DORUK PALAS HOTEL

We stayed in Doruk Palas hotel for 3 nights. The staff were helpful, friendly and attentive, rooms were clean and the location was ideal. It is only a few minutes away from Galata tower and about 10-15 min walk to İstiklal Caddesi, walking distance to piers and metro/tram stations and just easy to get around. Highly recommend and our room had a lovely view with Osman the cat in particular made it special, he even came to our room and had a nap with us :)

The pros, for a tourist, are the place of the hotel near public transportation, near Galata Tower, the delicious turkish breakfast, the kind and totally helpful guys in reception and the cleanliness of the room. The cos, only one, a bit expensive for the size of the room. Overall I would recommend it to everyone who is in the city for a few days.

Няма абсолютно никакви канали и хладилника също не работи

We had an excellent stay at Doruk Palace Hotel in Istanbul. The hotel is very pleasant, clean, and ideally located for exploring the city. The staff is attentive and always ready to help. A special thank you to Bilal for the warm welcome when we arrived. His kindness, professionalism, and availability really made a difference and made us feel immediately welcome. We highly recommend this hotel and would be happy to stay here again on our next visit to Istanbul

Super Hôtel à recommander vivement. Les gérants sont supers et toujours à l’ecoute

We stayed at the hotel from March 30th to April 4th. We really enjoyed everything, and I'd especially like to mention the friendly staff and two adorable cats.

L’hôtel bénéficie d’un emplacement idéal, à proximité de la Tour de Galata et très bien desservi par les transports (métro, tramway et ferry). Notre chambre offrait une vue imprenable sur de nombreux monuments de la ville, ce qui a rendu notre séjour encore plus agréable. Le personnel a été exceptionnel du début à la fin : attentionné, chaleureux et toujours disponible. Nous avons beaucoup échangé et ri avec eux, au point de nous sentir comme à la maison. Une mention spéciale à Bilal et Mohammed, ainsi qu’au véritable maître des lieux, Mister Ozman 🐈 L’équipe est également de très bon conseil, toujours prête à partager de bonnes adresses et à nous faire découvrir davantage Istanbul et sa culture. Le petit déjeuner sous forme de buffet était délicieux, varié et renouvelé chaque jour. Nous avons eu un véritable coup de cœur pour la ville et sa richesse historique. La visite de Sainte-Sophie nous a particulièrement marqués. Nous reviendrons avec grand plaisir. À noter également : aucun souci rencontré lors de notre séjour en avril 2026. Tout était parfait

Het vriendelijke personeel was heel fijn, het ontbijt precies goed en de kamer en badkamer was iedere dag even schoon. De locatie van het hotel was voor een stedentrip echt goed: bus, tram en metro op loopafstand. Top! NB. Opmerkelijk: de receptionist, die altijd vriendelijk was, vroeg om onze 9/10 beoordeling aan te passen naar 10/10 én om de tekst hieronder te veranderen. Dat lijkt me niet de bedoeling. Reviews horen realistisch te zijn en daar helpen scores bij die afwijken van 10/10. Hopelijk stopt men met pushen om nietszeggende perfecte review scores in te vullen. De speciale koffie bij het ontbijt kon beter en de beer van mijn dochter was spoorloos na de eerste dag. Die lag in een lade opgeborgen 😂 NB. Na het lezen van de review van Singapore gasten (16 april), heb ik de score met terugwerkende kracht aangepast naar een 8/10. Redenen: het beddengoed is idd te klein voor een tweepersoons bed. Voor het hotel ligt een braak liggend terrein, afgeschermd met bouwplaten. Als je uitzicht belangrijk vindt, kan dat storend zijn. De buurt was wat ons betreft veilig.

Nothing. The place is a dump. You're paying a 4-star hotel price for a 2-star hotel (or cheap motel) experience. Do yourself a favor and spend this money on a proper 4-star hotel. "I need you to do me a favour... to give us a 10/10", said the receptionist on our last checkout day. You can see from the photos uploaded (e.g. cup-sized hole in the wall in the room), what a horrible condition the property is in. But the fella still had the nerve to demand a 10/10 online review score from us. Talk about being dishonest and toxic pressure tactics. I suspect many of these other reviews were done under this pressure. I'm summarizing the BAD issues we observed during our stay: 1) Cup-sized hole in the wall - see photo 2) Water leaking (with mold) on bathroom ceiling - see photo 3) Paints peeling from part of the room wall - see photo 3) Broken bathroom switch panel - see photo 4) Bed blanket barely wide enough to cover entire bed (i.e. gets chilly when sleeping at night for 2 people) - see photo 5) View outside is a dump and not as advertised; it looks like a landfill - see photo 6) Mattress too soft (bad for someone with bad back) and just 2 single-beds pulled together 7) Neighborhood NOT SAFE at night as the hotel is in the middle of an industrial area where shops are closed at night with no one around and not much lighting. We walked back around midnight and got harassed (shouted and whistled at) by passing vehicle. We also passed by a van parked in a dark corner alley with its engine switched off on the road up to the hotel; there were two guys inside (driver + passenger seat) who kept staring at us from that dark corner while we walked by. It felt incredibly unsafe, and thankfully there were two of us. At one point I had to tell my partner that if they approach us on foot or using the car she needs to run to the hotel as fast as possible to call for help. 8) Room is very old and rundown. Nothing like the photos posted online. 9) Manipulative staff - very warm and charming to disarm you from the sorry state of the property and to guilt trip you later into giving them good review.

Остановились в этом отеле с огромным удовольствием и уже хочется вернуться снова. С первого дня чувствуется, что здесь действительно заботятся о гостях. Номера очень чистые, светлые и уютные. Каждый день качественная уборка, свежие полотенца и приятный аромат в комнате — мелочь, а как поднимает настроение! Кровати невероятно комфортные, спалось просто отлично. Особенно хочется отметить доброжелательный и внимательный персонал. Все сотрудники улыбчивые, отзывчивые и всегда готовы помочь. Создаётся ощущение настоящего домашнего тепла. Расположение отеля , просто идеальное! Все главные достопримечательности находятся в пешей доступности, не нужно никуда ехать. Утром выходишь из отеля и уже в самом центре красивой жизни города. Вкусные завтраки разнообразные, всегда свежие продукты. Каждый день начинался с удовольствия. Если ищете комфорт, чистоту, отличное расположение и душевный сервис — этот отель именно то, что нужно. С удовольствием рекомендуем и обязательно вернёмся сами!

Hotel confortable, limpio y todo relativamente nuevo y bien mantenido. Cama muy cómoda y cuarto no muy grande, pero con todas las comodidades. Baño con ducha y amenities. Mohammed, fue la persona que nos atendió de forma muy amable... quizás de las que más en la cantidad de hoteles que he estado a lo largo de mi vida por mi trabajo, ya que suelo pasar unas 6-8 noches al mes fuera de casa. Su amabilidad, simpatía, empatía y ganas de agradar y hacernos este viaje increíble, han sido impresionante. Entre otras cosas, nos prestó una tarjeta de transporte para poder recargarla y nos dio un par de consejos para ir a comer y cosas que visitar. Este hotel, según nos contaba, es un negocio familiar e intentan cuidar los detalles. El resto de empleados que nos atendió a la llegada y en el desayuno, también muy serviciales, amables y siempre con una sonrisa. El desayuno es correcto, sin grandes pretensiones, pero suficiente para empezar el día. Hay pan del día para hacer tostadas, algún tipo de ensaladas turcas, bizcocho y la posibilidad de encargar huevos al gusto. Quizás eché de menos algún zumo natural. La localización es bastante buena, ya que está a 5’ caminando de la estación de metro de Sishane. Las vistas eran muy buenas desde nuestro piso (4o), aunque justo en los alrededores del hotel no es tan bonito y puede resultar algo inhóspito. Saliendo del hotel a la derecha, enseguida se sale a una calle principal y desde ahí es fácil llegar a la estación de metro y también a los puentes que cruzan al otro lado. Nos ofrecieron transporte tanto desde como para el aeropuerto. Tienen dos gatos encantadores en recepción y, para el que no lo sepa, Estambul es la ciudad de los gatos. Ninguno es agresivo y mantienen la ciudad libre de ratones. Todo perfecto. Quizás, el secador de pelo algo escaso de potencia.

We stayed at the Doruk Palace Hotel for 5 days during our first trip to Istanbul, and we couldn’t have been happier with our choice. The hotel is clean, modern, and beautifully decorated. The location is perfect, close to Galata Tower and the metro, yet still very quiet. We were given a complimentary upgrade to a rooftop suite, and the view was breathtaking, we didn’t want to leave our balcony! They provided us with free bottled water every day, and the room was spotless each time. What truly makes this hotel special, though, is the staff (cats included!). Bilal and the rest of the team were some of the kindest and most accommodating people we’ve ever met at a hotel. We had a little chat every time we headed out, and he gave us the best tips for our trip. One thing is certain: the next time we visit Istanbul, we won’t need to look for another hotel, we’ve already found the one. Thank you for everything, and we hope to see you again soon!