Garlon Residence

Публикация 2026-04-19

تعامل سيئ جداً ورفض يدخلنا الفندق لين ندفع التامين كاش واتصلنا بالشرطة وتبهذلنا بسبب الاستقبال الشباب اللي عندهم وطلعنا لفندق الهيلتون جنبهم امان ورخيص ومرافق افضل وتعامل افضل منهم.

Публикация 2026-04-18

Apartment was more than appropriate for my family of 4. We loved especially the customer service, Othman, and Razan. The breakfast was appropriate as well. We had a royalty treatment especially from Okan. We will be definitely coming back.

Публикация 2026-04-18

Everything are clean and new and modern. It smelled nice. The only downside is not being wheelchair friendly because of steps.

Публикация 2026-04-16

كان كل شي جيد ومقبول لولا تعاملهم في الشيك آوت! وكأننا في 2008 ، تفتيش بطريقة غير مهذبة ومع وجودنا كلنا في الشقة وبطريقة توحي اصلاً بعدم ثقة بالنزيل.. هذا اسلوب وطريقة مفترض ما تحصل في هذا الزمن مع وجود كل بياناتنا كنزلاء.. فقط بحاجة إلى تغيير نظام تسجيل الخروج بهذه الطريقة غير المهنية

Публикация 2026-04-16

Bad experience with this hotel

Публикация 2026-04-15

فندق حلو وموقعه ممتاز وشكرا للموظفه رشا على تعاملها الطيب وتجاوبها المستمر

Публикация 2026-04-14

شكرا لعثمان على مساعدته و استقباله و اشكر طاقم الفندق و الاستاذ Emre و رشا و اورهان

Публикация 2026-04-14

Very good breakfast and friendly staff! Okan is particular . So helpful and kind

Публикация 2026-04-14

خدمه ممتاز واشكر الاخ عثمان و الاخ امري على التعامل الممتاز واستاذة رشا 😍🇹🇷

Публикация 2026-04-10

Konaklamamız boyunca gösterdikleri ilgi ve güler yüz için özellikle Emre Bey ve Osman Bey’e çok teşekkür ederiz. Her konuda yardımcı oldular, ihtiyaçlarımızla yakından ilgilendiler ve kendimizi çok rahat hissetmemizi sağladılar. Profesyonel ve samimi yaklaşımları sayesinde otelden çok memnun ayrıldık. Tekrar geldiğimizde kendileriyle yeniden karşılaşmayı çok isteriz. Emeği geçen herkese teşekkürler. Fatma

Публикация 2026-04-10

ما در این هتل اقامت داشتیم پرسنل هتل آقای امره خیلی برخورد خوبی داشتن هتل بسیار تمیز و موقعیت عالی دارد

Публикация 2026-04-09

Bir gece kaldık odalar çok temiz ve düzenliydi Emrullah, Emre ve Osman beye özellikle çok teşekkür ederiz, Çok memnun ayrıldık. Herkese tavsiye ediyoruz

Публикация 2026-04-09

شقة رائعة وتعامل محترم ومكانها اسطوري وامنه بالاخص الموظف عثمان وامرالله

Публикация 2026-04-07

Un appart hôtel de très grande qualité. Au début nous étions très méfiant en vue des commentaires mais la réalité n'est pas du tout la même. Que ce soit le service, la sécurité, l'emplacement du site, le respect des travailleurs... tout est au top. Mon prochain séjour à Istanbul se fera dans ce même hôtel, je ne prendrai pas de risque en allant ailleur. Merci à l'équipe Garlon Résistance pour leurs professionnalismes et leurs serieux.

Публикация 2026-04-07

Otelde ilgi alaka çok güzeldi. Emre,Orhan,Osman ve Mehmet bey’e ilgi alakaları için teşekkür ederim. Otel gerçekten ailecek kalınacak bir yer.

Проживание 2026-04-06 · Публикация 2026-04-16

Fairy clean place perfect place for shopping and having fun and also a great place and space if you have children very secure place clean and I hundred percent recommend it for couples or family

Публикация 2026-04-06

We had a dinner at the restaurant Garlon. Very delicious food and a very pleasant Okan. Had a good time, thank you very much.

Публикация 2026-04-02

شقق نظيفه وقريبه من كل شي والموظفين متعاونين ونشكر الاخ ايمر كان متعاون جداً معانا

Проживание апрель 202 · Публикация Дата отзыв · Апартаменты с 1 спальней, корпуса GR

Receptionist (Osman) The only positive aspect of our stay was Osman, who was kind, professional, and genuinely tried to help us throughout. If it weren’t for him, our experience would have been even worse. He truly deserves recognition. Don’t be misled by the positive reviews. Our experience was extremely disappointing, especially during checkout. I wasn’t planning to leave a negative review, but what happened on our last day changed that. The receptionist, Marwan (tall, light-skinned, Arabic speaker), handled our checkout in a very unprofessional way. He damaged my sister’s brand-new Guess luggage and then claimed it was already broken, which is completely untrue, as it was purchased just one day before our departure. We were then assisted by Rasha from Guest Relations. Although she understood the situation and promised to resolve it with compensation, we followed up two days after leaving and received no response or resolution. Beyond that incident, the overall stay had multiple issues. The apartment was extremely noisy, with constant traffic and disturbances throughout the night, including people arguing outside, as it is on a very noisy, busy street. Additionally, the housekeeping staff were rude and often failed to provide basics like toilet paper and water. Additionally, the room we booked was inaccurately described. It was advertised (and confirmed via chat) as having two foldable sofa beds, but upon arrival, we were told otherwise. The sofas did not convert into beds, leaving us without proper sleeping arrangements. Honestly, the reviews are a scam, as I believe staff asks guests to write good reviews for them.

Проживание апрель 202 · Публикация май 2026 г

· Отель состоит из нескольких зданий, в некоторых из которых ведутся строительные работы, что может нарушить ваше пребывание. Во время моего пребывания не было горячей воды в один день со второй половины дня на следующий. Wi - Fi был очень медленным, а сигнал был очень слабым, в некоторых частях комнаты его почти не было. Ночью охранник в районе отеля передвигался под моими окнами, очень громко и долго звонил по телефону, что мешало мне спать. Персонал не говорил по-испански. Хотелось бы также отметить депозит в размере примерно € 200 . В моем случае мне не вернули всю сумму якобы из-за повреждения пластиковой ручки чайника, с чем я не согласен. В целом, пребывание не оправдало моих ожиданий. Отель довольно средний. Самая большая проблема была, когда я ждал трансфера в аэропорт и был задержан примерно на 30 минут из-за спора на ресепшн. Мне не вернули весь залог. Отель утаил €50 за якобы повреждение пластиковой ручки чайника, см. фото. Как сообщили в отеле, чайник больше не пригоден для использования по этой причине, с чем я не согласен. Самое унизительное для меня было то, что я не повредил эту пластиковую деталь, на мой взгляд, но в данной ситуации у меня не было возможности это доказать. Я не считаю поведение персонала во время отъезда и при разрешении этого спора профессиональным. Менеджер, которую позвали на ресепшн, прямо сказала мне, что это не ее проблема, что я не говорю по-английски, хотя я пыталась ей все объяснить через переводчика. Та же женщина задавала мне по прибытии неуместные, по моему мнению, вопросы, например, как возможно, что я остаюсь один и где находится другой человек. У меня было ощущение, что они подозревали меня в том, что кто-то еще путешествует со мной. Средний отель, поведение персонала значительно ухудшило мое общее впечатление.

Проживание апрель 202 · Публикация Дата отзыв · Апартаменты с 1 спальней, корпуса GR

En primer lugar hay que valorar que es un muy lindo complejo, con seguridad y fácil acceso. Cerca de la avenida principal, Istikal. Cuenta con lavarropas, anafe, horno, heladera. dos baños, uno en suite con ducha y el otro sin. ambos están muy bien. El personal fue sumamente atento, dando un excelente servicio. Tiene recepción 24hrs y esto facilita el check out si es en la madrugada. Los sofás cama son cómodos. Te cambian toallas todos los días, y te dejan agua. Se nota que el alojamiento tiene buena calidad. La cama era incómoda, se notaba que el colchón precisa ser cambiado. Si bien lo cambiaron, no mejoró mucho. Los artículos de cocina que dejan son justos, faltaría alguna olla más, por ejemplo. Cuando llegamos vimos la alfombra de la sala principal muy sucia y la sacamos. LUego ellos la vieron doblada y llevaron para limpiar y la cambiaron. Eso es bueno, pero estaban muy sucias. igual la del dormitorio, esa estaba sucia. Si bien no es grave, para la calidad que tiene el edificio no sorresponde esos detalles.

Проживание апрель 202 · Публикация Дата отзыв · Апартаменты с 2 спальнями, корпус GR2, блок 2

This was honestly one of the worst experiences I have ever had with a booking, and it caused a lot of stress for me and my family. The apartment was far from the main building, and there were far too many stairs. I was travelling with my parents, and sadly my father fell on the stairs. It was a very frightening moment for us, and it completely ruined the start of our stay. There was no consideration for elderly guests, and the access was simply not suitable. The situation became even more upsetting during check-out. When I returned the key, they suddenly asked for a deposit, but then could not find any record of it. The staff appeared confused and kept calling each other, with no clear communication or responsibility. Meanwhile, I was getting increasingly anxious because I was at risk of missing my flight. I had to insist several times before they finally returned my money, but even then, they gave it back in euros instead of pounds, which was very inconvenient and added to my frustration. The whole experience felt disorganised, stressful, and completely unprofessional. Instead of enjoying my trip, I was left dealing with worry, confusion, and a very upsetting incident involving my father. I would strongly not recommend this place, especially for families or anyone travelling with elderly relatives. This was, without doubt, my worst booking experience. This was honestly one of the worst experiences I have ever had with a booking, and it caused a lot of stress for me and my family. The apartment was far from the main building, and there were far too many stairs. I was travelling with my parents, and sadly my father fell on the stairs. It was a very frightening moment for us, and it completely ruined the start of our stay. There was no consideration for elderly guests, and the access was simply not suitable. The situation became even more upsetting during check-out. When I returned the key, they suddenly asked for a deposit, but then could not find any record of it. The staff appeared confused and kept calling each other, with no clear communication or responsibility. Meanwhile, I was getting increasingly anxious because I was at risk of missing my flight. I had to insist several times before they finally returned my money, but even then, they gave it back in euros instead of pounds, which was very inconvenient and added to my frustration. The whole experience felt disorganised, stressful, and completely unprofessional. Instead of enjoying my trip, I was left dealing with worry, confusion, and a very upsetting incident involving my father. I would strongly not recommend this place, especially for families or anyone travelling with elderly relatives. This was, without doubt, my worst booking experience.

Проживание апрель 202 · Публикация Дата отзыв · Апартаменты с 1 спальней, корпус GR2, блок 1

I did not use the breakfast because it is in a different building than where I was staying. The hotel consists of several buildings, some of which are undergoing construction work, which can be disruptive during your stay. During my stay, there was no hot water one day from the afternoon until the next day. The Wi-Fi was very slow and the signal was very weak, almost none in some parts of the room. At night, I also had a security guard move around the hotel area under the windows, talking on the phone very loudly and for a long time, which disturbed my sleep. The staff did not speak Spanish. I would also like to point out the deposit of approximately €200. In my case, I was not refunded the full amount, allegedly due to damage to the plastic handle of the kettle, which I do not agree with. Overall, the stay did not meet my expectations. The hotel is rather average. The biggest problem was when I was leaving, when I was waiting for a transfer to the airport and I was delayed by about 30 minutes due to a dispute at the reception. I was not refunded my entire deposit. The hotel withheld €50 for allegedly damaging the plastic handle of the kettle, see photo. According to the hotel, the kettle is no longer usable because of this, which I do not agree with. The most humiliating thing for me was that I did not damage this plastic part, according to my belief, but in the given situation I had no way of proving it. I do not consider the behavior of the staff during departure and during the resolution of this dispute to be professional. The manager, who was called to the reception, directly told me that it was not her problem that I did not speak English, even though I tried to explain everything through a translator. The same woman had already asked me inappropriate questions upon arrival, in my opinion, such as how it was possible that I was staying alone and where the other person was. I had the feeling that they suspected me of having someone else traveling with me. Average hotel, the staff's behavior significantly worsened my overall impression.

Проживание апрель 202 · Публикация Дата отзыв · Апартаменты с 1 спальней, корпуса GR

The apartment is actually very good, new, pretty spacious, our was two floors, two toilets. It’s clean, has plenty of storage. The location is very convenient, five minutes walk to Istiklal, five minutes to Taksim with lots of transportation. Overall, we were comfortable in the apartment. The staff, even though very friendly, was not very helpful. We reminded five times to divide the beds in the bedroom and give us an extra blanket. The AC didn’t work properly, and we waited for two days for someone to fix it. There was a smell in one of the bathrooms, and nobody managed to fix it. Speaking of the AC, it was very hot in the bedroom, but impossible to sleep with open windows, because the traffic in the street was crazy even at night (our windows were on the street side). Also, a minor thing, but still: there are pretty little utensils in the kitchen (no salad bowl, no corkscrew, etc.), and sponge and soap are not provided.

Проживание апрель 202 · Публикация Дата отзыв · Апартаменты с 2 спальнями, корпуса GR

The loction The level of noise around the property was extremely disturbing, especially during the night. This issue was further aggravated by the fact that the room, which was advertised as air-conditioned, was not functioning as such. Upon arrival, I was informed that the system operates on a central heating mode and cannot be switched to cooling. As a result, I was forced to open the windows to allow some air circulation. Unfortunately, this exposed the room to significant external noise from the street and surrounding neighborhood, making it very difficult to sleep. I raised this concern with the management during my stay; however, no corrective action or suitable alternative was provided. Overall, this experience fell well below expectations and significantly impacted the quality of my stay