Garlon Residence

Публикация 2026-07-10

Attention!! We were unfairly asked to pay extra for the rooms after our reservation. This felt dishonest and unprofessional. Our experience was very disappointing because the hotel did not honor the original booking conditions. I would recommend being cautious and confirming all charges in writing before you arrive.

Публикация 2026-07-10

تعاملهم جداً سسيئ يوقعونك على ورقه ممنوع دخول اي شي حتى لو كان زائر حاطين غرامه ماليه ..

Публикация 2026-07-07

Be careful with reception. They will make you sign on documents it will cost 1850 euros if visitors come to your room

Публикация 2026-07-07

Hotel restaurant gibrael was so cooperative and friendly.

Публикация 2026-07-03

Today we arrived at this hotel after traveling from Doha. We woke up very early and arrived exhausted, only to have a very disappointing experience from the moment we checked in. We booked a room for two adults and two children. However, the booking system mistakenly showed the price for only one adult, even though the room capacity is for four guests. The reception staff insisted that we pay an additional €800. We even showed them on the Booking website that if we made a new reservation for four people, the total price would be the same as what we had already paid. Despite this, they still required us to pay the extra amount. Although we reluctantly accepted this, the condition of the room was another shock. There were no tissues except for one toilet paper roll in the bathroom. There were no complimentary tea or coffee amenities. The floor was very dirty and slippery, the bathroom had a strong unpleasant smell, and the shower had visible sticky dirt and grime. I am extremely disappointed, especially since I still have to stay here for four more days. The room itself is beautiful, but the facility management and the overall operation of this property are very poor. Unfortunately, based on my experience, I cannot recommend staying here.

Публикация 2026-07-03

الموظفين زينين و ماقصرو بس الاداره جدا سيئه حاطين فوط للوجه و يوم غسلنا ويهنا فيها وطبع شوي مكياج سارو قالو لازم ندفع عليها ٢٠ يورو !! محد يشتري فوطه صغيره الحجم الميني ب عشرين يورو اداره تدور الفلس من ورا الزبون و تعاملهم كان غير مهني ابداً وبعدين حتى فالاسواق مافي فوطه ب ٢٠ يورو اي مايعادل ٨٠ درهم!!

Публикация 2026-06-29

Exceptional except don’t allow guests

Публикация 2026-06-26

Отличный отель в очень удобном месте, чисто, уютно и тихо , Осман и Мухамед были готовы помочь в любое время и по любому вопросу

Публикация 2026-06-19

Honestly this is my 10th visit to this hotel, but this time it was v unpleasant. 1. Internet problems with wifi everyday 2. First room I checked in had a brown tap water and terrible smell. 3. Moved to second room where the shower sink was clogged and upon the first shower the whole bathroom was flooding with my clothes and personal belongings all ruined. Technician was called to fix it, they fixed it first time and did not work. Second shower had the bathroom flooding too. Until a technician came again and fixed again. 4. The door lock was not closing properly, I came back after a long day and found the door open, a technician fixed it. 5. There whatsapp numbers are non responsive if an emergency happens it takes long for any response to be gotten. 6. I informed reception I do not want housekeeping, yet the housekeeping team kept knocking on the door at 10 AM till I wokeup. 7. A reception guy was showing guests their room and entered my room by unlocking it by mistake and I was undressed. My time was wasted in ISTANBUL due to all these hotel issues. Very degraded service compared to one, two and three years ago.

Публикация 2026-06-18

صراحه مادري من وين ابدا ووش اخلي لكن اول ماوصلت طلب مني موظف الاستقبال مبلغ زايد لان يقول حجزك في اقودا غير الحجز اللي تبيه انت وانا حاجز غرفتين وصاله ودفعني تقريبا على كل ليله 30 يورو ومع العلم اني متواصل معهم واتس اب لتاكيد الحجز بعد ماحجزت من اقودا ويوم وصلت تغير كل الكلام الخدمه عند الهاوس كيبنق جيده يهتمون بالنظافه بشكل يومي الموقع ممتاز قريب من كل شي

Публикация 2026-06-17

Ücretsiz otopark yazıyor ucret isteniyor.Odanin parasını ödenmiş giriste depozito istiyor euro bazında bu 300€ vermeniz gerekiyor 100€ yeterli dendi,giriş yapmadan çıktım oda ücretide iadesi yok dendi hic girilmemis bir yerde kimseye tavsiye etmiyorum stres ve hayel kırıklığı

Публикация 2026-06-16

This place was a total nightmare from start to finish. Our accommodations were filthy and completely run-down, while the front desk team proved utterly obnoxious and hostile. The worst part was the female supervisor, who acted completely unprofessionally by ignoring us to chat on her mobile during our interaction. Furthermore, their checkout policy is shady—they declined plastic and forced us to hand over paper currency for our children's stay. Avoid this establishment at all costs, as the entire operation is a joke.

Публикация 2026-06-16

The entire experience at this hotel was an absolute disaster; literally everything about it was terrible. The room itself was in awful condition, and the staff were incredibly rude and unhelpful throughout our stay. To make matters worse, they refused to accept cards and demanded extra payment for the kids in cash. It wasn't even close to an acceptable standard, and honestly, the whole place was a nightmare.

Публикация 2026-06-16

Where do i start.... from the moment of checkin until departure anything that could have gone wrong went wrong... broken aircon, noise from the street, dodgy neighbourhood, being overcharged by reception at Checkin and afterwards being lied to by customer service manager.... never stayed in such establishment in my life and i stayed in many. Please do yourself a favour and stay somewhere else!

Публикация 2026-06-16

Worst experience...no service no response on number, Worst behavior, no baggage trolley for transfer baggage, this is not one building, it's different building front and back, very noisy, the took double charges for kids in cash no any slip and do receive by credit card...even kids stay was free in Agoda booking. Please don't stay there, they are very clever and unprofessional.

Публикация 2026-06-16

This place was an absolute trainwreck. They wouldn't even let our driver inside the premises, and they completely ignored our phone calls when we tried to reach them. On top of that, they don't have a single luggage trolley available, so our guy literally had to carry all the heavy baggage by hand. The service here is hands down the worst I've ever experienced.

Публикация 2026-06-10

Do not expect 4 star residence. The photos are deceptive. The finishing in the rooms is poor, skirting boards coming apart, door handles falling off, chipped and uneven paintwork, even the light fitting is wonky. The soundproofing i don't think exists. (woken by the Mosque 4.30am daily, hotel contractors using power tools at 8am and police sirens heard from the main road. The bare essentials for the kitchen total salt and pepper - no cleaning products. The TV has no international cable channels. The air-conditioning in our room was so noisy we were forced to sleep on a sofa bed in the living room. The receptionists have little to no training in the art of customer service. There was also a power and water cut for 9hrs with no compensation. The location behind the main road is its best attribute

Проживание июнь 2026 · Публикация июнь 2026

Разочаровывающее пребывание в Гарлоне – плохая стоимость и несколько серьезных вопросов У нас был очень разочаровывающий опыт в Гарлоне. При проверке - в нас были завышены € 400 , что сразу задало негативный тон. Сама квартира была чистой и оснащена современной бытовой техникой, но на этом позитив в основном заканчивается. Не было предоставлено элементарных продуктов питания (не было предметов первой необходимости на кухне) , то есть нам пришлось покупать все для ежедневного использования. Кондиционер был неисправен и постоянно утекал воду, несмотря на три отдельных визита инженеров, проблема так и не была должным образом решена. Звукоизоляция практически отсутствовала - существовала, не было и международных телеканалов. Хуже всего было со срывом. Однажды утром в 8 утра подрядчики начали шумные работы с электроинструментом, после чего на целый день отключили и электричество, и воду. Мы были фактически заблокированы в нашем номере в течение большей части дня без должного общения или альтернативных договоренностей. Отношения с гостями оказались неспособны решить ни один из этих вопросов или принять значимые решения. После каталога проблем мы решили сократить наше пребывание на два дня. Несмотря на то, что у отеля было больше недели, чтобы рассмотреть наши жалобы, единственная компенсация была предложена € 80 в последнюю минуту при оформлении заказа с моей настойчивостью — но мы отказались, поскольку это было похоже на попытку закрыть вопрос символическим жестом, а не справедливой компенсации за проживание, которое в общей сложности составило почти € 1 , 200 . Окрестности также чувствовали себя небезопасными, наркозависимые, проститутки и карманники были видны уже через 2−минуты ходьбы. Единственным светлым пятном был жизнерадостный и трудолюбивый персонал, который искренне старался сделать наше пребывание лучше — в отличие от команды по работе с администрацией и гостями. Итог: Если вы ожидаете хорошее обслуживание, надежность и соотношение цены и качества, это не место для вас. Свойство обладает потенциалом, однако управленческие и операционные стандарты существенно не дотягивают.

Публикация 2026-06-01

We stayed here for the end of our trip, its well located but bare in mind that you have to cross a main road to reach Taksim. Easily accessible. The receptionist was very helpful, speaking fluent english. They have parking for a fee per day. The person in charge of the reception is extremely helpful and energetic, (the person with glasses). The appartments are clean and spacious, modern and equipped with AC, blenders, fridge, cutlery, toaster etc They have appartment in multiple buildings around so you could end up walking a bit from the main reception. They have security everywhere so the buildings although quiet are very safe. Many coffeeshops around, need to walk a bit to access restaurants and supermarkets but nothing impossible. I would overall recommend without hesitation. I would reco

Публикация 2026-05-27

I listened much about it next time I will visit inshallah

Публикация 2026-05-24

The cleaning lady Mrs Güler and her Supervisor Mrs Ruhiyye the Housekeeping chef. They did really good job about room service. Thank you for all services .

Публикация 2026-05-24

Thank to Mr Serkan

Публикация 2026-05-23

ممتاز لكن طبعاً قبل سنة خدمتهم افضل من الان هذي ثاني مرة اسكن عندهم

Публикация 2026-05-16

Ich war für 5 Tage in Istanbul in der Garlon Residence und war wirklich sehr zufrieden. Die Lage ist sehr lokal und ich habe mich als Frau, die alleine reist, jederzeit sicher gefühlt. Es gibt 24 Stunden Security, was sehr beruhigend war. Mein Zimmer war sehr sauber und wurde jeden Tag gereinigt. Zusätzlich wurden täglich drei Flaschen Wasser bereitgestellt. Das Team an der Rezeption war immer freundlich, hilfsbereit und hat sich um alles gekümmert, was ich gebraucht habe. Ich kann die Garlon Residence wirklich sehr empfehlen und bedanke mich nochmals herzlich für den tollen Aufenthalt!

Публикация 2026-05-16

صراحه شكراً لهم على الشقق المريحه الجميله لايوجد ازعاج او اي مشاكل الامن والراحه ممتازه شكراً للاستاذ مروان بالخصوص على التعاون و حسن الاستقبال