Отзыв №51
Публикация 2026-07-29
CENK is a great guy and the service he provided to me was amazing. Thank you so much
Silahsor Cad. No: 42 Bomonti
6adfa67de1fc59ca97025060
Публикация 2026-07-29
CENK is a great guy and the service he provided to me was amazing. Thank you so much
Публикация 2026-07-29
Samet sancak selim tezcan Murat Aydın beylerin hizmetinden memnun kaldım
Публикация 2026-07-29
Samet sancak Selim Tezcan Murat aydın Beylerin hizmetinden memnun kaldım
Публикация 2026-07-29
Her şey çok özenliydi, ilgi alaka muhteşemdi. Samet beye teşekkür ederim.
Публикация 2026-07-29
Baris berfin chef emir ve selin very good servis attentive team thanks
Публикация 2026-07-29
Emre Bey ve Sude Hanıma katkılarından dolayı çok teşekkür ederim.
Публикация 2026-07-29
Emre Bey ve Sude Hanım’a çok teşekkür ederiz, çok memnun kaldık.
Публикация 2026-07-29
Emre ve volkan beylere ilgilerinden ötürü teşekkür ederim
Публикация 2026-07-29
Erkan was very kind , thank you very much for your hospitalit
Публикация 2026-07-29
Thanks fatma zenqin For superior cleaning
Публикация 2026-07-29
Emre bey ve Sude hanıma teşekkür ederiz
Публикация 2026-07-29
#housekeepingteamhiltonbomonti
Публикация 2026-07-29
seran afkar service was wonderful
Публикация 2026-07-29
Emre ve volkan beye teşekkürler
Публикация 2026-07-29
Thank you esen so much
Публикация 2026-07-29
Erdogan murat thank u
Публикация 2026-07-28
I chose Hilton Istanbul Bomonti expecting the level of service and comfort normally associated with a five-star Hilton property. Unfortunately, my experience was disappointing from the very beginning and remained frustrating throughout much of our four night stay. The first room we were given had a very strong odor that resembled a hotel kitchen. After contacting reception, the staff confirmed the smell and provided an air purifier because it was too late to arrange a room change that night. The following day, we were moved to another room, only to discover a strong cigarette smoke smell. Once again, the hotel confirmed the issue and arranged another room change. What was most frustrating was that these were not minor inconveniences. Having to move rooms multiple times during a short stay disrupted our plans and took away from what should have been a relaxing trip. The situation became even more disappointing when we returned to the hotel after the second room change and could not find our luggage. Reception was unable to tell us where our belongings had been moved, and it took around an hour before the situation was finally resolved. Eventually, we were given a room that was acceptable, but by then a significant part of our stay had been spent dealing with problems that should never have occurred in the first place. Guests should not have to move between multiple rooms because of obvious issues such as strong odors or cigarette smoke, especially in a hotel of this category. To their credit, the staff were polite and offered us a complimentary dinner. However, considering we spent four nights at the hotel and experienced repeated room issues, multiple relocations, and the stress of not knowing where our luggage was, the gesture did not feel proportionate to the inconvenience caused. What disappointed me most was not a single mistake, but the overall lack of quality control and organization. These are issues that should have been identified before the rooms were assigned to guests. Hilton is a brand I usually trust, which makes this experience even more surprising. While the hotel itself has impressive facilities and a great location, the handling of our stay fell well below the standard I would expect from a five-star property. Unfortunately, this was one of the most uncomfortable hotel experiences I have had in recent years.
Публикация 2026-07-28
Halkbank'taki görüşmemiz boyunca gösterilen ilgi ve misafirperverlikten dolayı çok memnun kaldık.Çay ve kahve ikramları için ayrıca teşekkür ederiz. Tüm personel güler yüzlü, ilgili ve yardımseverdi. Sorduğumuz her soruya sabırla ve açıklayıcı şekilde cevap verdiler. Başta Murat Aydın, Görkem Ahlat ve Samet Sancak olmak üzere emeği geçen tüm otel çalışanlarına teşekkür ederiz
Публикация 2026-07-28
Otel konum olarak çok ideal bir noktada ve tümüyle kaliteyi size yaşatıyor.Ayrıca çalışanları çok güler yüzlü, taleplerinizi hızla çözme ulaştırıyorlar. Resepsiyon görevlisi beyefendiye ve Emre Tanış Bey'e de özel olarak teşekkür ediyoruz.Oteli elbette tavsiye ederim,otoparkın ücretli olduğunu da üzülerek belirteyim.
Публикация 2026-07-28
أن أشكر فريق التنظيف على حسن التعامل والاحترام. كانت الغرفة نظيفة جدًا ويتم تنظيفها بعناية واهتمام يوميًا، كما أن طاقم التنظيف كان لطيفًا ومتعاونًا في كل مرة. أشكركم على خدمتكم الممتازة، وأتمنى لكم كل التوفيق esen 2812🥰
Публикация 2026-07-28
Such great service. I dined at The Globe for dinner Cenk, Turgut, and Anil provided service with a smile. I enjoyed the lamb and the calamari both were very delicious.
Публикация 2026-07-28
Özel bir davetle en üst katta premium lounge da yer aldım. Buradan manzara harikaydı. Servis çok hızlı ve güzeldi.
Публикация 2026-07-28
Grazie mille Hafize per la tua bellissima dedicazione così precisa nella pulizia della stanza 🥰
Публикация 2026-07-28
Nurhayat cleaned our room and was amazing. The view the room and hotel itself was beautiful.
Публикация 2026-07-28
Le service est excellent. Turgut et Selim sont très serviables et professionnels