Taksim Gonen Hotel

Публикация 2026-07-29

otherwise the reservation was so rude and disrespectful all times and didnt help at all, the only good thing from this hotel i saw was the terrace view for breakfast خیلی پرسنل و‌تمیزی هتل بد بودن تنها نقطه مثبت لوکیشن و دسترسی راحت و صبحونه خوری با ویو‌ قشنگ بود پرسنل صبحونه خوری هم مودب و خوب بودن

Публикация 2026-07-29

Es geht für paar Tage

Публикация 2026-07-22

One of the worst hotel experiences I’ve ever had. Our stay was a complete disappointment from the very beginning. We were initially given a room with an unbelievably tiny bathroom that was simply not fit for normal use. It was so small that an average-sized adult could barely move inside it. To make matters worse, we were given a twin room with two separate beds, even though we were staying as a couple. When we complained, the receptionist’s response was simply that “all the bathrooms are like this.” It was only after our travel agency stepped in and contacted the hotel that we were moved to another room. The second room had a slightly more usable bathroom, but it still had two separate beds and no view at all. The next day, we discovered that money was missing from our room. We reported the incident immediately, expecting the hotel to take it seriously. Instead, we were simply told that they had checked and found no issues. We remain convinced that the money disappeared while our room was unattended, yet the hotel offered no meaningful investigation, no reassurance, and no resolution. As if that wasn’t enough, the following day there was heavy construction work in the room directly next to ours. The constant drilling, hammering, and loud noise made it impossible to relax. When we called reception, the first response was, “Sorry, there’s nothing we can do.” Only after we went down to the front desk and insisted on a solution did they offer to move us again. The “solution” was another room with the exact same problem as the first one: an incredibly tiny bathroom that is honestly not suitable for normal use. Anyone of average build would struggle to even turn around inside it. Between being assigned an unsuitable room, ignoring our request for a double bed, the disappearance of money from our room, the complete lack of customer care, and being forced to endure construction noise during our stay, this hotel failed on every level. I would never stay here again, and I cannot recommend it to anyone looking for a comfortable, safe, or professionally managed hotel.

Публикация 2026-07-22

We had a wonderful and relaxing stay at this hotel. We would like to thank the entire staff, especially Imad and Mohamed, for their kindness and excellent service. Thank you for your warm welcome and your genuine kindness!

Публикация 2026-07-22

Hôtel Bien placé personnelle très agréable surtout emad et memet merci pour votre gentillesse et à bientôt

Публикация 2026-07-17

Хороший отель,с прекрасным персоналом На букинг оказывается забронировали на 2027 год 🤣 узнали об этом только по приезду 🤦🏻‍♀️,я не знаю как так получилось,может был глюк а я не заметила(хотя поиск был на июль 2026 год) В итоге персонал решил нашу проблему быстро и заселили в номер В букинге не смогу оставить отзыв,потому что бронь на 2027 год отменила 🤣 Отдельно хочу поблагодарить Амира(из бара) который любезно каждый день приносил нам воду(он возвращался по несколько раз,потому что мы отсыпались после прогулок) и помогал по всем вопросам Уборка каждый день 🤍

Публикация 2026-07-15

I had a wonderful stay at Istanbul Gönen Hotel Taksim. The hotel is perfectly located, just a 3-minute walk from Taksim Square and the metro station, making it very convenient for exploring Istanbul. There are also plenty of restaurants, shops, and attractions nearby. We booked two rooms at upper level which were spacious, complete furnished, clean, comfortable, and well-maintained. The staff are bilingual, very friendly, professional, and always ready to help with any questions or requests. One of the highlights of my stay was the rooftop restaurant, where both breakfast and dinner are served. The panoramic view is absolutely breathtaking, overlooking the Bosphorus, the Galata Tower, and the entire Taksim area. The scenery is beautiful during the day, but it becomes truly magical at night when the city lights illuminate the skyline. I also really enjoyed the hotel's wellness facilities. The heated indoor swimming pool, the fitness room, and the traditional Turkish hammam were all excellent and available free of charge for guests, making the stay even more relaxing and enjoyable. Overall, it was a fantastic experience. I highly recommend Istanbul Gönen Hotel Taksim to anyone visiting Istanbul. I would definitely stay here again on my next trip!

Публикация 2026-07-14

We absolutely loved the hotel's gorgeous property and perfect location, and the delicious breakfast was definitely a major highlight of our stay. However, the experience was held back by a frustratingly long wait at reception to get into our room, even though it was already clean and available. To top it off, we also spotted a little cockroach during our stay (definitely a major "ew" moment!). While the place itself has so much potential and we loved the overall vibes, they really need to speed up their front-desk service and step up their pest control.

Публикация 2026-07-12

Taksim'deki en iyi otel... şidetle tavsiye ederim...

Публикация 2026-07-10

We had a wonderful stay at Taksim Gonen Hotel. Its excellent location made it very convenient for exploring Istanbul's major attractions. The rooms and common areas were clean and well maintained, and the service throughout our stay was excellent. A special thanks to Emad, Muhammad, and Mehmet, who were exceptionally friendly, professional, and always willing to help. Their hospitality made our experience even more enjoyable. Overall, it's a great hotel and a comfortable choice for anyone visiting Istanbul.

Публикация 2026-07-10

I had a wonderful stay at Gonen Hotel.the hotel was clean,comfortable and stuff were friendly and professional.a special thanks to Mohamed for his kindness,excellent service and worm hospitality.he was made my stay even more enjoyable I highly recommend. Inam Lougda Room 1614

Публикация 2026-07-10

çalışanları güler yüzlü ve yardımsever. 2 gece kaldım ve memnun ayrıldım.

Публикация 2026-07-08

We stayed at Hotel Gonen for 11 nights. The location is excellent, and the housekeeping team, minibar staff, bellboys, and the Arabic receptionist on the evening shift were all professional and friendly. Breakfast had a good variety and changed slightly each day, although the egg dishes were consistently disappointing. Unfortunately, the overall experience was let down by poor management and inconsistent service. We arrived at 10:00 AM with exhausted children after an early morning flight and were told our connecting rooms would be ready around 1:00 PM. We had to ask the reception multiple times for updates, only to later find out the rooms had already been prepared but were being held until the official check-in time. I understand hotel policies, but after booking an 11-night stay, a little flexibility, clear communication, or even a small gesture such as offering breakfast would have shown genuine hospitality. The Wi-Fi was unacceptable—slow, unreliable, and far below the standard expected from a hotel of this size. The indoor pool was another major disappointment. Guests were required to purchase swimming caps, yet many others entered without them. The chlorine level was so excessive that it burned our eyes and skin, and I experienced an allergic reaction and persistent coughing after using the pool. This issue should be taken seriously. Housekeeping was generally good, but staff repeatedly knocked and entered the room almost immediately without waiting for a response, which was a serious privacy concern. Hotel Gonen has a great location and several excellent staff members, but poor reception management, weak Wi-Fi, inconsistent enforcement of rules, and the pool conditions significantly affected our stay. With better management and attention to guest experience, this hotel could be much better.

Публикация 2026-06-30

Otelde geçirdiğimiz zamandan çok memnun kaldık. Tüm personel son derece güler yüzlü, nazik ve misafirlerin ihtiyaçlarıyla yakından ilgileniyor. Kendimizi her zaman çok rahat ve değerli hissettik. Özellikle Muhammet ve Emrah’a ayrı bir teşekkür etmek istiyoruz. Misafirperverlikleri, ilgileri ve profesyonellikleri sayesinde konaklamamız çok daha keyifli geçti. Her konuda yardımcı oldular ve bizi her zaman güler yüzle karşıladılar.

Публикация 2026-06-24

The gentleman working at the reception during the evening shift could use a lesson in courtesy. When guests have an additional visitor, it’s not appropriate to stand at their door and tell them to either pay immediately or leave. When a booking period ends or an extra charge applies, it should be explained politely. A courteous approach would ensure that everyone leaves satisfied.

Публикация 2026-06-22

We stayed at Taksim Gönen Hotel and overall had a good experience, mainly because of its excellent location. The hotel is in the heart of Taksim, with easy access to shops, restaurants, public transport, and many attractions. The location alone is a huge advantage and made our trip very convenient. The breakfast was excellent with plenty of choices, and the city view from the breakfast area was beautiful. The atmosphere was calm and relaxing, making it a great way to start the day. There were a few areas that could be improved. The lobby floor could be cleaned more thoroughly. In our room, the shower did not have a proper door, so water would spread onto the bathroom floor after every shower. During the first two nights, the air conditioning was not cooling properly. We ended up opening the window to sleep comfortably, but this meant we could hear noise from people outside during the night. The biggest issue we experienced was with our personal iron. We brought our own iron from home, and after room service, it was taken from our room without anyone asking us. When we inquired about it, we were told that staff thought it belonged to the hotel and had already given it to another guest. We were later given a hotel iron, but unfortunately, we never found our own iron. We believe personal belongings should never be removed from a guest’s room without confirmation. Despite these issues, the staff were generally helpful, the breakfast was great, and the location is one of the best you can find in Istanbul. With some improvements in room maintenance and guest property handling, this could easily be a 5-star stay.

Публикация 2026-06-22

havuzuna gidiyorum guxeldi

Публикация 2026-06-21

Otelde konakladım, genel olarak oldukça temiz ve güzeldi. Konum açısından meydana çok yakın olması büyük avantaj sağlıyor. Operasyon ve hizmet konusunda da başarılılar. WhatsApp asistanları üzerinden ihtiyaç duyduğunuz her şeyi kolayca sorabiliyor ve hızlı destek alabiliyorsunuz. Memnun kaldım, tavsiye ederim.

Публикация 2026-06-21

Hem oteli hem de ocakbaşı restaurant çok iyiydi herkese tavsiye ederim

Публикация 2026-06-20

This is a great hotel. The location is spectacular, and the service is outstanding. They provide some of the best customer service you could ever imagine. The entire staff is friendly and professional, especially Mohammad and Emrah. They went above and beyond to make sure we were happy and comfortable throughout our stay. Their generosity, kindness, and dedication to guest satisfaction truly made our experience unforgettable. I highly recommend this hotel and would gladly stay here again.

Публикация 2026-06-20

I had a great stay at Gonen Hotel in Taksim. The staff were very kind, friendly, and always helpful. I also used their new WhatsApp assistant, which was very useful and made everything easier. I could communicate in my own language, Arabic, which I really appreciated. Thank you for the wonderful hospitality!

Публикация 2026-06-17

Stayed here for the amazing location—just steps from Taksim Square and very convenient for exploring the city . The staff were welcoming specially Mr Amir, and the rooftop terrace offers great views . The rooms are a bit dated but clean, and the breakfast has a good selection . However, be prepared for significant noise; the soundproofing is poor, so you will hear street noise and other guests, which made it hard to sleep some nights . Worth it for the location if you're a heavy sleeper!

Публикация 2026-06-17

رائع وموظف الاستقبال احمد لطيف جدا

Публикация 2026-06-16

Her şey harikaydı. Otel çok temiz ve rahattı. Resepsiyondaki ekip son derece güler yüzlü ve çözüm odaklıydı, her konuda yardımcı oldular. Kendimi çok iyi hissettim. Teşekkürler

Публикация 2026-06-15

Cok büyük tesekkür Naz Hanima, Muhammet Beye Emrqh Bey ve Memet beyede