Отзыв №26
Публикация 2026-06-30
My stay at Address Istanbul Hotel was very enjoyable overall. The hotel is beautiful, modern, and offers luxurious rooms with stunning views. Everything was clean, comfortable, and well maintained. The breakfast was excellent, with a great selection of fresh and delicious food, and the facilities, including the pool and spa, were impressive. However, I did notice that the customer service was inconsistent. While many staff members were polite and helpful, the experience at the front desk and around the swimming pool could be improved. Compared to the exceptional hospitality I received at JW Marriott Istanbul Marmara Sea, I didn’t feel as warmly welcomed here. A more friendly and attentive approach from those teams would make a significant difference and better match the quality of the hotel itself. Despite this, I still had a pleasant stay and would recommend the hotel for its beautiful rooms, excellent amenities, and convenient location. With more consistent customer service, it would easily be a five-star experience. ⭐⭐⭐⭐