Pera Palace Hotel

Публикация 2026-07-28

Bir etkinlik için gittiğim güzel otel . Tarihi dokusu, geçmişi ve ikonik yapısıyla İstanbul'un en güzel otellerinden biri. Otele adım attığınız andan itibaren 19. yüzyıla geri dönmüş gibi hissettiren lüks ve nostaljik bir atmosfer karşılıyor . Mustafa Kemal Atatürk'ün kaldığı 101 numaralı müze oda, Agatha Christie'nin "Doğu Ekspresinde Cinayet" romanını yazdığı söylenen oda ve Türkiye'nin ilk elektrikli asansörü gibi detaylar oteli sanki yaşayan bir müze gibi hissettiriyor Atatürk'ün odasının belirli saatlerde ziyaret edilebilmesi ve binanın her köşesindeki tarihi detayların titizlikle korunmuş olması müthiş. Genel olarak personelin profesyonel ve güleryüzlü Pera Palace Hotel bünyesindeki geleneksel beş çayı etkinlikleri, sunulan tatlılar çok güzel . Kahvaltısının kalitesi çok başarılı Konum: olarak İstiklal Caddesi'ne, restoranlara ve tarihi cazibe merkezlerine yürüyüş mesafesinde. Tarihi yapının mimari sınırlandırmalarından dolayı spa, sauna ve kapalı havuz alanının oldukça küçük ve sınırlı . Oteldeki pirinç kakma, sedef işleme ve seçkin ahşap eşyalar harika. Özellikle koyu renkli ahşaplar üzerine yapılan ince pirinç kakma işçilikler, dolap kapaklarında, konsollarda ve yazı masalarında harika görünüyor. Atatürk’ün odasındaki ahşap gardırop, şifonyer ve çalışma masası, pirinç kulp ve kakma detaylarıyla dönemin asaletinii ve el işçiliğini en iyi gösteren parçalar Agatha Christie Odası (411 Numaralı Oda): Ünlü yazarın kaldığı odadaki dönem mobilyaları, özellikle pirinç detaylı antika yazı masası ve ahşap işçiliğiyle otelin en ikonik köşelerinden biri. İkonik Asansör ve Pirinç Aksamlar: Türkiye'nin ilk elektrikli asansörü olan o meşhur kafesli asansörün kendisi de muazzam bir ahşap ve pirinç işçiliği barındırıyor . Ahşap kabinin üzerindeki döküm ve kakma pirinç detaylar muhteşem

Публикация 2026-07-13

Binanin mimarı Alexandre Vallaury. Art Nouveau, Neo-Klasik ve Oryantalist mimari tarzları bir arada kullandığı Pera Palas, 19. yüzyıl sonu İstanbul mimarisinin tipik bir örneğidir. İstanbul’un ilk elektrikli asansörü de Pera Palas otelinde yapılmıştır.

Публикация 2026-07-04

My wife and I chose Pera Palace Hotel to celebrate our wedding anniversary and we were joined by a few close friends for this special occasion. From the moment we arrived until the time we checked out, the entire experience was truly unforgettable. First of all, I would like to sincerely thank Mr. Cihat for all the support he provided in arranging our stay. I was genuinely disappointed that we didn't have the opportunity to meet in person, but I hope our paths cross in the future. I would also like to extend my heartfelt thanks to the entire Operations team, especially the Front Office staff. Selim welcomed us with exceptional warmth and professionalism. He not only handled our check-in seamlessly but also took the time to give us a tour of this magnificent historic hotel, sharing fascinating details about its rich heritage. His knowledge, genuine hospitality and friendly personality made us feel truly valued as guests. While Selim was taking care of us, Hande and the rest of the Front Office team ensured everything else ran smoothly. It was wonderful to witness such strong teamwork and dedication. Every member of the team contributed to making our stay feel effortless. When we arrived by car, the team immediately welcomed us, assisted with our luggage and quickly arranged for everything to be delivered to our rooms. Their efficiency and attention to detail set the tone for a fantastic stay. Even check out process was excellent with a proactive touch.. Before settling in, we enjoyed cocktails on the hotel's beautiful terrace. Even on a warm summer day, the gentle breeze made it an incredibly relaxing place to spend time. My personal favorite was the "Pera Palace 1892" cocktail—an absolute must-try. One of the most charming aspects of the hotel is its beautifully preserved historic elevator which is still in operation. Guests can also use the modern elevators, but experiencing the original one is something truly special. Every floor has its own unique atmosphere and even the stair landings seem to tell a story. Walking through the hotel feels like stepping into history. From Atatürk's room to the rooms dedicated to İnönü, Bayar and Emperor Franz Joseph, every space reflects timeless elegance. And of course, Agatha Christie's famous room continues to preserve the mystery that has fascinated visitors for decades. One small detail that I particularly loved was the decorative crows perched on the piano in the Hitchcock-themed room. Breakfast is served one level below the lobby in a charming dining room. The buffet offered an excellent variety of fresh and delicious options and the restaurant staff were attentive, welcoming, and always ready to help. I would also like to thank Mr. Evren & Selim for the thoughtful surprises prepared in our rooms. These small gestures made our anniversary even more memorable and showed how much they genuinely care about their guests. Overall, I truly hope this was only the beginning of what will become a tradition of visiting Pera Palace regularly. It is remarkable that, while remaining in the heart of Istanbul, the hotel makes you feel as though you've escaped to another city for a relaxing holiday. Thank you to everyone at Pera Palace for making our anniversary so special. We are already looking forward to our next visit.

Публикация 2026-07-21

Wir haben 3 Nächte in einem Room Type: Deluxe Golden Horn Side Twin Room, Zimmer Nummer 403 verbracht. Die Zimmergrösse an sich war gut, aber der Kleiderschrank minimal. Die Aussicht auf das Goldene Horn war ein Genuss. Wir haben keine Bars oder Restaurants des Hotels getestet, weil es rundum eine Menge an Lokalen gibt. Vor Jahren hatte ich mal den Afternoon Tea probiert. In 5 Gehminuten von Istiklal und 10 Minuten von Galata Turm gelegen.

Проживание апрель 202 · Публикация Дата отзыв · Двухместный номер Делюкс с 2 отдельными кроватями и видом на бухту Золотой Рог

Wow! What a wonderfully historic place to stay in Istanbul. Where so many famous people stayed who arrived in the old city by Orient Express. This hotel is classy in the extreme. Our room had a small balcony overlooking the Golden Horn with spectacular evening views of the city all lit up. The library, the bar, the drawing room and the dining room - all beautifully and tastefully decorated and presented. It was a pleasure to stay here, with the attentive staff, and superb breakfast. Only five minutes walk from the metro, with buses stopping two minutes from the hotel, getting to the old city is very easy. Only one gripe! The wifi reception in our room was quite poor. We were on the 6th floor so I don't know if its the same in all rooms but it does need to be sorted out I would say, as excellent wifi is pretty much expected today.

Проживание март 2026 · Публикация Дата отзыв · Двухместный номер Делюкс с 2 отдельными кроватями и видом на район Пера

Всё! Потрясающий исторический отель. Один недостаток - из него не хотелось выходить)) Хотя расположение было отличным, несколько шагов, и ты уже на улице Истикляль. Еще пару минут, и вот уже Галатская башня. Такого не было

Проживание 2026-02 · Публикация 2026-02-25 · Делюкс номер с видом на сторону Pera и кроватью King Size для некурящих

Прекрасный отель в стиле роскоши прошлого века. Одно только осознание того, что здесь долгое время останавливались Хемингуэй, Агата Кристи, Хичкок и основатель Турецкой Республики Ататюрк, а также такие знаменитости, как Грета Гарбо, придает пребыванию в нем особое очарование. Лобби очень винтажное, а расположение отеля просто превосходное: до улицы Истикляль две минуты пешком, рядом с самой высокой точкой Стамбула, а вокруг множество мест, где можно поесть и выпить. Обслуживание в отеле также на высоте.

Проживание 2026-05-25 · Публикация 2026-05-30

If you're traveling to Istanbul, this is the place to stay. Period. Excellent location, walkable and plenty of taxis/ubers. Extremely intelligent and helpful staff. A hotel with a history - in some areas a museum. Definitely come for drinks or tea here if you're not staying but really, this is where you should stay.

Публикация 2026-07-21

Wir haben 3 Nächte in einem Room Type: Deluxe Golden Horn Side Twin Room, Zimmer Nummer 403 verbracht. Die Zimmergrösse an sich war gut, aber der Kleiderschrank minimal. Die Aussicht auf das Goldene Horn war ein Genuss. Wir haben keine Bars oder Restaurants des Hotels getestet, weil es rundum eine Menge an Lokalen gibt. Vor Jahren hatte ich mal den Afternoon Tea probiert. In 5 Gehminuten von Istiklal und 10 Minuten von Galata Turm gelegen.

Публикация 2026-05-19

Our stay at Pera Palace Hotel was overall very memorable, with several truly outstanding aspects that deserve recognition. First, the service throughout most of the hotel was excellent. We especially appreciated the great service at Agatha Restaurant, and Esma from Guest Relations was incredibly attentive and helpful during our stay. We also experienced an issue with the air conditioning one night — the room temperature was stuck at 27°C — but the night manager handled the situation promptly and professionally, which we greatly appreciated. We stayed in Room 404 on the fourth floor, facing the Golden Horn, and it was absolutely beautiful. The room was spacious, the balcony was a wonderful feature, and the view was genuinely stunning. Waking up to that scenery was one of the highlights of our time in Istanbul. Visiting Attaturk’s room 101 was wonderful. Unfortunately, our checkout experience left us feeling uneasy and somewhat disappointed. At around 5 AM during checkout, the porter at the front desk asked whether we had arranged transportation to the airport. I mentioned that I planned to book an Uber, as I had used Uber throughout my trip specifically to avoid potential taxi scams that Istanbul is known for. However, the porter strongly encouraged us to take a regular local taxi from the nearby taxi stand instead, assuring us that it was “exactly like Uber.” His insistence felt a little unusual, but because we were running late for our flight, I reluctantly agreed — which, in hindsight, was a mistake. When we arrived at Istanbul Airport, the meter showed a fare of approximately 1800 Turkish lira. I understood there could be a small additional charge for paying by card, which would have been perfectly reasonable. However, we ultimately ended up being charged 2600 TL — roughly 800 TL more than expected. Due to the language barrier and the urgency of catching our flight, we did not argue at the time. What made the situation particularly uncomfortable was how the entire experience unfolded — from being discouraged from using Uber, to being directed toward a regular taxi, to the unexplained overcharge at the end. I would like to reiterate that it is not the amount we paid, but the principle of it. We trusted the porter—the hotel’s representative, and while I do not want to generalize about the hotel staff, this specific interaction felt dishonest and left a negative impression after an otherwise excellent stay. I want to emphasize that the vast majority of the staff at Pera Palace were honest, professional, and genuinely caring. However, I hope hotel management looks into situations like this carefully. Even if it involves only a few individuals, experiences like these can unfortunately affect the reputation of such a historic and respected hotel. Despite this issue, we still left with many wonderful memories of our stay, particularly because of the excellent service from the guest relations team, the night manager, and the unforgettable room and views.

Проживание 2026-05-25 · Публикация 2026-05-31

The hotel building itself is beautiful as is the internal communal areas like the lounge, which hosts afternoon tea, and staircases to access the rooms. The electric lift is wonderful, very historic and still in full working order as we gratefully experienced. The staff were all pleasant yet slightly robotic in their approach to interaction. Our room was perfectly adequate (wouldn’t want to relax for extended periods in it) and had great views of the city and Bosphorus from the balcony so long as you overlooked the loud, busy road beneath. The high ceiling in the room really helped offset the overall square footage of the room to give it a more spacious feeling. The hotel is in a good location with many tourist sites in walking distance. Plenty of cafes, bars and restaurants in the immediate vicinity. Apart from slight wear and tear and dated fixtures like the rugs in corridors, breakfast was a letdown. Given we had just had an exceptional breakfast in a true five star hotel in Istanbul the day before, the bar was high but unfortunately couldn’t nearly be matched. There was a large enough breakfast buffet spread but it didn’t feel or taste high quality. The fact only eggs could be ordered off an invisible menu was very disappointing and having to make a specialty coffee yourself from a machine is not 5 star. We did not go for breakfast the second morning and headed out the hotel for it. Overall, the Pera Palace must not rest on its history alone to satisfy customers.

Проживание апрель 202 · Публикация май 2026 г

Мы остались на одну ночь и уехали без сил. Наш номер “Deluxe Pera Side” находился прямо над 6-полосной дорогой. Окна отличные, так что это не было особенно шумно, но все равно кажется, что оставаться над шоссе, а не в историческом отеле. Все подушки были синтетическими, и, несмотря на неоднократные просьбы, подушки из перьев так и не были доставлены — даже когда были привезены и описаны в таком виде замены (метки говорили об обратном) . Служба была непоследовательной. Простой запрос о направлениях внутри отеля превратился в путаницу и удивительно пренебрежительный ответ, когда мы спросили снова. Ориентировка консьержа вокруг перекрытия улиц 1 мая была благой - задуманной, но, как ни странно, непропорциональной (предполагая отправление в 6 утра пешком (! ) на рейс в 5 вечера) , что не внушало доверия. Wi-Fi был фактически непригоден для использования, несмотря на сильный сигнал и неоднократные попытки на нескольких устройствах. По отдельности это небольшие вопросы — вместе они складываются. В этот ценовой момент мы ожидали более отшлифованных впечатлений.

Проживание март 2026 · Публикация Дата отзыв · Двухместный номер Делюкс с 2 отдельными кроватями и видом на район Пера

Atmosfera elegantissima e stile dell'hotel. Ristorante davvero elegante e con ottimo cibo. Servizi della spa e personale della spa eccellenti. Attenzione al rumore delle camere sulla strada, possono disturbare molto il riposo notturno

Публикация 2026-07-23

التجربة جداً ممتازة وخدمة الاستقبال وعمال تنظيف الغرف جداً ممتازين أنا استمتعت بالإقامة فيه وإذا عدة إلى اسطنبول لن أقيم إلا في هذا الفندق

Проживание 2026-06-14 · Публикация 2026-06-18

Staff, clean room, everything the best

Проживание 2026-05-15 · Публикация 2026-05-17

Oda temizdi, çalışanlar çok nazik ve yardımcıydı, kahvaltı tazeydi. Çok memnun kaldık 💖

Публикация 2026-04-24

Отель өте тамаша, өте қатты ұнады, әр күн тазартады, персоналдары өте сипайы, таңғы аста өте дәмді, тағамның әр түрлісі бар, жоғарғы 6 шы қабатта теңізге қараған әдемі рестораны бар сол жерде теңізге қарап күнде таңғы ас іштік, орталық базарғада жақын, трамвай тұрағыда жақын, қайтадан тағы келеміз , бөлмелерде тап-таза 5 деген баға қойамын 👍👍👍👍

Проживание 2026-03-27 · Публикация 2026-03-31

İnsan kendini rüyada gibi hissediyor, çalışanların Nezaketi , yardımseverliği, odaların temizliği ve otelin büyülü havası çok etkileyiciydi. Tekrardan görüşmek üzere

Проживание 2026-02 · Публикация 2026-02-10 · Делюкс номер с видом на сторону Pera и кроватью King Size для некурящих

Наконец-то я остановился в отеле Pera Palace, и мне показалось, что я прикоснулся к былой роскоши. Как постоялец, я имел честь прокатиться на первом лифте Турции в сопровождении персонала. Оснащение номера не самое современное, но все хорошо поддерживается и очень чисто. Также хочу выразить благодарность сотруднику стойки регистрации, господину Текину, за его опыт и деликатность. Госпожа Эсма молода и полна энтузиазма, а госпожа Дерья очень вежлива. Спасибо всем, кто сделал мое пребывание таким приятным. Надеюсь снова посетить вас.

Публикация 2026-06-30

A gorgeous old hotel that has definitely seen better days. The ac in our room didn’t go past 25. The room service would make the beds without tucking sheets in so the skirts were flapping about, and they would leave dirty coffee cups. There was a water limit for the rooms. The TVs only play Turkish news. And generally every time. I spoke with someone working at the hotel they made me feel like I was asking them for some huge favor for something like wanting help making a restaurant reservation in Turkish.

Проживание март 2026 · Публикация Дата отзыв · Номер Делюкс с кроватью размера «king-size» и видом на район Пера

The balcony was full of dust and had not been cleaned for a while.

Публикация 2026-07-04

My wife and I chose Pera Palace Hotel to celebrate our wedding anniversary and we were joined by a few close friends for this special occasion. From the moment we arrived until the time we checked out, the entire experience was truly unforgettable. First of all, I would like to sincerely thank Mr. Cihat for all the support he provided in arranging our stay. I was genuinely disappointed that we didn't have the opportunity to meet in person, but I hope our paths cross in the future. I would also like to extend my heartfelt thanks to the entire Operations team, especially the Front Office staff. Selim welcomed us with exceptional warmth and professionalism. He not only handled our check-in seamlessly but also took the time to give us a tour of this magnificent historic hotel, sharing fascinating details about its rich heritage. His knowledge, genuine hospitality and friendly personality made us feel truly valued as guests. While Selim was taking care of us, Hande and the rest of the Front Office team ensured everything else ran smoothly. It was wonderful to witness such strong teamwork and dedication. Every member of the team contributed to making our stay feel effortless. When we arrived by car, the team immediately welcomed us, assisted with our luggage and quickly arranged for everything to be delivered to our rooms. Their efficiency and attention to detail set the tone for a fantastic stay. Even check out process was excellent with a proactive touch.. Before settling in, we enjoyed cocktails on the hotel's beautiful terrace. Even on a warm summer day, the gentle breeze made it an incredibly relaxing place to spend time. My personal favorite was the "Pera Palace 1892" cocktail—an absolute must-try. One of the most charming aspects of the hotel is its beautifully preserved historic elevator which is still in operation. Guests can also use the modern elevators, but experiencing the original one is something truly special. Every floor has its own unique atmosphere and even the stair landings seem to tell a story. Walking through the hotel feels like stepping into history. From Atatürk's room to the rooms dedicated to İnönü, Bayar and Emperor Franz Joseph, every space reflects timeless elegance. And of course, Agatha Christie's famous room continues to preserve the mystery that has fascinated visitors for decades. One small detail that I particularly loved was the decorative crows perched on the piano in the Hitchcock-themed room. Breakfast is served one level below the lobby in a charming dining room. The buffet offered an excellent variety of fresh and delicious options and the restaurant staff were attentive, welcoming, and always ready to help. I would also like to thank Mr. Evren & Selim for the thoughtful surprises prepared in our rooms. These small gestures made our anniversary even more memorable and showed how much they genuinely care about their guests. Overall, I truly hope this was only the beginning of what will become a tradition of visiting Pera Palace regularly. It is remarkable that, while remaining in the heart of Istanbul, the hotel makes you feel as though you've escaped to another city for a relaxing holiday. Thank you to everyone at Pera Palace for making our anniversary so special. We are already looking forward to our next visit.

Публикация 2026-06-28

When you enter this historic hotel you truly feel like entering a palace. It was a privilege and joy to stay there. The fanciful interior, the more than 135 years old elevator, the delicious breakfast including 4 varieties of olives and local treats - they all made for a wonderful stay. But what stood out to me was the kindness and attentiveness of the staff. I’ve stayed in many 4 to 5 star hotels for work but the staff here are top notch in comparison. They always do their best. You never wait long for anything. They carry your luggage to your room without question. They offer water while you wait for your taxi on a hot day. They smile and welcome every guest. Akin especially was super kind and made the time really special - big shout out to him! The standard rooms our group booked were clean, well designed and with all the necessities you’d need. The view from the little balcony was something nice to wake up to too. The location was also ideal for us - lots of cute cafes nearby. Walking to the Bosporus takes 15 min or less. Bars and clubs also nearby if that’s your thing - but without noise or commotion. Unfortunately I didn’t have time to try the spa - that’s for next time.

Проживание 2026-06-04 · Публикация 2026-06-13

Çalışanlar çok kibar, oda büyük, temiz ve ferah. Balkonun manzarası muazzam, konum İstanbul’un kalbinde. Kahvaltının iyileştirilmesi gerekiyor. Hamur işleri bayat, soğuk ve özensiz.

Проживание 2026-05-25 · Публикация 2026-05-31

The hotel building itself is beautiful as is the internal communal areas like the lounge, which hosts afternoon tea, and staircases to access the rooms. The electric lift is wonderful, very historic and still in full working order as we gratefully experienced. The staff were all pleasant yet slightly robotic in their approach to interaction. Our room was perfectly adequate (wouldn’t want to relax for extended periods in it) and had great views of the city and Bosphorus from the balcony so long as you overlooked the loud, busy road beneath. The high ceiling in the room really helped offset the overall square footage of the room to give it a more spacious feeling. The hotel is in a good location with many tourist sites in walking distance. Plenty of cafes, bars and restaurants in the immediate vicinity. Apart from slight wear and tear and dated fixtures like the rugs in corridors, breakfast was a letdown. Given we had just had an exceptional breakfast in a true five star hotel in Istanbul the day before, the bar was high but unfortunately couldn’t nearly be matched. There was a large enough breakfast buffet spread but it didn’t feel or taste high quality. The fact only eggs could be ordered off an invisible menu was very disappointing and having to make a specialty coffee yourself from a machine is not 5 star. We did not go for breakfast the second morning and headed out the hotel for it. Overall, the Pera Palace must not rest on its history alone to satisfy customers.

Проживание 2026-05-19 · Публикация 2026-05-27

Hôtel magnifique chargé d'histoire avec des équipements du confort moderne. Chambre spacieuse. Très bon petit déjeuner buffet. Salon de thé superbe. Proche de la rue piétonne Istiklal Caddesi.

Проживание 2026-03-18 · Публикация 2026-03-21

A Truly Unforgettable Experience at Pera Palas Hotel, Istanbul My stay at Pera Palas Hotel was one of the most relaxing and exquisite experiences I’ve had. The hotel blends beauty, history, and the finest Turkish hospitality. Every detail is thoughtfully considered. Our three days were made even more special by the wonderful staff. From Esma Hanım, who showed us Atatürk's room, Agatha Christie’s room, and the famous lift from 1892, to Erdal, Ergun, and Enes at reception, the service was impeccable. Bellboys Kemal and Baran made sure we were comfortable, and the staff remembered our tea and coffee preferences, which was a lovely touch. The breakfast was exceptional, with so much to choose from that we couldn’t sample everything. The olives were especially delicious! Sergen, Gamze, Doğuhan, and Hanife made our mornings even more delightful. The bar and tea room offered a magnificent yet comfortable atmosphere, ideal for relaxation after a busy day. At the spa, Tarık Bey and the team at the Hamam gave us an unforgettable experience. My husband and I felt completely rejuvenated afterwards. The hotel’s location is also fantastic—perfect for exploring Istanbul. All in all, our stay was flawless, and we can't wait to return.

Проживание 2026-04-15 · Публикация 2026-04-19

Great location, efficient staff, more bandwidth could be cool and an additional elevator could help

Публикация 2026-04-14

Comfy room and bed. Very quiet yet well located. The WiFi wasn’t the best but when it was working, it was fine. Nice, helpful service.

Проживание апрель 202 · Публикация май 2026 г

Мы остались на одну ночь и уехали без сил. Наш номер “Deluxe Pera Side” находился прямо над 6-полосной дорогой. Окна отличные, так что это не было особенно шумно, но все равно кажется, что оставаться над шоссе, а не в историческом отеле. Все подушки были синтетическими, и, несмотря на неоднократные просьбы, подушки из перьев так и не были доставлены — даже когда были привезены и описаны в таком виде замены (метки говорили об обратном) . Служба была непоследовательной. Простой запрос о направлениях внутри отеля превратился в путаницу и удивительно пренебрежительный ответ, когда мы спросили снова. Ориентировка консьержа вокруг перекрытия улиц 1 мая была благой - задуманной, но, как ни странно, непропорциональной (предполагая отправление в 6 утра пешком (! ) на рейс в 5 вечера) , что не внушало доверия. Wi-Fi был фактически непригоден для использования, несмотря на сильный сигнал и неоднократные попытки на нескольких устройствах. По отдельности это небольшие вопросы — вместе они складываются. В этот ценовой момент мы ожидали более отшлифованных впечатлений.

Проживание апрель 202 · Публикация Дата отзыв · Двухместный номер Делюкс с 2 отдельными кроватями и видом на бухту Золотой Рог

Wow! What a wonderfully historic place to stay in Istanbul. Where so many famous people stayed who arrived in the old city by Orient Express. This hotel is classy in the extreme. Our room had a small balcony overlooking the Golden Horn with spectacular evening views of the city all lit up. The library, the bar, the drawing room and the dining room - all beautifully and tastefully decorated and presented. It was a pleasure to stay here, with the attentive staff, and superb breakfast. Only five minutes walk from the metro, with buses stopping two minutes from the hotel, getting to the old city is very easy. Only one gripe! The wifi reception in our room was quite poor. We were on the 6th floor so I don't know if its the same in all rooms but it does need to be sorted out I would say, as excellent wifi is pretty much expected today.

Проживание апрель 202 · Публикация Дата отзыв · Номер Делюкс с кроватью размера «king-size» и видом на район Пера

As usual, amazing service, ambiance (it's my 5th stay). Rooms are really nice and comfortable. The service is great, from reception, bar, room service, valet. A minus is the quality of the internet. I wouldn't say it is a big issue because I was mostly out, but in the mornings, for planing my day, I had to rely mostly on my mobile data.

Проживание март 2026 · Публикация Дата отзыв · Угловой номер "Грета Гарбо"

Breakfast was excellent and all the staff were very good The memory foam mattress made us too hot and the wifi was very bad, it kept dropping out so I had to log back in many times a day

Проживание март 2026 · Публикация Дата отзыв · Номер Делюкс с кроватью размера «king-size» и видом на бухту Золотой Рог

Loved the history. Glad I got a room with a view. Really bad WiFi.

Проживание март 2026 · Публикация Дата отзыв · Двухместный номер Делюкс с 2 отдельными кроватями и видом на район Пера

Uns hat die Freundlichkeit des Personals, die Geschichte des Hauses und die Lage des Hotels gut gefallen. Der Spirit des Hauses ist besonders! Würde es weiter empfehlen. Wir haben uns sehr wohl gefühlt. In den oberen Etagen könnte der Internet Empfang besser sein.

Публикация 2026-07-04

My wife and I chose Pera Palace Hotel to celebrate our wedding anniversary and we were joined by a few close friends for this special occasion. From the moment we arrived until the time we checked out, the entire experience was truly unforgettable. First of all, I would like to sincerely thank Mr. Cihat for all the support he provided in arranging our stay. I was genuinely disappointed that we didn't have the opportunity to meet in person, but I hope our paths cross in the future. I would also like to extend my heartfelt thanks to the entire Operations team, especially the Front Office staff. Selim welcomed us with exceptional warmth and professionalism. He not only handled our check-in seamlessly but also took the time to give us a tour of this magnificent historic hotel, sharing fascinating details about its rich heritage. His knowledge, genuine hospitality and friendly personality made us feel truly valued as guests. While Selim was taking care of us, Hande and the rest of the Front Office team ensured everything else ran smoothly. It was wonderful to witness such strong teamwork and dedication. Every member of the team contributed to making our stay feel effortless. When we arrived by car, the team immediately welcomed us, assisted with our luggage and quickly arranged for everything to be delivered to our rooms. Their efficiency and attention to detail set the tone for a fantastic stay. Even check out process was excellent with a proactive touch.. Before settling in, we enjoyed cocktails on the hotel's beautiful terrace. Even on a warm summer day, the gentle breeze made it an incredibly relaxing place to spend time. My personal favorite was the "Pera Palace 1892" cocktail—an absolute must-try. One of the most charming aspects of the hotel is its beautifully preserved historic elevator which is still in operation. Guests can also use the modern elevators, but experiencing the original one is something truly special. Every floor has its own unique atmosphere and even the stair landings seem to tell a story. Walking through the hotel feels like stepping into history. From Atatürk's room to the rooms dedicated to İnönü, Bayar and Emperor Franz Joseph, every space reflects timeless elegance. And of course, Agatha Christie's famous room continues to preserve the mystery that has fascinated visitors for decades. One small detail that I particularly loved was the decorative crows perched on the piano in the Hitchcock-themed room. Breakfast is served one level below the lobby in a charming dining room. The buffet offered an excellent variety of fresh and delicious options and the restaurant staff were attentive, welcoming, and always ready to help. I would also like to thank Mr. Evren & Selim for the thoughtful surprises prepared in our rooms. These small gestures made our anniversary even more memorable and showed how much they genuinely care about their guests. Overall, I truly hope this was only the beginning of what will become a tradition of visiting Pera Palace regularly. It is remarkable that, while remaining in the heart of Istanbul, the hotel makes you feel as though you've escaped to another city for a relaxing holiday. Thank you to everyone at Pera Palace for making our anniversary so special. We are already looking forward to our next visit.

Публикация 2026-06-28

When you enter this historic hotel you truly feel like entering a palace. It was a privilege and joy to stay there. The fanciful interior, the more than 135 years old elevator, the delicious breakfast including 4 varieties of olives and local treats - they all made for a wonderful stay. But what stood out to me was the kindness and attentiveness of the staff. I’ve stayed in many 4 to 5 star hotels for work but the staff here are top notch in comparison. They always do their best. You never wait long for anything. They carry your luggage to your room without question. They offer water while you wait for your taxi on a hot day. They smile and welcome every guest. Akin especially was super kind and made the time really special - big shout out to him! The standard rooms our group booked were clean, well designed and with all the necessities you’d need. The view from the little balcony was something nice to wake up to too. The location was also ideal for us - lots of cute cafes nearby. Walking to the Bosporus takes 15 min or less. Bars and clubs also nearby if that’s your thing - but without noise or commotion. Unfortunately I didn’t have time to try the spa - that’s for next time.

Публикация 2026-06-02

A truly unforgettable stay at Pera Palace — 10/10 experience We had the most wonderful and memorable stay at Pera Palace Hotel. From the moment we arrived, everything felt elegant, personal, and beautifully handled. The hotel itself is absolutely stunning, full of history, charm, and old-world luxury, but what made our stay truly exceptional was the warmth and attentiveness of the team. I had requested a special room arrangement, including a bouquet, and the hotel honoured it perfectly. It made the arrival feel incredibly special and thoughtful. We were also given a personal tour of the historic museum areas of the hotel, including the Atatürk Room, which was such a unique and meaningful experience. It added so much depth to our stay and made us appreciate the heritage of Pera Palace even more. A special thank you to Esma, Baran, Enes and Arda, who assisted us throughout our stay with such kindness, professionalism, and genuine care. Whether it was the guest relations support, service, porter assistance, or management attention, every interaction felt warm, thoughtful, and polished. The entire experience was beyond our expectations. Pera Palace is not just a hotel; it is a living piece of Istanbul’s history, and staying here felt truly special. We thoroughly enjoyed every moment and would love to return again. Highly recommended for anyone visiting Istanbul, especially if you are looking for a luxurious, romantic, historic, and deeply memorable stay. 10/10 — a perfect 5-star experience.

Публикация 2026-05-19

Our stay at Pera Palace Hotel was overall very memorable, with several truly outstanding aspects that deserve recognition. First, the service throughout most of the hotel was excellent. We especially appreciated the great service at Agatha Restaurant, and Esma from Guest Relations was incredibly attentive and helpful during our stay. We also experienced an issue with the air conditioning one night — the room temperature was stuck at 27°C — but the night manager handled the situation promptly and professionally, which we greatly appreciated. We stayed in Room 404 on the fourth floor, facing the Golden Horn, and it was absolutely beautiful. The room was spacious, the balcony was a wonderful feature, and the view was genuinely stunning. Waking up to that scenery was one of the highlights of our time in Istanbul. Visiting Attaturk’s room 101 was wonderful. Unfortunately, our checkout experience left us feeling uneasy and somewhat disappointed. At around 5 AM during checkout, the porter at the front desk asked whether we had arranged transportation to the airport. I mentioned that I planned to book an Uber, as I had used Uber throughout my trip specifically to avoid potential taxi scams that Istanbul is known for. However, the porter strongly encouraged us to take a regular local taxi from the nearby taxi stand instead, assuring us that it was “exactly like Uber.” His insistence felt a little unusual, but because we were running late for our flight, I reluctantly agreed — which, in hindsight, was a mistake. When we arrived at Istanbul Airport, the meter showed a fare of approximately 1800 Turkish lira. I understood there could be a small additional charge for paying by card, which would have been perfectly reasonable. However, we ultimately ended up being charged 2600 TL — roughly 800 TL more than expected. Due to the language barrier and the urgency of catching our flight, we did not argue at the time. What made the situation particularly uncomfortable was how the entire experience unfolded — from being discouraged from using Uber, to being directed toward a regular taxi, to the unexplained overcharge at the end. I would like to reiterate that it is not the amount we paid, but the principle of it. We trusted the porter—the hotel’s representative, and while I do not want to generalize about the hotel staff, this specific interaction felt dishonest and left a negative impression after an otherwise excellent stay. I want to emphasize that the vast majority of the staff at Pera Palace were honest, professional, and genuinely caring. However, I hope hotel management looks into situations like this carefully. Even if it involves only a few individuals, experiences like these can unfortunately affect the reputation of such a historic and respected hotel. Despite this issue, we still left with many wonderful memories of our stay, particularly because of the excellent service from the guest relations team, the night manager, and the unforgettable room and views.

Проживание 2026-03-18 · Публикация 2026-03-22

Tarihi dokusunu özenle koruyan otelinizden büyük ölçüde memnun kaldık. Bildirdiğimiz küçük sorunlara gösterilen hassasiyete ve düzeltme gayretlerine ayrıca teşekkür ederiz.

Проживание март 2026 · Публикация Дата отзыв · Номер «Жаклин Онассис Кеннеди»

Our stay was wonderful. Our Jacqueline Kennedy Onassis suite on the top floor was very quiet and spacious, and we even had a small lovely balcony. The staff were extremely helpful and efficient. We had a small issue with the hot water on the first day, but it was resolved very quickly. The only downside for me was the jacuzzi in the spa, which had a bit of a musty, moldy smell.

Публикация 2026-06-29

Bel hotel mais service excécrable, ils ne repondent jamais quand on appelle la reception,jamais bonjour non plus .Les chambres ne sont pas renovées ,literie moyenne,pour une suite de "luxe" .Beautiful hotel, but the service is terrible. They never answer the phone when you call reception, and they never even greet guests. The rooms have not been renovated, the bedding is only average. This is unacceptable for a so-called luxury suite.

Публикация 2026-06-11

Venues à deux prendre le thé et un dessert en début d'après midi, nous avons été reléguées dans un coin du second salon, les autres places étant réservées, normal. Une ronde de serveurs s'est affairée dans le passage mais nous étions apparemment transparentes : pas un bonjour, pas un signe de la tête, pas un sourire. Le serveur a renversé l'eau de la théière sur la table mais n'est revenu l'essuyer qu'en nous voyant le faire de fort mauvaise grace. A peine notre gâteau, longtemps attendu, terminé, nous avons été priées de libérer la table qui était réservée ( ah bon, elle ne l'était pas un peu auparavant). Nous pouvions éventuellement passer sur la terrasse. Et de débarrasser la table illico, de la dresser à nouveau devant nous et de nous donner la note à payer sur l'instant. Le décor est très beau, alliant avec bonheur ancien et moderne, mais le service déplorable. La vaisselle n'est pas non plus à la hauteur de l'établissement : assiettes tout à fait quelconques. Par contre, tout le personnel est aux petits soins des nombreuses jeunes femmes qui se prennent sans répis en photo dans ce sublime décor et les mettront en ligne, assurant la publicité de l'établissement. Vous avez dit palace ???? A l'évidence, non. Aucune classe.

Проживание апрель 202 · Публикация май 2026 г

Мы остались на одну ночь и уехали без сил. Наш номер “Deluxe Pera Side” находился прямо над 6-полосной дорогой. Окна отличные, так что это не было особенно шумно, но все равно кажется, что оставаться над шоссе, а не в историческом отеле. Все подушки были синтетическими, и, несмотря на неоднократные просьбы, подушки из перьев так и не были доставлены — даже когда были привезены и описаны в таком виде замены (метки говорили об обратном) . Служба была непоследовательной. Простой запрос о направлениях внутри отеля превратился в путаницу и удивительно пренебрежительный ответ, когда мы спросили снова. Ориентировка консьержа вокруг перекрытия улиц 1 мая была благой - задуманной, но, как ни странно, непропорциональной (предполагая отправление в 6 утра пешком (! ) на рейс в 5 вечера) , что не внушало доверия. Wi-Fi был фактически непригоден для использования, несмотря на сильный сигнал и неоднократные попытки на нескольких устройствах. По отдельности это небольшие вопросы — вместе они складываются. В этот ценовой момент мы ожидали более отшлифованных впечатлений.

Публикация 2026-06-19

Pera Palace is more than a beautiful hotel with wonderful service. It has a fascinating history, incredible views and a world class spa with Turkish Bath and Massage. I only wish I could stay longer.

Публикация 2026-06-10

Although I only visited the spa and did not stay at the hotel, I was genuinely impressed by the atmosphere of Pera Palace. There is something magical about spending time in a place that carries so much history and has welcomed so many remarkable people over the years. The spa has recently been renovated and feels both elegant and peaceful. The staff were professional and attentive, making the experience effortless and relaxing. I especially enjoyed the detox and relaxation oils. For me, the combination of the spa experience and the unique historical ambiance made it much more than just a wellness visit. It felt like a small escape from the city and everyday life.

Публикация 2026-06-07

L'accueil est digne d'un grand palace. Les équipes sont très attentives à nos besoins et nous ont témoigné de belles attentions lors de notre séjour. Nous avons pu profiter du spa qui est bien équipé. Les massages étaient très bien. Le petit déjeuner est bien diversifié et les plats sont savoureux. Le bar orient est superbe. Nous avons beaucoup apprécié notre cocktail 411. Notre chambre était très bien décorée et confortable. Le lit était moelleux ! Nous reviendrons avec grand plaisir.

Проживание 2026-03-19 · Публикация 2026-03-23

The hotel was fabulous - we got a free upgrade as an Expedia VIP to a suite, which was wonderful. The room was very modern - with great bathroom. The steam room, sauna and pool were great amenities. I’d definitely recommend getting the breakfast which was excellent. The staff were very friendly and gave us a ride in the historic elevator - they really made the trip while, it is a great hotel!

Проживание 2026-03-18 · Публикация 2026-03-21

A Truly Unforgettable Experience at Pera Palas Hotel, Istanbul My stay at Pera Palas Hotel was one of the most relaxing and exquisite experiences I’ve had. The hotel blends beauty, history, and the finest Turkish hospitality. Every detail is thoughtfully considered. Our three days were made even more special by the wonderful staff. From Esma Hanım, who showed us Atatürk's room, Agatha Christie’s room, and the famous lift from 1892, to Erdal, Ergun, and Enes at reception, the service was impeccable. Bellboys Kemal and Baran made sure we were comfortable, and the staff remembered our tea and coffee preferences, which was a lovely touch. The breakfast was exceptional, with so much to choose from that we couldn’t sample everything. The olives were especially delicious! Sergen, Gamze, Doğuhan, and Hanife made our mornings even more delightful. The bar and tea room offered a magnificent yet comfortable atmosphere, ideal for relaxation after a busy day. At the spa, Tarık Bey and the team at the Hamam gave us an unforgettable experience. My husband and I felt completely rejuvenated afterwards. The hotel’s location is also fantastic—perfect for exploring Istanbul. All in all, our stay was flawless, and we can't wait to return.

Проживание март 2026 · Публикация Дата отзыв · Номер Делюкс с кроватью размера «king-size» и видом на бухту Золотой Рог

We had a fabulous room with a view of the Bosphorous. Breakfast was varied, delicious and plentiful. The pool, gym and sauna were lovely and very welcome after a long day walking the City. The staff were all very helpful and friendly. We had a lovely stay. I wish someone had told us that the Grand Bazaar would be closed after our first day. We hadn't asked anyone about this so maybe this is our fault! No other issues at all

Публикация 2026-07-28

Bir etkinlik için gittiğim güzel otel . Tarihi dokusu, geçmişi ve ikonik yapısıyla İstanbul'un en güzel otellerinden biri. Otele adım attığınız andan itibaren 19. yüzyıla geri dönmüş gibi hissettiren lüks ve nostaljik bir atmosfer karşılıyor . Mustafa Kemal Atatürk'ün kaldığı 101 numaralı müze oda, Agatha Christie'nin "Doğu Ekspresinde Cinayet" romanını yazdığı söylenen oda ve Türkiye'nin ilk elektrikli asansörü gibi detaylar oteli sanki yaşayan bir müze gibi hissettiriyor Atatürk'ün odasının belirli saatlerde ziyaret edilebilmesi ve binanın her köşesindeki tarihi detayların titizlikle korunmuş olması müthiş. Genel olarak personelin profesyonel ve güleryüzlü Pera Palace Hotel bünyesindeki geleneksel beş çayı etkinlikleri, sunulan tatlılar çok güzel . Kahvaltısının kalitesi çok başarılı Konum: olarak İstiklal Caddesi'ne, restoranlara ve tarihi cazibe merkezlerine yürüyüş mesafesinde. Tarihi yapının mimari sınırlandırmalarından dolayı spa, sauna ve kapalı havuz alanının oldukça küçük ve sınırlı . Oteldeki pirinç kakma, sedef işleme ve seçkin ahşap eşyalar harika. Özellikle koyu renkli ahşaplar üzerine yapılan ince pirinç kakma işçilikler, dolap kapaklarında, konsollarda ve yazı masalarında harika görünüyor. Atatürk’ün odasındaki ahşap gardırop, şifonyer ve çalışma masası, pirinç kulp ve kakma detaylarıyla dönemin asaletinii ve el işçiliğini en iyi gösteren parçalar Agatha Christie Odası (411 Numaralı Oda): Ünlü yazarın kaldığı odadaki dönem mobilyaları, özellikle pirinç detaylı antika yazı masası ve ahşap işçiliğiyle otelin en ikonik köşelerinden biri. İkonik Asansör ve Pirinç Aksamlar: Türkiye'nin ilk elektrikli asansörü olan o meşhur kafesli asansörün kendisi de muazzam bir ahşap ve pirinç işçiliği barındırıyor . Ahşap kabinin üzerindeki döküm ve kakma pirinç detaylar muhteşem

Проживание 2026-04-15 · Публикация 2026-04-19

Great location, efficient staff, more bandwidth could be cool and an additional elevator could help

Проживание апрель 202 · Публикация май 2026 г

Мы остались на одну ночь и уехали без сил. Наш номер “Deluxe Pera Side” находился прямо над 6-полосной дорогой. Окна отличные, так что это не было особенно шумно, но все равно кажется, что оставаться над шоссе, а не в историческом отеле. Все подушки были синтетическими, и, несмотря на неоднократные просьбы, подушки из перьев так и не были доставлены — даже когда были привезены и описаны в таком виде замены (метки говорили об обратном) . Служба была непоследовательной. Простой запрос о направлениях внутри отеля превратился в путаницу и удивительно пренебрежительный ответ, когда мы спросили снова. Ориентировка консьержа вокруг перекрытия улиц 1 мая была благой - задуманной, но, как ни странно, непропорциональной (предполагая отправление в 6 утра пешком (! ) на рейс в 5 вечера) , что не внушало доверия. Wi-Fi был фактически непригоден для использования, несмотря на сильный сигнал и неоднократные попытки на нескольких устройствах. По отдельности это небольшие вопросы — вместе они складываются. В этот ценовой момент мы ожидали более отшлифованных впечатлений.

Проживание апрель 202 · Публикация Дата отзыв · Двухместный номер Делюкс с 2 отдельными кроватями и видом на бухту Золотой Рог

Wow! What a wonderfully historic place to stay in Istanbul. Where so many famous people stayed who arrived in the old city by Orient Express. This hotel is classy in the extreme. Our room had a small balcony overlooking the Golden Horn with spectacular evening views of the city all lit up. The library, the bar, the drawing room and the dining room - all beautifully and tastefully decorated and presented. It was a pleasure to stay here, with the attentive staff, and superb breakfast. Only five minutes walk from the metro, with buses stopping two minutes from the hotel, getting to the old city is very easy. Only one gripe! The wifi reception in our room was quite poor. We were on the 6th floor so I don't know if its the same in all rooms but it does need to be sorted out I would say, as excellent wifi is pretty much expected today.

Проживание апрель 202 · Публикация Дата отзыв · Номер Делюкс с кроватью размера «king-size» и видом на район Пера

As usual, amazing service, ambiance (it's my 5th stay). Rooms are really nice and comfortable. The service is great, from reception, bar, room service, valet. A minus is the quality of the internet. I wouldn't say it is a big issue because I was mostly out, but in the mornings, for planing my day, I had to rely mostly on my mobile data.

Проживание март 2026 · Публикация Дата отзыв · Угловой номер "Грета Гарбо"

Breakfast was excellent and all the staff were very good The memory foam mattress made us too hot and the wifi was very bad, it kept dropping out so I had to log back in many times a day

Проживание март 2026 · Публикация Дата отзыв · Номер Делюкс с кроватью размера «king-size» и видом на бухту Золотой Рог

Loved the history. Glad I got a room with a view. Really bad WiFi.

Проживание март 2026 · Публикация Дата отзыв · Номер Делюкс с кроватью размера «king-size» и видом на район Пера

Everything! Historic, quiet, aristocratic and elegant! Tea time is exceptional! Evren the Front reception manager is extremely efficient. As well as the rest of the staff such as Baran and Elgun. Safe and discreet. Old world charm. You think Agatha Christie will come down the stairs and Hemingway will be at the Orient Bar. Your home away from home.

Публикация 2026-04-19

I mean... it was everything. There were plenty of options in Istanbul, but I chose this one because I wanted to feel where I was and this hotel delivered exactly that. It has this perfect mix of antique, historical charm with just enough modern comfort to make it easy to actually enjoy your stay. The room was spacious, comfortable, and had everything I needed (which mattered because I was there for 7 nights), but honestly I was out most of the time exploring. The staff was incredibly friendly and genuinely helpful, and the food and daily events at the hotel were a great touch. It’s a bit more expensive than other options nearby, but if you’re looking for character and experience not just a place to sleep it’s absolutely worth it. I had zero complaints and was genuinely sad to leave.

Проживание февраль 20 · Публикация Дата отзыв · Номер Делюкс с кроватью размера «king-size» и видом на район Пера

Очень дорого, очень красиво. Начиная с лифта и заканчивая спа-зоной, всё безупречно. Завтраки обильные, разнообразные, с красной рыбой. Почему-то на сайте не видел упоминание о бассейне и джакузи на минус первом этаже, а он есть. По всему отелю встречаются антикварные старинные вещи. Номера неожиданно большие, несмотря на то, что здание старое. На первом этаже кондитерка (вход свободный, цена ×5 от того, что по рынку), чаепития под фортепиано (там по записи). Был в феврале 2026 года. Для гостей можно было бы разрешить свободную съемку, в т.ч. и на фотоаппараты для некоммерческого использования. Однако предполагается, что за это надо доплачивать. Хотя к гостям сильно не цепляются, если по-быстрому и на телефон.

Проживание 2026-02 · Публикация 2026-02-17 · Номер(agatha christie)

Ни в коем случае не останавливайтесь в этом отеле, если вы его выбрали из-за передачи «Qiang Qiang San Ren Xing» (ток-шоу). Обслуживание здесь нормальное, но удобства слишком устаревшие. Очевидно, что отель не прилагает усилий для улучшения впечатлений гостей, хотя стоимость номера составляет две-три тысячи юаней за ночь. На этот раз я остановился в номере «Люкс Агаты Кристи» — он маленький, тесный и очень старый: 1. Фен: шумит как трактор, дует слабее, чем ребенок дышит. Может быть, это фен, которым пользовалась сама Агата? Смешно.🥸 2. Постельное белье неудобное, жесткое. 3. Чайник: хуже, чем в Hanting (сеть бюджетных отелей), очень старый. 4. Настольная лампа: супер ветхая, сломанная, и никто ее не чинит. 5. Приветственные фрукты: высохли до состояния сухофруктов... хе-хе. 6. Туалет: почему это тоже не обновили? Супер старый... Могут ли исторические и культурные здания быть настолько небрежными в ведении бизнеса и завышать цены? Даже фен и чайник не обновили. Говорят, что это ради сохранения истории, но пишущая машинка-«артефакт» в номере тоже сломана, это просто смешно. Все деньги ушли на фасад и рекламу, а внутри номера — рухлядь. Достаточно просто посмотреть. Комнату, где останавливался отец-основатель Кемаль, можно посетить, даже не будучи постояльцем отеля. Но ни в коем случае не останавливайтесь в номере Агаты Кристи, ни в коем случае.

Проживание 2026-02 · Публикация 2026-02-17 · Делюкс номер с кроватью размера "king" и видом на Золотой Рог, для некурящих

«Европейская аристократия на один день»! Обслуживание было превосходным, очень претенциозным. Консьерж-служба очень могущественна, помогла забронировать столик в ресторане с видом. У самого отеля богатая история, можно даже купить брелок Агаты. Однако удобства очень старые, особенно ванная комната: нет вентиляции, напор воды в душе средний, а ванна кажется грязной. Если готовы с этим мириться, то это отличное соотношение цены и качества.

Проживание февраль 20 · Публикация Дата отзыв · Двухместный номер Делюкс с 2 отдельными кроватями и видом на район Пера

The location the breakfast and the kindnesses of the staff. The prices for extra facilities and food. Also it needs to be renovated .