Отзыв №51
Публикация 2025-10-26
I wouldn't suggest this hotel to anyone , especially with winter coming soon. We booked this hotel for it's good location and good reviews on Google maps. We were extremely disappointed in everything. They gave us the terrace room on the 5th floor, there's no elevator to there . We were welcomed with a smelly toilet and dirty pillows of of stains. We checked in and left to walk around but informed tbe desk about the toilet and the pillows, we come back to see nothing have changed. When it was time to sleep we realized there was no duvet. Only a simple cover that doesn't cover two people even and the heater wasn't working on the hot mode only cold mode. We decided to try to sleep and say it to the reception in the morning. When we told them they said there's a duvet in the closet which was a lie and we asked them again to clean and change the filthy covers. On our second night when we reached back to the hotel we saw they didn't place any blankets for us. We call them and after a long call of lies , the reception said that duvet is unhygienic to have and that they don't offer them . I can't believe we payed this much on this hotel. The reception came to try and fix the heater and they couldn't. We had to sleep two nights freezing and shivering cuz apparently having blankets is unhygienic . This is the dirtiest and filthest hotel I've ever been to in my life . Trust me and get another hotel but this one .