Cheers Lighthouse

The staff are very friendly and helpful. The breakfast is good. The karaoke nights are fantastic. A special thank you to Berkant and Egemen.

Pues desde que llegamos al hotel la atencion malisima,pedi una almoada extra y una manta ya que hacia frio en la habitacion porque entra frio por todas las ventanas y tuve que ponerle cinta porque no me trajeron nada,la tv pedimos que la arreglaran porque no funcionaba y tampoco hicieron nada,nos tomaban el pelo,y servicio limpieza en 6 dias no cambiaron ni un dia las sabanas ni las toallas,pedimos trajeran una fregona porque se llenaba de agua el baño y tampoco nada 6 dias con el baño encharcado,una discusión de la habitación de enfrente que duro de 4-6 am noche y ni se molestaron en subir,y los 3 ultimos dias para rematar el agua se iva y teniamos bajar cada dia a pedir el agua...en resumen la peor experiencia de mi vida,ah y las fotos de el hotel no son las que ni comparacion con la habitación que nos dieron que era de verguenza.nada mas que hay que ver las fotos la higiene...y el recepcionista te toma e pelo y por no perder uno las formas...publico todo y mejor.es mejor pagar un poco mas y coger con mas calidad

Eda Hanım odaları tertemiz yaptı, Berkan Bey de bütün isteklerime yetişti

I like the personel. People are very nice and helpful. Internet has great speed. First, the hygiene level is 0 : the rooms were cleaned solely and only upon request and it was poorly executed. During our ten days stay, only 4 time it was cleaned. The sheets were ripped and not all that clean. Second, they claimed the room was an upgrade they offered us : while we had -1 level room. The curtains were see-through. I asked for a change they said they will change our room, which they never did. The sheets were for single beds while we had a double bed. Third, the room it self was, dark. Very dark. The shower handle was broken and unusable. The lights were so dim it hurt my eyes. The problem was most in the restroom. I had to use my phone torch to use the toilet or to chrck myself in the mirror. And last but not least, the food in the morning was the same every day. I don't know why but everything is very very low quality : instant coffee, instant milk, one orange and one apple thinly sliced... Only the eggs made it work. Cheese was very salty, and the juice is very bad.

Очень красивое размещение в историческом центре. Красивые виды, из окна и на другие дома и на мраморное море. Просто прекрасно! Как понял, много кто живет достаточно долго в отеле и все очень любят общаться и очень дружелюбная атмосфера. Я к сожалению очень плохо понимаю английский язык, но меня это не напрягло. Персонал и через переводчик со мной общался и решали быстро проблемы, если они возникали. Чувствовал себя, как-будто приехал к семье, но совершенно в другую страну. Отдельная благодарность для Ege, очень дружелюбный сотрудник, понимали друг друга с жестикуляцией и мимикой. Буквально не нужно было знать язык). Как молодой человек, мы быстро нашли общий язык, он оперативно пользовался переводчиком и проблем вообще не было. Еще раз огромное спасибо! Для меня эта поездка была лучшая часть отдыха, хотелось даже остаться на подольше. С удовольствием начал изучать английский как приехал и хотел бы вернуться и больше общаться в этом отели. Бывают сотрудники, которые западают в душу, такими стали женщина, которая занималась завтраками и тоже помогала мне с возникающими проблемами, к сожалению не запомнил как ее зовут и Еge просто замечательный и положительный сотрудник. Из-за них любые неполадки воспринимались со смехом и позитивом. Спасибо вам! Хорошей и долгой работы! Обязательно приеду еще раз

Nothing good in this place , it’s overrated and it’s not like in the application Unfortunately, my experience at this hostel was very disappointing. First, the location is far from the city center. It is only close to Sultanahmet and Topkapi Palace, but the actual city center (Taksim) is far away. The nearest metro or tram station is about a 25-minute walk, and the walk itself is very tiring because the streets are steep and hilly. Second, the hostel staff’s attitude was extremely bad, except for Andre, who was the only helpful and respectful person. There was no proper cleaning of the beds, and several personal items went missing from my room, including my transportation card and the transparent leather cover of my travel bag. When I asked the staff about these missing items, they replied in a very rude and careless manner. In addition, my bed was an upper bunk, and the ladder was broken. I had to jump down every day just to get off the bed, which was unsafe and uncomfortable. When I asked to be moved to a lower bed, they said there was no availability, even though there was clearly an empty lower bed in the same room. Moreover, when I arrived, I paid by card and the amount was charged twice. The staff claimed that no payment had gone through, even though I received bank messages confirming that the money was deducted twice. They denied this completely despite me showing them the messages, and I was forced to pay in cash. Finally, the prices of food and drinks at the hostel are extremely expensive, especially considering that this is a hostel. Overall, due to poor management, unsafe conditions, bad service, and unprofessional behavior, I would not recommend staying at this hostel.

The staff make this place, all of them were super friendly and helpful, welcomed everyone who stayed there and tried to make them part of the family. They arrange events most nights and will give good suggestions on places to explore and eat. Included breakfast is pretty good, not every hostel offers that so it's a decent bonus to save some money. There's also a bar where you can hang out and meet people in the evening. Location is great, right behind the Blue Mosque. The private bedrooms need updating and renovating. A few little things could improve them a lot. For example, simply having a couple of places to at least hang a towel in them, a hook on the door or something? As it was I had to leave the towel in the bedroom which is kind of annoying, the only place to hang it was the opposite side of the room to the bathroom! Also, the bulb in my room had a tendency to flicker which was annoying, and the bedside light didn't work.

L'emplacement, les lieux, belle maison, café restaurant, la patronne sympathique. Je ne voulais pas en parler mais comme cette question revient sans cesse (je suis toujours en voyage) voilà: après trois jours je vois que j'aurai besoin de deux nuits de plus, je demande au jeune gérant si je peux prolonger, il regarde rapidement son registre et me dit sorry, c'est complet; or mon dortoir était à moitié vide; je n'avais eu aucun problème jusque là, discutant tranquillement avec la patronne et certains clients, mais je n'ai pas insisté, trouvant sans peine une chambre dans un autre hôtel proche. Peut-être ce jeune gérant avait-il une interprétation radicale du terme "auberge de jeunesse"?, j'ai les cheveux blancs, mais j'ai trouvé cela bizarre.

Just only one good thing its close to landmark ​I have stayed in hostels across three different countries and usually prefer them for my travels, but my experience at Cheers Lighthouse Hostel was by far the worst. I feel like my money was completely wasted. ​The staff's attitude and way of speaking were very unprofessional and rude. To make matters worse, the basic amenities were non-existent. There was no soap, no shampoo, no towels, and even the essentials like tissues and toilet paper were missing. ​A hostel should at least provide a respectful environment and basic hygiene supplies. I definitely would not recommend this place to anyone looking for a comfortable or welcoming stay in Istanbul. 👎

Une honte absolue rien. Photos mensongères, chambre dans un autre bâtiment, au sous-sol, pièces humides et odeur désagréable. Moisissure sur le matelas, moisissure sur le plafond de la salle de bain. Traces et poussière. Une catastrophe à tous les points. J’ai été voir le réceptionniste en indiquant que je voulais changer de chambre ou que je souhaitais une solution. J’ai demandé le remboursement sans frais, chose qu’il a décliné. Nous avons quittés l’hôtel sans y dormir. Sa solution était de nous facturer 25€ par nuit en plus pour changer de chambre. A fuir absolument.

A acomodação é receptiva e atenciosa, em especial o Ege, que sempre nos ajudou e nos orientou da melhor forma sobre como poderíamos fazer as coisas. As acomodações são confortáveis, o ambiente é familiar e ainda há um pub nas instalações, com música e vídeos, onde à noite as pessoas se reúnem, fazem amizade e aproveitam o momento. Os anfitriões são muito atenciosos e demonstram preocupação com o bem-estar dos hóspedes. Nada que tenha a reclamar

The hosts were incredibly lovely! Egemen was super helpful (especially with booking us airport transfers) The location was amazing and within walking distance of the main attractions. The room was comfy and clean and breakfast was amazing especially the hosts jam!! Would definitely recommend to stay here :))