Garlon Residence

· Отель состоит из нескольких зданий, в некоторых из которых ведутся строительные работы, что может нарушить ваше пребывание. Во время моего пребывания не было горячей воды в один день со второй половины дня на следующий. Wi - Fi был очень медленным, а сигнал был очень слабым, в некоторых частях комнаты его почти не было. Ночью охранник в районе отеля передвигался под моими окнами, очень громко и долго звонил по телефону, что мешало мне спать. Персонал не говорил по-испански. Хотелось бы также отметить депозит в размере примерно € 200 . В моем случае мне не вернули всю сумму якобы из-за повреждения пластиковой ручки чайника, с чем я не согласен. В целом, пребывание не оправдало моих ожиданий. Отель довольно средний. Самая большая проблема была, когда я ждал трансфера в аэропорт и был задержан примерно на 30 минут из-за спора на ресепшн. Мне не вернули весь залог. Отель утаил €50 за якобы повреждение пластиковой ручки чайника, см. фото. Как сообщили в отеле, чайник больше не пригоден для использования по этой причине, с чем я не согласен. Самое унизительное для меня было то, что я не повредил эту пластиковую деталь, на мой взгляд, но в данной ситуации у меня не было возможности это доказать. Я не считаю поведение персонала во время отъезда и при разрешении этого спора профессиональным. Менеджер, которую позвали на ресепшн, прямо сказала мне, что это не ее проблема, что я не говорю по-английски, хотя я пыталась ей все объяснить через переводчика. Та же женщина задавала мне по прибытии неуместные, по моему мнению, вопросы, например, как возможно, что я остаюсь один и где находится другой человек. У меня было ощущение, что они подозревали меня в том, что кто-то еще путешествует со мной. Средний отель, поведение персонала значительно ухудшило мое общее впечатление.

En primer lugar hay que valorar que es un muy lindo complejo, con seguridad y fácil acceso. Cerca de la avenida principal, Istikal. Cuenta con lavarropas, anafe, horno, heladera. dos baños, uno en suite con ducha y el otro sin. ambos están muy bien. El personal fue sumamente atento, dando un excelente servicio. Tiene recepción 24hrs y esto facilita el check out si es en la madrugada. Los sofás cama son cómodos. Te cambian toallas todos los días, y te dejan agua. Se nota que el alojamiento tiene buena calidad. La cama era incómoda, se notaba que el colchón precisa ser cambiado. Si bien lo cambiaron, no mejoró mucho. Los artículos de cocina que dejan son justos, faltaría alguna olla más, por ejemplo. Cuando llegamos vimos la alfombra de la sala principal muy sucia y la sacamos. LUego ellos la vieron doblada y llevaron para limpiar y la cambiaron. Eso es bueno, pero estaban muy sucias. igual la del dormitorio, esa estaba sucia. Si bien no es grave, para la calidad que tiene el edificio no sorresponde esos detalles.

This was honestly one of the worst experiences I have ever had with a booking, and it caused a lot of stress for me and my family. The apartment was far from the main building, and there were far too many stairs. I was travelling with my parents, and sadly my father fell on the stairs. It was a very frightening moment for us, and it completely ruined the start of our stay. There was no consideration for elderly guests, and the access was simply not suitable. The situation became even more upsetting during check-out. When I returned the key, they suddenly asked for a deposit, but then could not find any record of it. The staff appeared confused and kept calling each other, with no clear communication or responsibility. Meanwhile, I was getting increasingly anxious because I was at risk of missing my flight. I had to insist several times before they finally returned my money, but even then, they gave it back in euros instead of pounds, which was very inconvenient and added to my frustration. The whole experience felt disorganised, stressful, and completely unprofessional. Instead of enjoying my trip, I was left dealing with worry, confusion, and a very upsetting incident involving my father. I would strongly not recommend this place, especially for families or anyone travelling with elderly relatives. This was, without doubt, my worst booking experience. This was honestly one of the worst experiences I have ever had with a booking, and it caused a lot of stress for me and my family. The apartment was far from the main building, and there were far too many stairs. I was travelling with my parents, and sadly my father fell on the stairs. It was a very frightening moment for us, and it completely ruined the start of our stay. There was no consideration for elderly guests, and the access was simply not suitable. The situation became even more upsetting during check-out. When I returned the key, they suddenly asked for a deposit, but then could not find any record of it. The staff appeared confused and kept calling each other, with no clear communication or responsibility. Meanwhile, I was getting increasingly anxious because I was at risk of missing my flight. I had to insist several times before they finally returned my money, but even then, they gave it back in euros instead of pounds, which was very inconvenient and added to my frustration. The whole experience felt disorganised, stressful, and completely unprofessional. Instead of enjoying my trip, I was left dealing with worry, confusion, and a very upsetting incident involving my father. I would strongly not recommend this place, especially for families or anyone travelling with elderly relatives. This was, without doubt, my worst booking experience.

I did not use the breakfast because it is in a different building than where I was staying. The hotel consists of several buildings, some of which are undergoing construction work, which can be disruptive during your stay. During my stay, there was no hot water one day from the afternoon until the next day. The Wi-Fi was very slow and the signal was very weak, almost none in some parts of the room. At night, I also had a security guard move around the hotel area under the windows, talking on the phone very loudly and for a long time, which disturbed my sleep. The staff did not speak Spanish. I would also like to point out the deposit of approximately €200. In my case, I was not refunded the full amount, allegedly due to damage to the plastic handle of the kettle, which I do not agree with. Overall, the stay did not meet my expectations. The hotel is rather average. The biggest problem was when I was leaving, when I was waiting for a transfer to the airport and I was delayed by about 30 minutes due to a dispute at the reception. I was not refunded my entire deposit. The hotel withheld €50 for allegedly damaging the plastic handle of the kettle, see photo. According to the hotel, the kettle is no longer usable because of this, which I do not agree with. The most humiliating thing for me was that I did not damage this plastic part, according to my belief, but in the given situation I had no way of proving it. I do not consider the behavior of the staff during departure and during the resolution of this dispute to be professional. The manager, who was called to the reception, directly told me that it was not her problem that I did not speak English, even though I tried to explain everything through a translator. The same woman had already asked me inappropriate questions upon arrival, in my opinion, such as how it was possible that I was staying alone and where the other person was. I had the feeling that they suspected me of having someone else traveling with me. Average hotel, the staff's behavior significantly worsened my overall impression.

The apartment is actually very good, new, pretty spacious, our was two floors, two toilets. It’s clean, has plenty of storage. The location is very convenient, five minutes walk to Istiklal, five minutes to Taksim with lots of transportation. Overall, we were comfortable in the apartment. The staff, even though very friendly, was not very helpful. We reminded five times to divide the beds in the bedroom and give us an extra blanket. The AC didn’t work properly, and we waited for two days for someone to fix it. There was a smell in one of the bathrooms, and nobody managed to fix it. Speaking of the AC, it was very hot in the bedroom, but impossible to sleep with open windows, because the traffic in the street was crazy even at night (our windows were on the street side). Also, a minor thing, but still: there are pretty little utensils in the kitchen (no salad bowl, no corkscrew, etc.), and sponge and soap are not provided.

The loction The level of noise around the property was extremely disturbing, especially during the night. This issue was further aggravated by the fact that the room, which was advertised as air-conditioned, was not functioning as such. Upon arrival, I was informed that the system operates on a central heating mode and cannot be switched to cooling. As a result, I was forced to open the windows to allow some air circulation. Unfortunately, this exposed the room to significant external noise from the street and surrounding neighborhood, making it very difficult to sleep. I raised this concern with the management during my stay; however, no corrective action or suitable alternative was provided. Overall, this experience fell well below expectations and significantly impacted the quality of my stay

I had an excellent 3-night stay at Garlon Residence in Istanbul. The apartment was impressively spacious, spotlessly clean, and felt genuinely luxurious. Large windows brought in plenty of natural light and offered beautiful views, exactly as shown in the photos—no surprises, just accuracy and exactly as the website descriptions. What really elevated the experience was the team. Emre, Orhan, and Rezan were exceptional, professional, responsive, and clearly invested in making everything run smoothly. Location-wise, if you want to be close to Taksim, this is a top-tier choice. Convenient, comfortable, and well-managed.

It was clean and almost brand new flat. Breakfast was okay; but I don’t suggest you pay in advance for your whole stay. You can pay there directly at the same rate for a day and see how it is. Breakfast staff are amazing specially Unor. The breakfast is in another building so you need to walk early in the morning on the alley and street for 1-2 minutes. Breakfast is quite limited. You can’t ask for any eggs (except scrambled) like sunny side up free of charge. Only filtered coffee and there is charge for other coffees like late. There is a bit of delay for the service as the buildings and flats are in different alleys.

I recently stayed at "Garlon Residence", and it truly exceeded all my expectations. If you are looking for the perfect balance of a central location and a quiet, high-end retreat, this is it. Prime Location: You are literally a 5-minute walk from Taksim Square and Istiklal Street The entire team was professional , I want to give a "huge special thanks to Mehmet". He truly went above and beyond to make my stay unforgettable. From the moment I arrived, he greeted me with genuine warmth and professionalism.

الموقع ممتاز لقربه من تقسيم خصوصا عند الحجز في برج GR على شارع رئيسي فيسهل الحصول على وسائل النقل الشقة نظيفة وخدمة تنظيف الغرف ممتازة الشقة التي حجزتها لا تتوافق مع الوصف والصور الموجودة فيلزم الانتباه لذلك لم أجد تعاون في نقلي للشقة المطابقة يفصل بين شارع الاستقلال ومنطقة تقسيم وبين الشقق شارع رئيسي مما يعني خطورة الانتقال نظام شقق أقرب منه إلى نظام فندقي تفصيل الشقة مناسب للعائلات أكثر من الأفراد يتم طلب تأمين عالي (تم أخذ تأمين 400 دولار) المنطقة قد لا تكون مناسبة في المساء خصوصا للعائلات

I liked the apartment because it was very clean, spacious and modern looking. It was the nicest building in the entire location but the surrounding areas were dirty and poor. There were some touristic and nice streets and restaurants/ bars close to the residence. Also the taksim square was very close. The building is quiet, AC worked great, staff were very welcoming and had cleaners every day with fresh towels Wifi was terrible and unusable. It kept disconnecting.

Die nähe an Taksim Platz(10 Minuten zu Fuß) und somit an das Metro wo mann in wenigen Minuten Richtung Sultanahmet ist! Die Wohnung hat eine Küche die ich vergleiche wie eine Ferrari ohne Benzin. Verfügt gerade so über eine Schublade mit Besteck, 3-4 Kleine Töpfe, 3 Gläser und noch ein paar Kleinigkeiten. Dafür fehlt alles anderes Start Kleinigkeiten wie Kaffeee , The, Zucker, Pfeffer und sogar spüli, Tabs für die Spülmaschine, Lappen für trockenen und Wisch Sachen.