unnecessary comment saying “people lose Rolex watches and Cartier bracelets here,” which made me feel uncomfortable for trying to locate an item that they apparently considered not valuable enough. At least in that case my item was eventually returned. In short, if you are sure you will never forget anything in the locker room, never have to deal with lost items, and do not mind random parking charges appearing on your account, you can join Shape Club. Otherwise, the gym itself is fine.
Публикация 2026-03-11
Excellent hotel to stay in the Anatolian side. The rooms are generously sized and well maintained. The staff were always in good mode and eager to assist. A special thanks to Emir Can from the Reception who checked us in swiftly and with a big smile.
Публикация 2026-03-10
Wir hatten das Zimmer 346 und wir sind abends raus zum spazieren und nach 20 Uhr wurde einfach unser Zimmer betretten obwohl wir auf nicht stören hatten das Zimmer , also sowas geht gar nicht ! Meine Frau hatte ihre Persönlichen sachen auf dem Bett ! So was geht wirklich nicht von einem 5 Sterne Hotel , und noch nie habe ich ein Hotel gesehen wo nach 20 Uhr geputzt wird !
Публикация 2026-03-09
Ulaşım imkanları güzel. Konum harika.
Публикация 2026-03-08
I really wanted to give this hotel 5 stars but there were some major issues. The good: Staff: they were friendly. Very sweet to the lobby cats. Cleanliness: clean rooms Amenities: great spa and gym but be aware it is not just for the hotel. It is open to the public with a membership Lobby cats: friendly lobby cats. Very cute and cared for by staff. The negatives: some were small but there are some massive issues. We booked a 2 bedroom for 3 adults and were given a room with two TWIN beds. A twin is not suitable for two adults. I assumed there would be at least one queen so we could all fit. Instead we asked for a cot and luckily the room was large so it was not cramped The bigger issue is that they had us switch rooms due to construction which is no problem however the issue lies in that, we booked a 2 bed room for THREE adults and they moved us to a tiny room with ONE BED FOR THREE PEOPLE. This is absolutely unacceptable and not at all what we booked. How do we even fit?? Even with the cot we asked for, the new room was super tiny. We could not fit. This is absolutely not what we paid for and very inappropriate. Then it gets worse. The room REEKS of strong cigarette smoke. One of us is recovering from surgery and there is strong smoke in the room. The hotel offered zero compensation even though they downgraded our room to a tiny one bedroom for three adults. I don’t know what kind of five star hotel does this. Those nights should be removed from our bill as it’s not at all what we booked and we couldn’t even fit. Edit**** In response to their response: The room was indeed much smaller than the initial one we were given. Even if it were in fact larger, how do you justify switching three adults who booked and paid for a TWO bed for 3 people to one bed? How does that make sense? Why are we still being charged for a two bed and 3 adults when you had to change us to an unsuitable room?
Публикация 2026-03-07
Lobby cats: 5 stars I picked this hotel because it was 5 stars and I wanted that experience while recovering from surgery. I booked it for 11 nights for 3 people. When I first checked in, my hotel key didn’t work, I went all the way upstairs with my luggage and came back down to troubleshoot. Then the room had two twin beds pushed together. I specifically requested for 2 separate beds for 3 people. While recovering, I asked for a microwave or a way to heat up food and this request wasn’t fulfilled. The workaround was ordering room service which I was charged for. On day 9, we were suddenly told we had to change rooms. We had to cut short our plans and come back to pack and were moved into another room with ONE bed, when we still had 3 people. The room was smaller and we all had to squeeze together. On top of that, the room smelled strongly of smoke. The staff were polite but it was NOT a 5-star experience. Very disappointed and it’ll be unlikely that I will come back to stay again.
Публикация 2026-03-03
Wyndham İstanbul Kalamış otelinde bir gece konakladıktan sonra başka bir otele geçme planımız varken fikrimizi değiştirerek altı gün bu otelde konakladık ve çok memnun kaldık. Özellikle misafir hizmetlerinden Merve Balçık ve Ali Germirli'nin nazik ve samimi ilgileri konaklamamızı daha keyifli hale getirdi. Kahvaltı salonu ve sunulan ürünler ile hizmet çok memnuniyet verici. Lokasyonu, genel temizliği ve sağladığı rahatlık ile tekrar konaklayacağımız bir otel. Tüm ekibe teşekkürler.
Публикация 2026-03-03
İftar org için bu akşam konuk olduk. Menü ve kalitesi harika. Hizmet personeli çok pozitif ama kalabalık bir iftar için serviste yetersiz kaldılar.
Проживание март 2026 · Публикация март 2026
Место отличное, персонал такой дружелюбный. Обращались как с королем. Если я вернусь, я останусь здесь снова. Очень впечатлен Спасибо, ребята 🙏
Проживание 2026-03 · Публикация 2026-03-21 · Номер Делюкс с видом на город (кровать «king-size»)
Приветливые и доброжелательные сотрудники... хорошее обслуживание, идеальное расположение.
Проживание март 2026 · Публикация март 2026
Все отлично. Прекрасное обслуживание и номерной фонд
Проживание 2026-03 · Публикация 2026-03-29 · Номер Делюкс с видом на море (кровать «king-size»)
Условия отличные, персонал отзывчивый, рекомендую.
Проживание 2026-03 · Публикация 2026-03-30 · Номер Делюкс с видом на город (кровать «king-size»)
Наш отпуск был чудесным.
Проживание 2026-03 · Публикация 2026-04-04 · Номер Делюкс с видом на город (кровать «king-size»)
Her şeyi ile mükemmel
Публикация 2026-03-01
Excellent as usual
Публикация 2026-02-24
Yeni geldik bugün ilk günümüz detaylı olarak deneyimimi paylaşacağım.
Публикация 2026-02-23
Amazing vibe!
Публикация 2026-02-20
Зручне ліжко , ванна супер , хороше розташування
Публикация 2026-02-20
Bölgenin en iyi otellerinden
Публикация 2026-02-18
Otoparkla ilgili yaşanan bir sorun sonrası mağduriyet yaşanmaması için oldukça özverili ve memnuniyet odaklı bir yaklaşım sergilediler. Gece müdürü olan hanımefendi bizzat ilgilendi ve beklenmeyecek bir hassasiyet gösterdi. Müşteri memnuniyeti ve misafir yaklaşımı konusunda karşılaştığım en iyi tesis oldu. Ziyaretçilerini müşteri değil misafir olarak görüyorlar. Yorumlarda kötü deneyim yaşayan kişilerin yorumlarına da rastladım ancak benim deneyimim bu şekilde oldu. Bu yorum da kendilerine teşekkür niteliğindedir.
Публикация 2026-02-16
Its my favourite place to stay always. Very welcoming staff where they always help you to make your stay better. Its absolutely the best Hotel in the Asian side of Istanbul. Strongly recommended.