Отзыв №51
Публикация 2026-04-09
I am writing this review to thank the hotel staff for their incredible responsiveness and professionalism during my extended 21-day stay. Although there was a minor issue with the room category upon check-in, the staff went above and beyond: they listened to me carefully and immediately got to work resolving the issue. Even when the alternative option offered didn’t quite meet my expectations, the manager didn’t stand idly by, showing genuine courtesy and a willingness to help, despite the high occupancy I saw in the reservation system. In the end, I was moved to a wonderful room that fully met my needs, and every request was handled promptly and with a smile. Such a warm, personal approach and a willingness to always come to the rescue turned my vacation into pure enjoyment, so I definitely recommend this place to anyone looking for comfort and truly high-quality service. Translated with DeepL.com (free version)