Naz City Hotel Taksim - Special Category

Публикация 2026-07-10

I stayed at Naz city hotel for 14 nights as I had a surgical procedure and this hotel was included in my package. Hotel staff are very accommodating and friendly. The hotel it self can use an upgrade. I mean if you’re staying for 2 nights it’s perfect, but for extended periods the beds are not very comfortable and carpet is starting to look tired. The hotel doesn’t allow for outside food to be brought in, they do have a restaurant at the hotel which is ridiculously expensive for mediocre food. The breakfast was included but same thing every single morning. There are some food places in the area but not many, one with a definite five star is dan’s grill which is a very short 5 minute walk away. I found out the last day that you can pay 10euro at your arrival to use the shuttle as many times as you’d like. All in all was I wowed but this hotel no, but friendly staff always makes things more enjoyable.

Публикация 2026-05-18

The hotel is very central located and even offers a free shuttle close to taksim square! The room was very specious and clean. The bed was very comfortable and all the staff are really friendly. Had my best sleep here. There are supermarkets nearby and places to eat. The gym is also very good and the spa is amazing!! Would recommend anyone to come here!!

Публикация 2026-05-17

Great service, spacious room with shuttle services to Taksim square, and the Carrefour supermarket a couple blocks away was convenient :)

Проживание 2026-04 · Публикация 2026-04-23 · Стандартный номер

- Очень жадное место, нельзя приносить еду и напитки извне, еда там в 4 раза дороже, чем в ресторанах в 250 метрах отсюда, которые просто потрясающие. - Обслуживание номеров ужасно раздражает, часто не понимают табличку «Не беспокоить». - То же самое с персоналом ресторана, не понимают, что означает красный свет «Не беспокоить». - Шторы не работали, в очень солнечный день я плохо спал, плюс еще эти надоедливые сотрудники службы обслуживания номеров. - Воду не предоставляют, бутылка воды стоит 3 евро. - Обслуживание номеров не предоставило полотенца, забрали все в последний день, пытаясь заставить меня купить их тоже? Возможно. - Посетители не допускаются (слава богу, мне и не понадобилось 🙏🏻). - Очень дорогой, но скудный завтрак, 20 евро. (я его не заказывал, но посмотрел)

Публикация 2026-07-28

Nous avons séjourné une semaine au Naz City Hotel Istanbul. L'hôtel est beau, avec une belle piscine située au -3, ainsi qu'un hammam et un sauna très agréables. Le personnel est globalement sympathique, avec une mention spéciale pour l'équipe qui assure les transports entre l'hôtel et la place Taksim. Un clin d'œil particulier à la personne qui a travaillé auparavant à Dubaï et en Arabie Saoudite : son professionnalisme et sa gentillesse ont été particulièrement appréciés. Cependant, plusieurs points nous ont déçus. Tout d'abord, l'emplacement de l'hôtel n'est pas idéal. Il se trouve sur un grand axe très passant, avec beaucoup de circulation et des klaxons à longueur de journée. Le quartier autour de l'hôtel est également peu agréable, avec beaucoup de déchets au sol et un environnement qui ne correspond pas à l'image d'un hôtel de cette catégorie. Concernant le service de transport vers la place Taksim, un règlement remis à notre arrivée en français indiquait que ce service était gratuit jusqu'à 20h, information également mentionnée sur Booking lors de notre réservation. Pourtant, lorsque nous avons souhaité l'utiliser, il nous a été demandé de payer 10 € pour la durée du séjour. Cette demande n'était pas conforme aux informations communiquées au départ. Dommage, car ce service, accessible également par WhatsApp, est très pratique et apprécié par les clients. Autre déception concernant la piscine : le premier soir, lorsque nous avons voulu y accéder, une employée nous a indiqué qu'elle était fermée pour nettoyage. Le lendemain, même réponse. Après discussion avec la réception, nous avons finalement pu en profiter. Nous avons également remarqué que le certificat de contrôle périodique de la piscine affiché sur le mur ne semblait pas avoir été mis à jour par les autorités. Le petit-déjeuner buffet à volonté est proposé à 25 € par adulte, ce qui est un tarif élevé. Les produits disponibles dans la chambre sont également vendus à des prix excessifs (par exemple 5 € un Twix, 4 € un Coca). Une bouteille d'eau était offerte à l'arrivée, mais après l'avoir consommée, elle n'a jamais été remplacée pendant notre séjour. En résumé, un bel hôtel avec de bonnes installations et un personnel agréable, mais plusieurs détails liés à l'emplacement, aux services annoncés et à certains tarifs ne sont pas au niveau attendu pour un établissement de cette catégorie.

Публикация 2026-07-12

Очень понравилось обслуживание, девушка на ресепшене говорила по-русски, нам всё подсказала, куда сходить. Также в отеле можно купить трансфер от отеля до центра Таксима за 10 евро, где ходят трамваи и метро. Трансфер можно использовать сколько угодно раз. Номер небольшой, уютный. В отеле есть бассейн, сауна и хамам. Правда, для бассейна нужно приобретать шапочку на 5 евро. Завтраки одинаковые практически каждый день, но сытные.

Публикация 2026-07-12

Отличный отель. Проживали в нем три дня. Номера очень уютные. Есть очень интересная услуга трансфера до улицы Taksim и обратно, 10€ с номера за все время проживания. Расположение очень хорошее.

Публикация 2026-06-08

The staff here are amazing! Always so ready to help. I appreciated their kindness. I loved the gym, pool and sauna facilities. I think I'd love to see more of Turkeys wonderful fruits at the breakfast table. Especially helpful if you've had dental surgery and can only eat soft food. The shuttle is free to Taksim and goes every 5-10 mins. Another friendly service. I will definitely lije to stay here on my return. Thank you Naz City Team

Публикация 2026-05-24

الفندق والخدمة جداً ممتازه والغرف واسعة جداً 29 متر تقريباً وتم الحجز عن طريق اجودا بسعر تقريبا 300ریال لليلة انصح به بشدة ولكن يبعد عن تقسيم تقريبا 15 دقيقه مشي ولديهم خدمة التوصيل للميدان مجاناً بشكل ترددي الى الساعه 11 ليلاً واشكر الموظف عمر والموظفه نيغار على سرعة الاستجابة والخدمة

Публикация 2026-05-15

The hotel is really good, everything was clean and personal was really friendly. But the location is not so perfect. You need about 10/15 minutes to the City Center but this way is too mountain. BUT the hotel has a transfer to the main square from 7.00 am till 20:00 , so you can use it whenever you want, it really helps.

Проживание 2026-02-12 · Публикация 2026-02-19

Desayuno casi igual todos los días ( decepción) Spa (masajes) precios desorbitados que no tenían nada que ver con precios suyos de su web (el doble aproximadamente) El transfer que tienen gratuito, ponen en la web 24/7 y es mentira ,( es de 7 a 23 ) osea cada vez que salíamos a cenar , copa etc .. pagar taxi En general muy enfadado por que cogí ese hotel por esas características. De todas formas ya puse queja y veo que no me han hecho caso Un saludo.

Публикация 2026-07-17

Cenk at the reception was 10/10 - polite, helpful and really professional. He is an absolute asset to the hotel, always in a good mood and easy to talk to. Unfortunately, all other receptionists were the exact opposite - especially the woman (Zehra, I believe). From the barely-english speeking men at the reception (except for Cenk) with no facial expression and just gives the vibe that they are 0% interested in helping you, to the asian ladies in the spa (that does not work half the time, either the sauna, steam bath or pool is closed and all lights even went out for 10min when we were in the pool at one point..) that informs you to kindly buy obligatory bathing hats in order to use the ‘free’ pool.. The cleaning was mediocre, when it was even done - for our second day, they did not clean the room, so when we got back that day we had no clean towels or toilet paper/tissues. I went to ‘Zehra’ who was unbothered and told me that I should ask for cleaning every day in the reception, if I wanted it done. After a Long conversation, we agreed that they should clean it every day - without me asking for it (as one would expect).. Overall, a very underwhelming experience, except for Cenk who was absolutely fantastic. - notable is also, that while the transport from the hotel to Taksim Square is very affordable and definetely makes that trip more convenient, you should be prepared to walk Home (downhill, at least) as they stop driving quite early.

Публикация 2026-06-19

Hotel ze świetnym spa i pomocną obsługą, choć z niedociągnięciami w czystości i jakości udogodnień. Pobyt w hotelu był komfortowy przede wszystkim dzięki bezpłatnemu centrum spa & fitness, które pozwalało na relaks po intensywnym zwiedzaniu miasta. Śniadania okazały się smaczne, choć niezbyt zróżnicowane, a wyjątkowo miła i pomocna obsługa sprawiała, że przez cały czas czuliśmy się dobrze zaopiekowani. Na plus zasługiwała również karta informacyjna dostępna w języku ojczystym gości oraz dogodna lokalizacja hotelu, ułatwiająca poruszanie się po Stambule. W łazience czekały dodatkowe akcesoria, takie jak płatki kosmetyczne czy szczoteczki do zębów, a same pokoje były przestronne, dobrze przemyślane i zapewniały wysoki komfort pobytu. Niestety, nie obyło się bez mankamentów. Poduszki były niewygodne, co obniżało jakość snu, a czystość pokoi i łazienek pozostawiała sporo do życzenia – w pomieszczeniach pojawiał się wszechobecny kurz, a materace nie sprawiały wrażenia odpowiednio zadbanych. Ręczniki były słabej jakości, pyliły i pozostawiały włókna na ciele. Ceny w hotelowym barze i restauracji okazały się zdecydowanie zbyt wysokie. Okna nie były dźwiękoszczelne, przez co mimo pokoju na wysokim piętrze zdarzało się słyszeć hałas z zewnątrz. Zastrzeżenia budziły również bardzo słabej jakości kosmetyki oraz mało wydajne suszarki do włosów, a brak ogrzewania podłogowego w łazience dodatkowo obniżał komfort korzystania z niej.

Публикация 2026-06-15

Très bonne expérience . Le service de navette et la piscine sont un vrai plus . La literie est très bonne . Nous conseillons cet hôtel à l emplacement idéal .

Публикация 2026-05-30

Zimmer top, Leute noch besser Wir sind das dritte Mal in diesem Hotel man fühlt sich wie Zuhause. Was soll ich sagen - Zimmer war einwandfrei sauber, Bett bequem und alles hat gestimmt. Aber das Beste war das Personal! Wirklich super nett, locker drauf und immer hilfsbereit,verständnisvoll und zuvorkommend vorallem Ömer und Nigar am Empfang aber auch die Shuttle fahrer sind super sympathisch und hilfsbereit. So macht Urlaub Spaß. 5 Sterne von mir

Публикация 2026-05-20

I stayed at this hotel for nearly 15 days, and unfortunately my experience was extremely disappointing. I specifically booked a king-size bed, but upon arrival we discovered that the hotel had simply pushed two single beds together instead of providing an actual double bed. The large gap between the mattresses made it very uncomfortable to sleep, and my partner even developed back pain after the trip because of it. When we raised the issue with the staff, we were told that the hotel only provides single beds combined together and does not offer proper double beds. This is something that should be clearly communicated in advance, especially when guests are paying for a king-size room. In addition, we attempted to use the swimming pool on two separate occasions, but the water was unbearably cold. It was impossible to properly use or enjoy the pool at all. For a stay of this length, comfort and basic amenities are extremely important, and sadly this hotel failed to meet even reasonable expectations. I would not recommend this hotel based on my experience.

Публикация 2026-05-18

The hotel is very central located and even offers a free shuttle close to taksim square! The room was very specious and clean. The bed was very comfortable and all the staff are really friendly. Had my best sleep here. There are supermarkets nearby and places to eat. The gym is also very good and the spa is amazing!! Would recommend anyone to come here!!

Публикация 2026-05-18

В целом - все отлично! Местоположение - супер, спа - хороший, душ отличный. Ходить в гору придется, но это не критично, а скорее в плюс. Немного шумела раковина, кровати были две односпальные сдвинутые, немного разьезжались.

Проживание 2026-02 · Публикация 2026-02-11 · Улучшенный двухместный номер с двуспальной кроватью или 2 односпальными кроватями

Всё было хорошо, но, пожалуйста, улучшите свои подушки.

Публикация 2026-06-19

Hotel ze świetnym spa i pomocną obsługą, choć z niedociągnięciami w czystości i jakości udogodnień. Pobyt w hotelu był komfortowy przede wszystkim dzięki bezpłatnemu centrum spa & fitness, które pozwalało na relaks po intensywnym zwiedzaniu miasta. Śniadania okazały się smaczne, choć niezbyt zróżnicowane, a wyjątkowo miła i pomocna obsługa sprawiała, że przez cały czas czuliśmy się dobrze zaopiekowani. Na plus zasługiwała również karta informacyjna dostępna w języku ojczystym gości oraz dogodna lokalizacja hotelu, ułatwiająca poruszanie się po Stambule. W łazience czekały dodatkowe akcesoria, takie jak płatki kosmetyczne czy szczoteczki do zębów, a same pokoje były przestronne, dobrze przemyślane i zapewniały wysoki komfort pobytu. Niestety, nie obyło się bez mankamentów. Poduszki były niewygodne, co obniżało jakość snu, a czystość pokoi i łazienek pozostawiała sporo do życzenia – w pomieszczeniach pojawiał się wszechobecny kurz, a materace nie sprawiały wrażenia odpowiednio zadbanych. Ręczniki były słabej jakości, pyliły i pozostawiały włókna na ciele. Ceny w hotelowym barze i restauracji okazały się zdecydowanie zbyt wysokie. Okna nie były dźwiękoszczelne, przez co mimo pokoju na wysokim piętrze zdarzało się słyszeć hałas z zewnątrz. Zastrzeżenia budziły również bardzo słabej jakości kosmetyki oraz mało wydajne suszarki do włosów, a brak ogrzewania podłogowego w łazience dodatkowo obniżał komfort korzystania z niej.

Публикация 2026-05-27

Nice hotel, the rooms to the street are a little bit loud. Transfer to Taksim works perfectly and really kind driver. Wellness/Spa is ok.

Публикация 2026-06-28

I would avoid this hotel. We stayed eight nights as a couple in a Superior Room with Balcony, and the experience was far below what a four-star hotel should provide. The room was very small, not bright, had no city view, and the balcony overlooked old houses behind the hotel, so it added almost no value. The bed appeared to be about queen size, not the true large bed we requested. In a later eight-night comparison for the same future dates, Expedia listed the lower Superior Double/Twin Room and the balcony room at the same 431 sq ft, but the balcony room cost CAD $533 more. The hotel’s own website was roughly three times Expedia’s comparable prices. I do not have the exact direct-booking prices for our stay, but the comparison shows how poor the value can be. The linen condition was unacceptable. We repeatedly received old, thin towels with see-through patches. One towel had hair on it, a bathrobe had a large hole under the arm, another robe had damaged loops, and a pillowcase had a hole. The disposable slippers tore the first time they were worn. Decorative cushions and the bed runner were dirty. Housekeeping cleaned the room itself reasonably well, but replacing supplies was extremely inconsistent. Dirty towels were removed without leaving hand towels, a shower mat, or the small sink towels. Nescafé and sugar were replaced only occasionally. On the first night, the tissue box contained one tissue; staff told us to wait until morning for a replacement. The hotel did not provide liquid hand soap, so we bought our own. Only one small complimentary water bottle was provided for the entire stay. The hotel confirmed by WhatsApp that additional water had to be taken from the minibar at €1 per bottle. The minibar was overpriced, including €7 chips, and the tiny refrigerator was packed with minibar products, leaving almost no space for our own drinks or food. The pillows were thin and firm, the mattress felt worn, and we experienced neck and back discomfort. Shower pressure was low, and the temperature and pressure sometimes changed suddenly. The air conditioner cooled properly but was very loud. Our fast chargers worked normally elsewhere in Istanbul but charged devices unusually slowly in this room. Wi-Fi was good, and the room itself was otherwise quiet. The location looks better on a map than it is in reality. Reaching Taksim Square requires a long, very steep uphill walk. There is no continuous safe sidewalk near the entrance, so pedestrians must walk beside moving traffic. Taxis and Uber drivers sometimes struggled with the narrow, steep streets, and trips to Taksim often cost us about 200–300 TL. We requested a bright room, high floor, city view, extra towels, a larger bed, late checkout, newlywed recognition, and a possible upgrade. Apart from being placed on the top floor, none were fulfilled. When we explained that the room was too small, staff offered only a paid upgrade of €200 for the remaining seven nights. They were not obligated to upgrade us for free, but there was little goodwill or effort to improve our stay. The few positives were good Wi-Fi, generally decent basic room cleaning, luggage storage after checkout, and helpful assistance from a front-desk employee who introduced himself as Jack and two spa employees who let me use the changing room before leaving for the airport. The building may look modern, but the service, linen quality, housekeeping consistency, maintenance, and value were extremely poor. In my opinion, the operation did not even feel comparable to a decent two-star hotel. I would not stay here again. Book another hotel closer to Taksim. If you still choose this property, reserve the cheapest refundable room so you are not locked in if the reality does not match the listing.

Публикация 2026-06-28

I would avoid this hotel. We stayed eight nights as a couple in a Superior Room with Balcony, and the experience was far below what a four-star hotel should provide. The room was very small, not bright, had no city view, and the balcony overlooked old houses behind the hotel, so it added almost no value. The bed appeared to be about queen size, not the true large bed we requested. In a later eight-night comparison for the same future dates, Expedia listed the lower Superior Double/Twin Room and the balcony room at the same 431 sq ft, but the balcony room cost CAD $533 more. The hotel’s own website was roughly three times Expedia’s comparable prices. I do not have the exact direct-booking prices for our stay, but the comparison shows how poor the value can be. The linen condition was unacceptable. We repeatedly received old, thin towels with see-through patches. One towel had hair on it, a bathrobe had a large hole under the arm, another robe had damaged loops, and a pillowcase had a hole. The disposable slippers tore the first time they were worn. Decorative cushions and the bed runner were dirty. Housekeeping cleaned the room itself reasonably well, but replacing supplies was extremely inconsistent. Dirty towels were removed without leaving hand towels, a shower mat, or the small sink towels. Nescafé and sugar were replaced only occasionally. On the first night, the tissue box contained one tissue; staff told us to wait until morning for a replacement. The hotel did not provide liquid hand soap, so we bought our own. Only one small complimentary water bottle was provided for the entire stay. The hotel confirmed by WhatsApp that additional water had to be taken from the minibar at €1 per bottle. The minibar was overpriced, including €7 chips, and the tiny refrigerator was packed with minibar products, leaving almost no space for our own drinks or food. The pillows were thin and firm, the mattress felt worn, and we experienced neck and back discomfort. Shower pressure was low, and the temperature and pressure sometimes changed suddenly. The air conditioner cooled properly but was very loud. Our fast chargers worked normally elsewhere in Istanbul but charged devices unusually slowly in this room. Wi-Fi was good, and the room itself was otherwise quiet. The location looks better on a map than it is in reality. Reaching Taksim Square requires a long, very steep uphill walk. There is no continuous safe sidewalk near the entrance, so pedestrians must walk beside moving traffic. Taxis and Uber drivers sometimes struggled with the narrow, steep streets, and trips to Taksim often cost us about 200–300 TL. We requested a bright room, high floor, city view, extra towels, a larger bed, late checkout, newlywed recognition, and a possible upgrade. Apart from being placed on the top floor, none were fulfilled. When we explained that the room was too small, staff offered only a paid upgrade of €200 for the remaining seven nights. They were not obligated to upgrade us for free, but there was little goodwill or effort to improve our stay. The few positives were good Wi-Fi, generally decent basic room cleaning, luggage storage after checkout, and helpful assistance from a front-desk employee who introduced himself as Jack and two spa employees who let me use the changing room before leaving for the airport. The building may look modern, but the service, linen quality, housekeeping consistency, maintenance, and value were extremely poor. In my opinion, the operation did not even feel comparable to a decent two-star hotel. I would not stay here again. Book another hotel closer to Taksim. If you still choose this property, reserve the cheapest refundable room so you are not locked in if the reality does not match the listing.

Публикация 2026-06-19

Hotel ze świetnym spa i pomocną obsługą, choć z niedociągnięciami w czystości i jakości udogodnień. Pobyt w hotelu był komfortowy przede wszystkim dzięki bezpłatnemu centrum spa & fitness, które pozwalało na relaks po intensywnym zwiedzaniu miasta. Śniadania okazały się smaczne, choć niezbyt zróżnicowane, a wyjątkowo miła i pomocna obsługa sprawiała, że przez cały czas czuliśmy się dobrze zaopiekowani. Na plus zasługiwała również karta informacyjna dostępna w języku ojczystym gości oraz dogodna lokalizacja hotelu, ułatwiająca poruszanie się po Stambule. W łazience czekały dodatkowe akcesoria, takie jak płatki kosmetyczne czy szczoteczki do zębów, a same pokoje były przestronne, dobrze przemyślane i zapewniały wysoki komfort pobytu. Niestety, nie obyło się bez mankamentów. Poduszki były niewygodne, co obniżało jakość snu, a czystość pokoi i łazienek pozostawiała sporo do życzenia – w pomieszczeniach pojawiał się wszechobecny kurz, a materace nie sprawiały wrażenia odpowiednio zadbanych. Ręczniki były słabej jakości, pyliły i pozostawiały włókna na ciele. Ceny w hotelowym barze i restauracji okazały się zdecydowanie zbyt wysokie. Okna nie były dźwiękoszczelne, przez co mimo pokoju na wysokim piętrze zdarzało się słyszeć hałas z zewnątrz. Zastrzeżenia budziły również bardzo słabej jakości kosmetyki oraz mało wydajne suszarki do włosów, a brak ogrzewania podłogowego w łazience dodatkowo obniżał komfort korzystania z niej.

Публикация 2026-06-05

Berbat bir daha gitmem. Otel müşterisinden otopark parası alındığını burada gördüm. Havlular eski kâğıt gibi incecik. Hizmet kötü

Публикация 2026-05-24

Clean beds. Perfect shower.

Проживание 2026-05 · Публикация 2026-05-12 · Улучшенный двухместный номер с двуспальной кроватью или 2 односпальными кроватями

К сожалению, в этот раз я не доволен своим пребыванием. Я езжу в этот отель уже 3 года подряд, но качество, к сожалению, ухудшается с каждым годом. Вероятно, это было мое последнее пребывание здесь. Полотенца были в полном комплекте только в первый день. После этого каждый день каких-то полотенец не хватало. Кроме того, раньше вода была бесплатной и стояла рядом с чайником – теперь за нее даже нужно платить. Использованные кофейные чашки также не менялись автоматически на чистые. Только после того, как я пожаловался, их заменили. Сервис шаттла тоже ухудшился: раньше было 3 машины, потом только 2, а теперь всего 1. Кроме того, раньше шаттл был доступен 24 часа в сутки, теперь только до 20:00. Очень жаль, потому что раньше мне здесь очень нравилось. К сожалению, заметно, что обслуживание и качество упали. По этой причине я никому не буду рекомендовать этот отель.

Проживание 2026-04-29 · Публикация 2026-05-31

Morgenmaden var helt forfærdelig. Har aldrig prøvet noget så dårligt. Håndklæderne tynde som papir og generelt bare ikke et fedt område hotellet lå i.

Проживание 2026-02-07 · Публикация 2026-02-15

Öncelikle personelden başlamak istiyorum personel gerçekten çok güler yüzlü davrandı bize iyi karşıladılar odamız da her istediğimizde temizlendi çarşafları havluları vs tertemizdi otelin Taksim'e giden servis hizmeti de mükemmeldi bu fiyata kalabileceğiniz en güzel otellerden biri herşey için teşekkürler

Проживание 2026-01-08 · Публикация 2026-01-13

Unfortunately, our stay was very disappointing, mainly due to the behavior of the staff and the lack of basic hospitality. From the very first day of our arrival, the staff was not welcoming at all. No one offered help, and communication in English was extremely limited. The attitude felt arrogant rather than professional. Despite clearly seeing that we were traveling with a stroller and two large suitcases, no one offered to help or even open the door for us. The situation did not improve during our visit to the spa and swimming pool. The staff there was also unfriendly, did not greet us, and spoke in a rude manner. We were told that wearing a swimming cap was mandatory, but this was communicated very harshly and without any courtesy or explanation. Additionally, the towels in the room were in very poor condition—old, worn out, and looking dirty, which is unacceptable for a hotel of this level. Another important issue was the lack of information provided at check-in. No one informed us on the first day that there was a shuttle service available between Taksim and the hotel, which would have been very helpful, especially while traveling with a baby. Overall, this hotel did not meet basic expectations of hospitality, comfort, or service. A more respectful attitude from the staff, better communication, and improved cleanliness are clearly needed.

Проживание 2026-04-08 · Публикация 2026-04-17

Rooms were nowhere near clean and the staff was rude. There was no safeguards at the pool side which was a big concern. When we did visit the pool area the lights went out and no one had an idea of what was happening. The shuttle was driven dangerously by members of staff when I had my two young children with me. This hotel is definitely not for families and left me disappointed for so many reasons.

Публикация 2026-07-15

Çok yardım severler Çok güler yüzlüler Odalar tertemiz Kahvaltı çok güzeldi bilhassa şehriye çorbası çok hoşuma gitti

Публикация 2026-07-06

This hotel is a 5/5. The rooms are spacious, clean, and well lit. The shower is clean and comfortable. The breakfast is well above average for hotels in Istanbul in this price range. There is a great variety of bread, the egg options vary from day to day, and they also offer fruit, vegetables, juices, coffee, tea, olives, and different kinds of cheese. Truly 5/5. The staff are extremely friendly and helpful. Although the food and drinks in the room’s minibar are quite expensive, all the prices are clearly displayed and labeled. Considering the quality of the service, the price is excellent. Even though I was very satisfied with almost everything, I should mention that the hotel’s location is not its strongest point. It is about a 10-minute walk from Taksim, but the neighborhood is not very pleasant. After the second day, we realized that unless you take a taxi or the hotel’s transfer service, the safest route with the fewest steep hills is via Turan Street.

Публикация 2026-06-19

Hotel ze świetnym spa i pomocną obsługą, choć z niedociągnięciami w czystości i jakości udogodnień. Pobyt w hotelu był komfortowy przede wszystkim dzięki bezpłatnemu centrum spa & fitness, które pozwalało na relaks po intensywnym zwiedzaniu miasta. Śniadania okazały się smaczne, choć niezbyt zróżnicowane, a wyjątkowo miła i pomocna obsługa sprawiała, że przez cały czas czuliśmy się dobrze zaopiekowani. Na plus zasługiwała również karta informacyjna dostępna w języku ojczystym gości oraz dogodna lokalizacja hotelu, ułatwiająca poruszanie się po Stambule. W łazience czekały dodatkowe akcesoria, takie jak płatki kosmetyczne czy szczoteczki do zębów, a same pokoje były przestronne, dobrze przemyślane i zapewniały wysoki komfort pobytu. Niestety, nie obyło się bez mankamentów. Poduszki były niewygodne, co obniżało jakość snu, a czystość pokoi i łazienek pozostawiała sporo do życzenia – w pomieszczeniach pojawiał się wszechobecny kurz, a materace nie sprawiały wrażenia odpowiednio zadbanych. Ręczniki były słabej jakości, pyliły i pozostawiały włókna na ciele. Ceny w hotelowym barze i restauracji okazały się zdecydowanie zbyt wysokie. Okna nie były dźwiękoszczelne, przez co mimo pokoju na wysokim piętrze zdarzało się słyszeć hałas z zewnątrz. Zastrzeżenia budziły również bardzo słabej jakości kosmetyki oraz mało wydajne suszarki do włosów, a brak ogrzewania podłogowego w łazience dodatkowo obniżał komfort korzystania z niej.

Проживание 2026-06-04 · Публикация 2026-06-07

Kahvaltı çok güzeldi başkada söyleyebileceğimiz çok bir şey yok.

Публикация 2026-05-31

الفندق جميل، وموقعه جيد جداً ويوجد توصيل مجاني لتقسيم ويبعد مشي عشر دقايق ولكن يوجد نزلات متعبه، الغرفه واسعه وجميله ولكن الوسايد سيئه جداً والفطور اصنافه قليله وغير متنوع الباقي كل شي جميل والموظفين محترمين انصحكم فيه

Публикация 2026-05-30

كانت إقامتي جميلة في الفندق ‏للأمانة كان نظيف ومرتب ‏لكن العيوب المخدة كانت سيئة غير مريحة ‏وبوفيه الإفطار كان أقل من عادي السبب عدم التنوع ‏ ‏وفي خدمة جميلة تحسب لهم أنهم عندهم خدمة توصيل إلى ميدان تقسيم 🤩

Проживание 2026-04-29 · Публикация 2026-05-31

Morgenmaden var helt forfærdelig. Har aldrig prøvet noget så dårligt. Håndklæderne tynde som papir og generelt bare ikke et fedt område hotellet lå i.

Проживание апрель 202 · Публикация апр. 2026

Отличный отель в Таксиме! Персонал был доброжелательным, и номер был просторным и удобным. Отель расположен очень близко ко многим удобствам и имеет отличный спа/бассейн на подземных этажах. Великолепное гостеприимство. Если есть одна вещь, которую они должны улучшить, это обеспечить больше разнообразия в вариантах завтрака

Проживание февраль 20 · Публикация февр. 2026

Отель был очень чистым, персонал был чрезвычайно добрым и доброжелательным, и завтрак был превосходным. Настоятельно рекомендуется

Публикация 2026-07-10

I stayed at Naz city hotel for 14 nights as I had a surgical procedure and this hotel was included in my package. Hotel staff are very accommodating and friendly. The hotel it self can use an upgrade. I mean if you’re staying for 2 nights it’s perfect, but for extended periods the beds are not very comfortable and carpet is starting to look tired. The hotel doesn’t allow for outside food to be brought in, they do have a restaurant at the hotel which is ridiculously expensive for mediocre food. The breakfast was included but same thing every single morning. There are some food places in the area but not many, one with a definite five star is dan’s grill which is a very short 5 minute walk away. I found out the last day that you can pay 10euro at your arrival to use the shuttle as many times as you’d like. All in all was I wowed but this hotel no, but friendly staff always makes things more enjoyable.

Публикация 2026-07-10

Pretty central, generally good as a jumping Point for exploration of the City. The rooms were good with varying pillow qualities. Wifi has problems connecting to email services and such but other than that its generally fast for a hotell. For a Family of 6 it does have a Small variety of Food but it has good quality for hotell food. Aircon is good, and the Staff is pretty Active and helpful.

Проживание 2026-04 · Публикация 2026-04-23 · Стандартный номер

- Очень жадное место, нельзя приносить еду и напитки извне, еда там в 4 раза дороже, чем в ресторанах в 250 метрах отсюда, которые просто потрясающие. - Обслуживание номеров ужасно раздражает, часто не понимают табличку «Не беспокоить». - То же самое с персоналом ресторана, не понимают, что означает красный свет «Не беспокоить». - Шторы не работали, в очень солнечный день я плохо спал, плюс еще эти надоедливые сотрудники службы обслуживания номеров. - Воду не предоставляют, бутылка воды стоит 3 евро. - Обслуживание номеров не предоставило полотенца, забрали все в последний день, пытаясь заставить меня купить их тоже? Возможно. - Посетители не допускаются (слава богу, мне и не понадобилось 🙏🏻). - Очень дорогой, но скудный завтрак, 20 евро. (я его не заказывал, но посмотрел)

Публикация 2026-06-25

Great experience the only thing is can’t bring food inside but they are vet kind

Проживание 2026-04 · Публикация 2026-04-23 · Стандартный номер

- Очень жадное место, нельзя приносить еду и напитки извне, еда там в 4 раза дороже, чем в ресторанах в 250 метрах отсюда, которые просто потрясающие. - Обслуживание номеров ужасно раздражает, часто не понимают табличку «Не беспокоить». - То же самое с персоналом ресторана, не понимают, что означает красный свет «Не беспокоить». - Шторы не работали, в очень солнечный день я плохо спал, плюс еще эти надоедливые сотрудники службы обслуживания номеров. - Воду не предоставляют, бутылка воды стоит 3 евро. - Обслуживание номеров не предоставило полотенца, забрали все в последний день, пытаясь заставить меня купить их тоже? Возможно. - Посетители не допускаются (слава богу, мне и не понадобилось 🙏🏻). - Очень дорогой, но скудный завтрак, 20 евро. (я его не заказывал, но посмотрел)

Проживание 2026-04-08 · Публикация 2026-04-17

Rooms were nowhere near clean and the staff was rude. There was no safeguards at the pool side which was a big concern. When we did visit the pool area the lights went out and no one had an idea of what was happening. The shuttle was driven dangerously by members of staff when I had my two young children with me. This hotel is definitely not for families and left me disappointed for so many reasons.

Публикация 2026-05-17

Vi havde booket hotellet gennem Agoda til vores familie (2 voksne og 2 børn på 5 og 8 år), hvor bookingbekræftelsen tydeligt viste korrekt antal gæster samt at vi skulle have 2 enkeltsenge og 1 dobbeltseng. Da vi ankom sent om aftenen, fik vi at vide af receptionen, at de kun havde registreret 2 voksne og 1 barn på 12 år. Derfor kunne de kun tilbyde os 1 dobbeltseng og 1 enkeltseng. Derudover krævede de 20 euro ekstra pr. dag, fordi de påstod, at der kun var booket for ét barn – selvom vores bekræftelse viste noget andet. Det endte med en ekstraudgift på 80 euro, hvilket var en virkelig dårlig start på ferien. Det mest skuffende var dog personalets håndtering af situationen. Medarbejderen var hverken forstående eller lyttende, men fremstod arrogant og meget lidt imødekommende. Der blev ikke vist nogen vilje til at finde en ordentlig løsning eller møde os med forståelse. En meget dårlig oplevelse, og vi kommer ikke igen.

Публикация 2026-06-26

WE BOOKED WITH BOOKING.COM A ROOM WITH BALCONY AND THEY CHANGED US INTO A STANDARD ROOM WITHOUT BALCONY AND BLAMED BOOKING.COM. DO NOT BOOK HERE.

Публикация 2026-05-20

I stayed at this hotel for nearly 15 days, and unfortunately my experience was extremely disappointing. I specifically booked a king-size bed, but upon arrival we discovered that the hotel had simply pushed two single beds together instead of providing an actual double bed. The large gap between the mattresses made it very uncomfortable to sleep, and my partner even developed back pain after the trip because of it. When we raised the issue with the staff, we were told that the hotel only provides single beds combined together and does not offer proper double beds. This is something that should be clearly communicated in advance, especially when guests are paying for a king-size room. In addition, we attempted to use the swimming pool on two separate occasions, but the water was unbearably cold. It was impossible to properly use or enjoy the pool at all. For a stay of this length, comfort and basic amenities are extremely important, and sadly this hotel failed to meet even reasonable expectations. I would not recommend this hotel based on my experience.

Публикация 2026-07-28

Nous avons séjourné une semaine au Naz City Hotel Istanbul. L'hôtel est beau, avec une belle piscine située au -3, ainsi qu'un hammam et un sauna très agréables. Le personnel est globalement sympathique, avec une mention spéciale pour l'équipe qui assure les transports entre l'hôtel et la place Taksim. Un clin d'œil particulier à la personne qui a travaillé auparavant à Dubaï et en Arabie Saoudite : son professionnalisme et sa gentillesse ont été particulièrement appréciés. Cependant, plusieurs points nous ont déçus. Tout d'abord, l'emplacement de l'hôtel n'est pas idéal. Il se trouve sur un grand axe très passant, avec beaucoup de circulation et des klaxons à longueur de journée. Le quartier autour de l'hôtel est également peu agréable, avec beaucoup de déchets au sol et un environnement qui ne correspond pas à l'image d'un hôtel de cette catégorie. Concernant le service de transport vers la place Taksim, un règlement remis à notre arrivée en français indiquait que ce service était gratuit jusqu'à 20h, information également mentionnée sur Booking lors de notre réservation. Pourtant, lorsque nous avons souhaité l'utiliser, il nous a été demandé de payer 10 € pour la durée du séjour. Cette demande n'était pas conforme aux informations communiquées au départ. Dommage, car ce service, accessible également par WhatsApp, est très pratique et apprécié par les clients. Autre déception concernant la piscine : le premier soir, lorsque nous avons voulu y accéder, une employée nous a indiqué qu'elle était fermée pour nettoyage. Le lendemain, même réponse. Après discussion avec la réception, nous avons finalement pu en profiter. Nous avons également remarqué que le certificat de contrôle périodique de la piscine affiché sur le mur ne semblait pas avoir été mis à jour par les autorités. Le petit-déjeuner buffet à volonté est proposé à 25 € par adulte, ce qui est un tarif élevé. Les produits disponibles dans la chambre sont également vendus à des prix excessifs (par exemple 5 € un Twix, 4 € un Coca). Une bouteille d'eau était offerte à l'arrivée, mais après l'avoir consommée, elle n'a jamais été remplacée pendant notre séjour. En résumé, un bel hôtel avec de bonnes installations et un personnel agréable, mais plusieurs détails liés à l'emplacement, aux services annoncés et à certains tarifs ne sont pas au niveau attendu pour un établissement de cette catégorie.

Публикация 2026-07-17

Cenk at the reception was 10/10 - polite, helpful and really professional. He is an absolute asset to the hotel, always in a good mood and easy to talk to. Unfortunately, all other receptionists were the exact opposite - especially the woman (Zehra, I believe). From the barely-english speeking men at the reception (except for Cenk) with no facial expression and just gives the vibe that they are 0% interested in helping you, to the asian ladies in the spa (that does not work half the time, either the sauna, steam bath or pool is closed and all lights even went out for 10min when we were in the pool at one point..) that informs you to kindly buy obligatory bathing hats in order to use the ‘free’ pool.. The cleaning was mediocre, when it was even done - for our second day, they did not clean the room, so when we got back that day we had no clean towels or toilet paper/tissues. I went to ‘Zehra’ who was unbothered and told me that I should ask for cleaning every day in the reception, if I wanted it done. After a Long conversation, we agreed that they should clean it every day - without me asking for it (as one would expect).. Overall, a very underwhelming experience, except for Cenk who was absolutely fantastic. - notable is also, that while the transport from the hotel to Taksim Square is very affordable and definetely makes that trip more convenient, you should be prepared to walk Home (downhill, at least) as they stop driving quite early.

Публикация 2026-07-12

Очень понравилось обслуживание, девушка на ресепшене говорила по-русски, нам всё подсказала, куда сходить. Также в отеле можно купить трансфер от отеля до центра Таксима за 10 евро, где ходят трамваи и метро. Трансфер можно использовать сколько угодно раз. Номер небольшой, уютный. В отеле есть бассейн, сауна и хамам. Правда, для бассейна нужно приобретать шапочку на 5 евро. Завтраки одинаковые практически каждый день, но сытные.

Публикация 2026-07-12

Отличный отель. Проживали в нем три дня. Номера очень уютные. Есть очень интересная услуга трансфера до улицы Taksim и обратно, 10€ с номера за все время проживания. Расположение очень хорошее.

Публикация 2026-06-24

Das Hotel macht auf den ersten Blick einen guten Eindruck und die Suite war grundsätzlich schön. Leider wurde der Aufenthalt durch mehrere Punkte getrübt. Die Terrasse unserer Suite war stark mit Vogelkot verschmutzt, einschließlich Liegen und Sitzmöbeln, sodass sie kaum nutzbar war. Zudem wird in den Hausrichtlinien großer Wert auf Privatsphäre gelegt, tatsächlich gibt es auf den Terrassen jedoch praktisch keinen Sichtschutz, sodass Nachbarn direkt auf unsere Terrasse schauen können. Auch die Kommunikation war widersprüchlich: Bei der Anreise wurde uns mitgeteilt, dass der Transfer in die Stadt kostenlos sei, am nächsten Morgen hieß es plötzlich, dieser sei kostenpflichtig. Darüber hinaus empfanden wir die Preise für Wasser, Kaffee und andere Getränke als deutlich überzogen. Im Vergleich zu vielen anderen Hotels in Istanbul, auch in höheren Kategorien, stimmt das Preis-Leistungs-Verhältnis hier leider nicht. Schade, denn das Hotel hätte eigentlich viel Potenzial.

Публикация 2026-06-21

Otel çok temiz ve konforluydu. Personel güler yüzlü ve yardımseverdi. Özellikle Taksim Meydanı'na ücretsiz servis hizmeti çok kullanışlıydı. Genel olarak çok keyifli bir konaklama geçirdik ve oteli tavsiye ederiz.

Публикация 2026-07-20

Personel dahil her şey mükemmeldi. Merkezi konumuyla birlikte özel otoparkını çok beğendik.

Публикация 2026-06-05

Berbat bir daha gitmem. Otel müşterisinden otopark parası alındığını burada gördüm. Havlular eski kâğıt gibi incecik. Hizmet kötü

Проживание 2025-12-20 · Публикация 2025-12-24

Room is nice, the staff can help you park car. There is also a shuttle bus from hotel to Taksim Square

Проживание 2026-06 · Публикация 2026-06-17 · Улучшенный двухместный номер с двуспальной кроватью или 2 односпальными кроватями

Aracımızı valeye verdik ön tarafını çarpmış bize hiç söylemediler müdür ile görüştüğümüzde geri döneceklerini söylediler fakat geri dönüş olmadı

Публикация 2026-07-15

Las habitaciones genial el servicio de limpieza es impecable pero el hotel está en una zona un poco mala por las cuestas te ofrecen un servicio que vale 10€ solo por subir y bajar las cuesta después de que ya el hotel de por sí no es barato,te ofrecen un desayuno que tampoco tiene mucho y te cobran 25€ por día independientemente de lo que hayas comido en mi caso solo tomamos un café y aún así nos cobraron 25€ a cada uno,la piscina no está climatizada pero no está mal lo que es el servicio del spa y el gimnasio,el personal es amable.

Публикация 2026-06-26

Our stay at the Naz City Hotel Taksim was absolutely perfect from start to finish. The service here is top-tier. Every single member of the staff was incredibly professional, welcoming, and genuinely helpful throughout our entire trip. They made us feel right at home and took care of every request with a smile. The hotel itself is modern, beautifully designed, and spotlessly clean. The rooms are incredibly comfortable and well-appointed. We also loved the fantastic wellness and indoor pool area—it is exceptionally well-maintained, peaceful, and the perfect place to unwind after a busy day of exploring.

Публикация 2026-06-21

Very clean hotel and spa was amazing. Best service ever

Публикация 2026-06-07

Отель хороший. Отдых удался. Единственный минус до Таксима идти в горку, но этот минус отель исправляет бесплатным трансфером. Номера чистые, завтраки достойные, бассейн отличный(но не забудьте шапочку для бассейна:) впечатление положительное. спасибо

Публикация 2026-05-20

I stayed at this hotel for nearly 15 days, and unfortunately my experience was extremely disappointing. I specifically booked a king-size bed, but upon arrival we discovered that the hotel had simply pushed two single beds together instead of providing an actual double bed. The large gap between the mattresses made it very uncomfortable to sleep, and my partner even developed back pain after the trip because of it. When we raised the issue with the staff, we were told that the hotel only provides single beds combined together and does not offer proper double beds. This is something that should be clearly communicated in advance, especially when guests are paying for a king-size room. In addition, we attempted to use the swimming pool on two separate occasions, but the water was unbearably cold. It was impossible to properly use or enjoy the pool at all. For a stay of this length, comfort and basic amenities are extremely important, and sadly this hotel failed to meet even reasonable expectations. I would not recommend this hotel based on my experience.

Публикация 2026-07-28

Nous avons séjourné une semaine au Naz City Hotel Istanbul. L'hôtel est beau, avec une belle piscine située au -3, ainsi qu'un hammam et un sauna très agréables. Le personnel est globalement sympathique, avec une mention spéciale pour l'équipe qui assure les transports entre l'hôtel et la place Taksim. Un clin d'œil particulier à la personne qui a travaillé auparavant à Dubaï et en Arabie Saoudite : son professionnalisme et sa gentillesse ont été particulièrement appréciés. Cependant, plusieurs points nous ont déçus. Tout d'abord, l'emplacement de l'hôtel n'est pas idéal. Il se trouve sur un grand axe très passant, avec beaucoup de circulation et des klaxons à longueur de journée. Le quartier autour de l'hôtel est également peu agréable, avec beaucoup de déchets au sol et un environnement qui ne correspond pas à l'image d'un hôtel de cette catégorie. Concernant le service de transport vers la place Taksim, un règlement remis à notre arrivée en français indiquait que ce service était gratuit jusqu'à 20h, information également mentionnée sur Booking lors de notre réservation. Pourtant, lorsque nous avons souhaité l'utiliser, il nous a été demandé de payer 10 € pour la durée du séjour. Cette demande n'était pas conforme aux informations communiquées au départ. Dommage, car ce service, accessible également par WhatsApp, est très pratique et apprécié par les clients. Autre déception concernant la piscine : le premier soir, lorsque nous avons voulu y accéder, une employée nous a indiqué qu'elle était fermée pour nettoyage. Le lendemain, même réponse. Après discussion avec la réception, nous avons finalement pu en profiter. Nous avons également remarqué que le certificat de contrôle périodique de la piscine affiché sur le mur ne semblait pas avoir été mis à jour par les autorités. Le petit-déjeuner buffet à volonté est proposé à 25 € par adulte, ce qui est un tarif élevé. Les produits disponibles dans la chambre sont également vendus à des prix excessifs (par exemple 5 € un Twix, 4 € un Coca). Une bouteille d'eau était offerte à l'arrivée, mais après l'avoir consommée, elle n'a jamais été remplacée pendant notre séjour. En résumé, un bel hôtel avec de bonnes installations et un personnel agréable, mais plusieurs détails liés à l'emplacement, aux services annoncés et à certains tarifs ne sont pas au niveau attendu pour un établissement de cette catégorie.

Публикация 2026-07-10

Pretty central, generally good as a jumping Point for exploration of the City. The rooms were good with varying pillow qualities. Wifi has problems connecting to email services and such but other than that its generally fast for a hotell. For a Family of 6 it does have a Small variety of Food but it has good quality for hotell food. Aircon is good, and the Staff is pretty Active and helpful.

Публикация 2026-06-02

Very nice great service nice onsite gym and pool too

Публикация 2026-05-18

The hotel is very central located and even offers a free shuttle close to taksim square! The room was very specious and clean. The bed was very comfortable and all the staff are really friendly. Had my best sleep here. There are supermarkets nearby and places to eat. The gym is also very good and the spa is amazing!! Would recommend anyone to come here!!

Проживание 2025-10-02 · Публикация 2025-12-08

Het hotel op zich is niet slecht betaalt iets teveel naar mijn mening de gym is wel top voor een hotel en spa gedeelte zag er ook prima uit Personeel is vriendelijk uitgezonderd die diva bij de lobby( haar stoor je ook echt als je haar iets wilt vragen ) locatie is niet in het toeristische gedeelte maar ze hebben een shuttle dienst met heel vriendelijke chauffeurs Meerendeel van de gasten komt voor een haar transplantatie en lopen ook rond met een hoofd vol verband of met wonden(kan er dystopisch

Проживание 2026-02-12 · Публикация 2026-02-19

Desayuno casi igual todos los días ( decepción) Spa (masajes) precios desorbitados que no tenían nada que ver con precios suyos de su web (el doble aproximadamente) El transfer que tienen gratuito, ponen en la web 24/7 y es mentira ,( es de 7 a 23 ) osea cada vez que salíamos a cenar , copa etc .. pagar taxi En general muy enfadado por que cogí ese hotel por esas características. De todas formas ya puse queja y veo que no me han hecho caso Un saludo.

Публикация 2026-07-28

Nous avons séjourné une semaine au Naz City Hotel Istanbul. L'hôtel est beau, avec une belle piscine située au -3, ainsi qu'un hammam et un sauna très agréables. Le personnel est globalement sympathique, avec une mention spéciale pour l'équipe qui assure les transports entre l'hôtel et la place Taksim. Un clin d'œil particulier à la personne qui a travaillé auparavant à Dubaï et en Arabie Saoudite : son professionnalisme et sa gentillesse ont été particulièrement appréciés. Cependant, plusieurs points nous ont déçus. Tout d'abord, l'emplacement de l'hôtel n'est pas idéal. Il se trouve sur un grand axe très passant, avec beaucoup de circulation et des klaxons à longueur de journée. Le quartier autour de l'hôtel est également peu agréable, avec beaucoup de déchets au sol et un environnement qui ne correspond pas à l'image d'un hôtel de cette catégorie. Concernant le service de transport vers la place Taksim, un règlement remis à notre arrivée en français indiquait que ce service était gratuit jusqu'à 20h, information également mentionnée sur Booking lors de notre réservation. Pourtant, lorsque nous avons souhaité l'utiliser, il nous a été demandé de payer 10 € pour la durée du séjour. Cette demande n'était pas conforme aux informations communiquées au départ. Dommage, car ce service, accessible également par WhatsApp, est très pratique et apprécié par les clients. Autre déception concernant la piscine : le premier soir, lorsque nous avons voulu y accéder, une employée nous a indiqué qu'elle était fermée pour nettoyage. Le lendemain, même réponse. Après discussion avec la réception, nous avons finalement pu en profiter. Nous avons également remarqué que le certificat de contrôle périodique de la piscine affiché sur le mur ne semblait pas avoir été mis à jour par les autorités. Le petit-déjeuner buffet à volonté est proposé à 25 € par adulte, ce qui est un tarif élevé. Les produits disponibles dans la chambre sont également vendus à des prix excessifs (par exemple 5 € un Twix, 4 € un Coca). Une bouteille d'eau était offerte à l'arrivée, mais après l'avoir consommée, elle n'a jamais été remplacée pendant notre séjour. En résumé, un bel hôtel avec de bonnes installations et un personnel agréable, mais plusieurs détails liés à l'emplacement, aux services annoncés et à certains tarifs ne sont pas au niveau attendu pour un établissement de cette catégorie.

Публикация 2026-05-22

We arrived earlier than the check in time and the staff was very accommodating. The service has been great overall. The hotel was centric and the neighborhood was safe. I will recommend 100%

Проживание 2026-04-29 · Публикация 2026-05-31

Morgenmaden var helt forfærdelig. Har aldrig prøvet noget så dårligt. Håndklæderne tynde som papir og generelt bare ikke et fedt område hotellet lå i.

Публикация 2026-05-17

Vi havde booket hotellet gennem Agoda til vores familie (2 voksne og 2 børn på 5 og 8 år), hvor bookingbekræftelsen tydeligt viste korrekt antal gæster samt at vi skulle have 2 enkeltsenge og 1 dobbeltseng. Da vi ankom sent om aftenen, fik vi at vide af receptionen, at de kun havde registreret 2 voksne og 1 barn på 12 år. Derfor kunne de kun tilbyde os 1 dobbeltseng og 1 enkeltseng. Derudover krævede de 20 euro ekstra pr. dag, fordi de påstod, at der kun var booket for ét barn – selvom vores bekræftelse viste noget andet. Det endte med en ekstraudgift på 80 euro, hvilket var en virkelig dårlig start på ferien. Det mest skuffende var dog personalets håndtering af situationen. Medarbejderen var hverken forstående eller lyttende, men fremstod arrogant og meget lidt imødekommende. Der blev ikke vist nogen vilje til at finde en ordentlig løsning eller møde os med forståelse. En meget dårlig oplevelse, og vi kommer ikke igen.

Проживание 2026-04-08 · Публикация 2026-04-17

Rooms were nowhere near clean and the staff was rude. There was no safeguards at the pool side which was a big concern. When we did visit the pool area the lights went out and no one had an idea of what was happening. The shuttle was driven dangerously by members of staff when I had my two young children with me. This hotel is definitely not for families and left me disappointed for so many reasons.

Публикация 2026-07-07

Muhteşem bir otel ama türk misafirleride düşünseler iyi olurdu su 1 euro yani

Публикация 2026-06-28

I would avoid this hotel. We stayed eight nights as a couple in a Superior Room with Balcony, and the experience was far below what a four-star hotel should provide. The room was very small, not bright, had no city view, and the balcony overlooked old houses behind the hotel, so it added almost no value. The bed appeared to be about queen size, not the true large bed we requested. In a later eight-night comparison for the same future dates, Expedia listed the lower Superior Double/Twin Room and the balcony room at the same 431 sq ft, but the balcony room cost CAD $533 more. The hotel’s own website was roughly three times Expedia’s comparable prices. I do not have the exact direct-booking prices for our stay, but the comparison shows how poor the value can be. The linen condition was unacceptable. We repeatedly received old, thin towels with see-through patches. One towel had hair on it, a bathrobe had a large hole under the arm, another robe had damaged loops, and a pillowcase had a hole. The disposable slippers tore the first time they were worn. Decorative cushions and the bed runner were dirty. Housekeeping cleaned the room itself reasonably well, but replacing supplies was extremely inconsistent. Dirty towels were removed without leaving hand towels, a shower mat, or the small sink towels. Nescafé and sugar were replaced only occasionally. On the first night, the tissue box contained one tissue; staff told us to wait until morning for a replacement. The hotel did not provide liquid hand soap, so we bought our own. Only one small complimentary water bottle was provided for the entire stay. The hotel confirmed by WhatsApp that additional water had to be taken from the minibar at €1 per bottle. The minibar was overpriced, including €7 chips, and the tiny refrigerator was packed with minibar products, leaving almost no space for our own drinks or food. The pillows were thin and firm, the mattress felt worn, and we experienced neck and back discomfort. Shower pressure was low, and the temperature and pressure sometimes changed suddenly. The air conditioner cooled properly but was very loud. Our fast chargers worked normally elsewhere in Istanbul but charged devices unusually slowly in this room. Wi-Fi was good, and the room itself was otherwise quiet. The location looks better on a map than it is in reality. Reaching Taksim Square requires a long, very steep uphill walk. There is no continuous safe sidewalk near the entrance, so pedestrians must walk beside moving traffic. Taxis and Uber drivers sometimes struggled with the narrow, steep streets, and trips to Taksim often cost us about 200–300 TL. We requested a bright room, high floor, city view, extra towels, a larger bed, late checkout, newlywed recognition, and a possible upgrade. Apart from being placed on the top floor, none were fulfilled. When we explained that the room was too small, staff offered only a paid upgrade of €200 for the remaining seven nights. They were not obligated to upgrade us for free, but there was little goodwill or effort to improve our stay. The few positives were good Wi-Fi, generally decent basic room cleaning, luggage storage after checkout, and helpful assistance from a front-desk employee who introduced himself as Jack and two spa employees who let me use the changing room before leaving for the airport. The building may look modern, but the service, linen quality, housekeeping consistency, maintenance, and value were extremely poor. In my opinion, the operation did not even feel comparable to a decent two-star hotel. I would not stay here again. Book another hotel closer to Taksim. If you still choose this property, reserve the cheapest refundable room so you are not locked in if the reality does not match the listing.

Публикация 2026-06-23

Good convenient stay. Complimentary water in the room is sparse. Good breakfast

Проживание 2026-05 · Публикация 2026-05-12 · Улучшенный двухместный номер с двуспальной кроватью или 2 односпальными кроватями

К сожалению, в этот раз я не доволен своим пребыванием. Я езжу в этот отель уже 3 года подряд, но качество, к сожалению, ухудшается с каждым годом. Вероятно, это было мое последнее пребывание здесь. Полотенца были в полном комплекте только в первый день. После этого каждый день каких-то полотенец не хватало. Кроме того, раньше вода была бесплатной и стояла рядом с чайником – теперь за нее даже нужно платить. Использованные кофейные чашки также не менялись автоматически на чистые. Только после того, как я пожаловался, их заменили. Сервис шаттла тоже ухудшился: раньше было 3 машины, потом только 2, а теперь всего 1. Кроме того, раньше шаттл был доступен 24 часа в сутки, теперь только до 20:00. Очень жаль, потому что раньше мне здесь очень нравилось. К сожалению, заметно, что обслуживание и качество упали. По этой причине я никому не буду рекомендовать этот отель.

Проживание 2026-02-19 · Публикация 2026-03-13

In my experience, Nas Hotel feels more like a clinic motel than a real hotel, mostly serving medical tourists coming for surgery. I stayed there for almost three weeks starting February 11, 2026, and unfortunately the experience was very unpleasant. The biggest issue is lack of privacy. Staff and cleaners often knock once and immediately open the door, and sometimes they barge into the room without even knocking, even when guests are inside or naked, then start making unnecessary excuses. Even when we asked that the room should not be cleaned, staff still entered while we were away. Cleaning is very poor, especially in the bathroom and shower. The carpet in the room is also a mess, dirty and poorly maintained. Breakfast is low quality and seems processed, not fresh. The menu is priced in euros, and if you pay in euros or dollars they still give change only in Turkish lira. They even charge €5 for a simple hair net to use the pool. Room service is disappointing. Guests receive only three small bottles of water on arrival, and they are not replenished during the rest of the stay unless you pay for more. They also take a €100 or $100 minibar deposit without giving a proper receipt. The environment also feels uncomfortable. Seeing almost everyone recovering from surgery makes the place feel more like a clinic than a hotel. The area around the hotel is also terrible. One positive note: a night staff member was very kind and helpful, especially when I needed help while feeling cold

Публикация 2026-06-21

Absolutely the worst hotel I have ever stayed in. I regret booking this hotel and would never recommend it to anyone. The location is terrible, and the staff are rude, unhelpful, and dishonest. I felt like they were constantly trying to charge me for things that were supposed to be included. When I booked the hotel, breakfast was clearly included in my reservation. However, when I arrived, I was told that breakfast was not included. This was completely unacceptable. The hotel also advertised free access to the gym, pool, and sauna. But when I wanted to go swimming, I was told I had to pay extra to buy a swimming hat. If there are extra charges or mandatory items, guests should be informed before booking, not after they arrive. To make matters worse, there were two small bottles of water in the room, which appeared to be complimentary. At checkout, I was unexpectedly charged for them. It felt like the hotel was looking for every possible way to take more money from guests. Overall, this hotel is misleading and extremely disappointing. The customer service is awful, the staff cannot be trusted, and the whole experience was frustrating from start to finish. This was, without a doubt, the worst hotel I have ever stayed in, and I will never return.

Публикация 2026-07-12

Great hotel for the price. Really good location Was able to relax here for a week after my hair transplant with no issues.

Публикация 2026-07-10

I stayed at Naz city hotel for 14 nights as I had a surgical procedure and this hotel was included in my package. Hotel staff are very accommodating and friendly. The hotel it self can use an upgrade. I mean if you’re staying for 2 nights it’s perfect, but for extended periods the beds are not very comfortable and carpet is starting to look tired. The hotel doesn’t allow for outside food to be brought in, they do have a restaurant at the hotel which is ridiculously expensive for mediocre food. The breakfast was included but same thing every single morning. There are some food places in the area but not many, one with a definite five star is dan’s grill which is a very short 5 minute walk away. I found out the last day that you can pay 10euro at your arrival to use the shuttle as many times as you’d like. All in all was I wowed but this hotel no, but friendly staff always makes things more enjoyable.

Публикация 2026-06-13

Приезжали на три дня для операции по пересадке волос. Расположение удобное, до Таксим бесплатный трансфер, но идти 5 минут, а до центра города ходили пешком туда и обратно - в районе часа, но дорога по торговым улочкам старого города - занятно. На такси 600 лир, это без счетчика с центра, завтрак в отеле без излишеств, но голодными не оставались, в отеле спа, три сауны, бассейн, все новое, персонал приветливый. Номер слегка подубит и маленький, а в остальном без претензий.

Проживание февраль 20 · Публикация февр. 2026

Я останавливался здесь как часть пакета пересадки волос, отель действительно отличный, чистые просторные номера со всем необходимым, доброжелательный услужливый персонал, отличная еда, подаваемая в ресторане, и хорошее расположение для транспортировки в клинику. Настоятельно рекомендую, и использовал бы снова, если бы в области.