Sultan Tughra Hotel - Special Class

El servicio y la ubicación son de 5 estrellas, sin duda alguna, pero las habitaciones dejan algo que desear. Están bonitas pero muy pequeñas, poco prácticas y con detalles, como la secadora de cabello en el baño, min esposa la utilizó y muy mala experiencia. Fuera de esto, es ampliamente recomendable.

Nice hotel, but our AC broke in room 18 and they were unable to fix it. Didn't ruin our trip since we just opened the windows, but was annoying. Also it's a 15 minute walk uphill to the main tram lines.

Very adequate accommodation, but all you need for a short trip. The staff were excellent and couldn't do enough to help Thank you very much . Very central to everywhere you to go

This hotel is an absolute gem! We booked a suite with jacuzzi and it was perfect. The views overlook the neighbourhood, which is a quiet, friendly, and interesting area. There is no lift so if you book this suite, do be prepared for a bit of a climb up to the third floor but believe me, it's worth it. The room itself isn't huge but it is more than big enough to be comfortable. The hotel's Ottoman-themed decor continues up the stairs and into the room and it definitely adds to the charm. The sofa and bed were comfortable, the mini-fridge was stocked with for-purchase items at reasonable prices and kept the items we brought in very chilled. There is a wardrobe with sufficient storage space for luggage and clothing, a safe is also provided in-room. The desk also had a small drawer for storage. The walls seemed pretty solid, you don't have to worry about constantly hearing other guests moving about in their rooms or worry you're going to disturb someone in another room if you want to use the hair dryer at 10PM. The room was clean when we arrived, and nicely cleaned every day that we requested it. The shower had fantastic water pressure, the supplied shower gels and shampoo were lovely, and the jacuzzi worked very well--something we deeply appreciated after all the walking we did every day! Staff are always available to answer questions but they're never intrusive. Erdem Bey welcomed us to the hotel warmly, helped with luggage, explained features of the local area, and gave us helpful tips for navigating the city. Any questions or issues we had were taken care of promptly. Within a day, we felt we were with family. Breakfast is great, every day the spread is a little different, but it's always fresh and tasty. We saw them cooking food, like the scrambled eggs, fresh during the breakfast service. They pay attention to what guests like and deliver. There's always coffee, tea, and water available in the breakfast room. The location is fantastic! You're in the heart of everything but far enough removed from busy areas to be able to have quiet evenings. Sultanahmet Mosque and the Hagia Sophia are a short walk away, you can be strolling by the sea front in a few moments, and there's easy access to nearby train and tram stations. There is a fantastic restaurant just across the street, several small convenience store type shops nearby and a number of different types of restaurants are also close by. Staff are always happy to help you with recommendations. Also, it was quite warm when we arrived but the air conditioner was fabulous! It kept the room comfortable even on the hotter days. This was a very special trip for us, and our stay at Sultan Tughra was perfect.

rooms are small and in rather bad conditions, cooling system does not work and they make your room only on demand. Price is not cheap, not at the level for a 4 stars hotel!

Schlimmer geht nimmer , Stunden Hotel denke ich zu nicht Touristen Zeiten .

Posizione centrale, ottima colazione salata e dolce, hotel che vuole ricordare gli arredamenti dei palazzi dei sultani, e un staff coordinato da Emre davvero eccellente. Peccato non averlo visto il giorno della partenza, ci tenevamo a salutarlo, vista la sua cordialità. Un saluto da Roberto e Rita.

Super lokalizacja, hotel jak na tureckie warunki przeciętny, z tendencją poniżej. Śniadania zimne, trzeba się śpieszyć by starczyło albo poczekać aż pani tym się zajmująca wypali papierosa. Raczej na nie.

🚨 deceptive pictures 🚨 Rooms are super tiny, we barely can open our suitcase. Our room was in the basement with no information at the booking. They are some rooms in the lobby just next to the reception desk. Breakfast was the lowest quality with no options, omelet and egg were cooked in advance and serve completely cold. People in reception are kind, helpful and nice but obviously not trained and educated yo work at the 4-starts !!! Hotel. Bottom line this is 2 start place. In good location to visit historic part and lots of Ottoman decorations.

Açık büfe kahvaltı her gün taze ve çeşidi oldukça yeterliydi. Oda temiz ve hijyenikti. her gün temizlik yapılıyor. Çalışanlar oldukça güler yüzlü ve anlayışlı sürekli yardım sever bir haldelerdi. Yakınlarda bir çok restaurant cafe tarihi mekanlar bulunuyor. Tavsiye ederim.

had a very pleasant stay at Sultan Tughra Hotel, Istanbul, and what made the experience truly special was the exceptional hospitality of the staff. Everyone was friendly, cooperative, and kind, but I would especially like to appreciate Mr. Samad for his professionalism, friendliness, and outstanding guest service. Mr. Ramazan was also incredibly kind, helpful, and cooperative throughout our stay. The rooms were comfortable and quite good, especially considering the typical room sizes of hotels in Istanbul’s Old City area. The biggest advantage of this hotel is its excellent location—most of Istanbul’s famous attractions are within easy walking distance. Topkapi Palace, the Grand Bazaar, and the Blue Mosque are all around a 10–15 minute walk away, making sightseeing very convenient. Another lovely bonus is the hotel’s proximity to the seaside, where you can enjoy relaxing walks and the beautiful atmosphere of Istanbul. What I liked most about this hotel was the warm hospitality of the staff—they truly make you feel welcome and at home. If I visit Istanbul again in the future, it would be my pleasure to stay here again. Highly recommended for travelers who want a comfortable stay, excellent service, and a perfect Old City location!

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