Cheers Lighthouse

The stairwell railing has sharp points and cut me on my way to the room. Small problem but a bad omen. Because you see, the room is moldy and insect ridden as there are ants and mosquitoes. Moldy shower curtain that doesn't close unless you yank it. But you don't want to use it because it's moldy... Toilet paper has no holder forcing you to use a lot of shelf space in the bathroom meaning all of your toiletries have to go outside the bathroom. The toilet has a loud flushing mechanism so that the whole floor and that below you knows when you did your business. Vice versa as you will know when your neighbors go to the bathroom too. The fridge has no socket to plug in to. No soap. I even brought my own... that housekeeping then proceeded to toss on the ground. Housekeeping tosses your stuff on the floor and doesn't put it back. Lock on the door isnt deadbolt. Staff says there are security concerns hence the door code at the front door but then they leave the front door open all night so that someone can pick your room door. Room wasn't clean when I checked in. There was and still is gum and garbage in the drain. The worst: the shower doesn't drain and staff think this is normal and ok. They say that housekeeping will come and drain it and then housekeeping doesn't come. After THIRTEEN hours, somebody finally came and drained it after I complained a second time... and then left a cockroach behind. After it happened again, staff even debated with me when I offered to just do it myself with their squeegee. They don't understand that their already moldy, insect infested bathroom will become even more moldy and insect ridden. They don't understand that because the water doesn't drain, you can't use the toilet with long pants because your pants will get wet from the undrained, dirty water. They don't know what comes off your body when you shower after being out all day under the 30 degree Istanbul sun.

My 2-night stay at Cheers Lighthouse was extremely disappointing and completely different from the pictures. Upon arrival, I was put in a basement room in another building that smelled heavily of moisture, and I even found snails and slugs crawling on the floor. When I complained, the staff unhelpfully tried to charge me extra to upgrade, treating it like it was my fault. I ended up paying more just to get a decent room, but even that fell short of its 3-star listing. This is a 1-star hotel and is definitely not family-friendly. I advise travelers with families to avoid it.

A great budget option for those looking to save money in a central location. Just manage your expectations regarding high luxury. The staff, especially Nihad ('Kıvırcık') and Irfan ('Saçaklı'), are incredibly helpful and friendly. At the reception they told me that they upgraded my shared room to a private basement room which was great for me. Note that card payments might not work at the property, so keep Turkish Lira cash on hand. Overall, a great experience that exceeded my expectations.

Ceylin pak hanımefendinin Ev alma sürecimiz boyunca göstermiş olduğu ilgi, dürüstlük ve profesyonel yaklaşımı için kendisine gönülden teşekkür ederim. İlk görüşmeden tapu işlemlerinin tamamlanmasına kadar her aşamada yanımızda oldu, tüm sorularımıza sabırla ve açıklayıcı şekilde cevap verdi. Güven veren, sözünün arkasında duran ve işini titizlikle yapan bir gayrimenkul danışmanı. Böyle dürüst ve ilgili insanlarla çalışmak gerçekten büyük bir şans. Gayrimenkul almayı veya satmayı düşünen herkese gönül rahatlığıyla tavsiye ediyorum. Başarılarının devamını diliyorum.

Dirty. Rooms not modern, expensive for what it is. The breakfast is not it. The staff quite rude. Good location.

A very charming place, location is amazing in old city, nearby public transport... Atmosphere is good and many activities everyday... amazing terrace view on Bosphorus. Staff are efficient and cooperative especially Nihad and Koray

bad experiences, no tv, no soap, bad wifi, low water pressure, the guy (reception) trying to tease my girlfriend, feels uncomfortable, for girls, I remind not to come here.

Had a nice stay. Stayed for 1 night, yet, felt very welcomed and had a nice breakfast made by Elif. She was very nice. Good location. View was cool too.

⚠️ABSOLUTE WARNUNG !!!! Leider müssen wir von einer Buchung in dieser Unterkunft dringend abraten, insbesondere für Familien. Wir hatten ein Zimmer für 4 Personen reserviert und uns noch einen Tag vor der Anreise telefonisch rückversichert, dass die Buchung wie geplant besteht. Bei unserer Ankunft um 22:00 Uhr wurde uns vom Rezeptionisten jedoch mitgeteilt, dass das Zimmer aufgrund eines Schadens nicht verfügbar sei. Eine Besichtigung des Zimmers wurde uns trotz mehrfacher Nachfrage verweigert, was den Verdacht einer Überbuchung nahelegt. Nach einer zweistündigen Diskussion bis Mitternacht – während unsere Kinder bereits erschöpft im Auto schliefen – wurde uns ein Ersatzpflicht-Zimmer angeboten. Dieses war jedoch nur für 2 Personen ausgelegt und somit für uns als 4-köpfige Familie ungeeignet und unzumutbar. Da keine adäquate Lösung vor Ort gefunden wurde, waren wir gezwungen, uns mitten in der Nacht selbstständig eine neue Unterkunft im Nachbarhotel zu suchen. Durch diesen Vorfall entstanden uns erhebliche Unannehmlichkeiten sowie zusätzliche Mehrkosten für die kurzfristige Eigenbuchung. Das Hotel hat die ursprüngliche Buchung inzwischen zwar storniert, die finale Bestätigung und Abwicklung über den Kundenservice von Booking.com stehen jedoch noch aus. Ein solches Vorgehen und der Mangel an adäquatem Ersatz sind absolut unprofessionell. NIE WIEDER !!!!!

DO NOT BOOK THE ECONOMY ROOM. We stayed around 2 weeks last April. we booked the double bed economy room for 2 people. the room was very small and was in the basement, the "terrace" out the window was an air duct surrounded by walls. And during the night, slugs started to come out from the holes in the bathroom piping.(see pictures) We asked for a room change, they only allowed us to change it with a 120 eur fee. We changed the room into a top floor room, and right after we moved rooms a new guest was moved into the "economy" room. We heard that guest also complain to the front desk staff about the room too. The manager did nothing to address the actual issue. the new oom was better, but the bathroom had very poor ventilation so the room allways got steamy. We had some momentary breathing issues from that. The room itself had very little amenities, there wasnt even a place to hang towels. they just put them on the bed but where are we supposed to put them if theyre wet? No kettle, fridge, or anything. Had a basic tv though. The cleaning was done by only one lady, there were times where our cleaning requests weren't done because she was overworked. The front desk staff told us "talk to the cleanung lady yourself" Other than that, there are some events going on in the main hostel building. some free, some for money. We had our own plans so we didnt go to those. Breakfast was included, but had a small selection. MUCH less than shown on the pictures. Overall, this hostel tries to act more like a bar and hangout spot and the hostel feature is just secondary?? very weird :/ There are many much better hotels for this price, Istanbul is a huge city. Look for more options. I wish we didnt waste money on this hostel, but honestly whatever. Enjoy the money Mr manager.

Good 👍

El hostel esta muy bien para pasar unos dias y recorrer el centro. El staff fue muy amable. El desayuno es abundante y lo mejor fue compartir la cena familiar, una buena comida casera como estar en casa.