Teşvikiye, Bronz Sk. No:4, 34367 Şişli/İstanbul, Türkiye
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Проживание март 2026 · Публикация март 2026
Их уровень обслуживания клиентов и внимательности превзошел наши ожидания, настоятельно рекомендовал бы его всем, кто ищет хорошее, удобное и довольно место и область остановиться, когда в Стамбуле.
Проживание 2026-03 · Публикация 2026-03-06 · Номер с кроватью «king-size»
Не соответствие цены и качества . Ужасный вид из окна . Не вкусно сервис рум .. в ванной запах сантехники . Не понравилось ...
Проживание 2026-03-01 · Публикация 2026-03-04
Hôtel très bien situé avec d’excellentes prestations et un service irréprochable
Публикация 2026-02-22
Reception staff very bad experience... very unhelpful...
Публикация 2026-02-21
This isn't just another hotel review; this is a perspective from someone who has stayed in hundreds of five-star branded and Non-branded hotels. I look far beyond the brand name because I don’t believe in brands, I believe in the experience. This is a review of an older property, but my "but" is all about the cleanliness and the ultra-personalized service. I’m talking about a staff that stays connected with you 24/7, whether you are inside or outside the hotel. It may not have the "best" breakfast or the flashiest five-star facilities, but then again, what you want is available the moment you request it. When you have top-tier service attending to your every need from top to bottom, you don’t find yourself wanting for more. My message is this: if you aren't a "true" five-star guest, find another hotel. But if you are looking for a hassle-free stay in a prime location, this is your choice. Having visited Turkey for many years and stayed in many five-star properties, my only two real choices are the Shangri-La and the Park Hyatt. Thank you to the team who made my vacation truly hassle-free. That is exactly what a vacation should be about.
Публикация 2026-02-11
أقمنا لمدة 8 أيام في فندق Park Hyatt Istanbul – Maçka Palas، وكانت إقامة استثنائية بكل المقاييس. الفندق في قمة الروعة من حيث الموقع، الفخامة، والراحة، وكل تفصيلة تعكس مستوى عاليًا من الجودة والاهتمام الحقيقي براحة الضيوف. شكرًا من القلب لجميع طاقم الفندق دون استثناء، من الاستقبال إلى موظفي الفندق وخدمة الغرف — خدمتهم كانت فوق الخيال، تعامل راقٍ، ابتسامة دائمة، وسرعة مبهرة في تلبية جميع طلباتنا. أود شكر الجميع، وللأسف لا أتذكر إلا بعض الأسماء، لكن بالفعل كل فرد كان على مستوى يفوق التقييم الممتاز: ATA Ibrahim Oz ليلى Kayra Selam كما نتقدم بجزيل الشكر لفريق الكونسيرج الرائع: Koray Ilayda على احترافيتهم العالية وسرعتهم في ترتيب حجوزاتنا وتلبية متطلباتنا بكل اهتمام وذوق. حتى طاقم الأمن عند بوابة الفندق كان على مستوى عالٍ جدًا من التنظيم واللباقة، مما زاد من شعورنا بالراحة والأمان طوال الإقامة. من أفضل الفنادق في إسطنبول دون مبالغة — إقامة راقية، مريحة، وتجربة فندقية أبهرتنا في كل تفاصيلها. لقد صنعوا سعادة كبيرة خلال رحلتنا، وسنعود إليهم مرة أخرى بكل تأكيد وبدون تردد We stayed for 8 days at Park Hyatt Istanbul – Maçka Palas, and it was an exceptional experience by all standards. The hotel is outstanding in terms of location, luxury, and comfort. Every detail reflects a high level of quality and genuine care for guests. Our heartfelt thanks go to the entire hotel team without exception — from the reception staff to all employees and housekeeping. The service was beyond expectations: consistently polite, always smiling, and impressively quick in responding to all our requests. I truly wish I could remember everyone’s name, but unfortunately I can only recall a few — although every single team member delivered service beyond excellent: ATA Ibrahim Oz Laila Kayra Selam We also extend our sincere thanks to the wonderful concierge team, Koray and Ilayda, for their high professionalism and efficiency in arranging our bookings and fulfilling our requests with great care and kindness. Even the security staff at the hotel entrance were extremely professional and courteous, which made us feel comfortable and safe throughout our stay. We stayed for 8 days at Park Hyatt Istanbul – Maçka Palas, and it was an exceptional experience by all standards. The hotel is outstanding in terms of location, luxury, and comfort. Every detail reflects a high level of quality and genuine care for guests. Our heartfelt thanks go to the entire hotel team without exception — from the reception staff to all employees and housekeeping. The service was beyond expectations: consistently polite, always smiling, and impressively quick in responding to all our requests. I truly wish I could remember everyone’s name, but unfortunately I can only recall a few — although every single team member delivered service beyond excellent: ATA Ibrahim Oz Laila Kayra Selam We also extend our sincere thanks to the wonderful concierge team, Koray and Ilayda, for their high professionalism and efficiency in arranging our bookings and fulfilling our requests with great care and kindness. Even the security staff at the hotel entrance were extremely professional and courteous, which made us feel comfortable and safe throughout our stay.
Публикация 2026-02-10
Kalite hizmet
Публикация 2026-02-08
My stay at the Park Hyatt Istanbul was nothing short of extraordinary. From the moment I arrived, the level of service was beyond amazing, warm, intuitive, and genuinely caring. The concierge team deserves special recognition: truly the best of the best. Their attention to detail, kindness, and ability to anticipate every need made the entire experience seamless and deeply personal. All three restaurants are exceptional in their own right, outstanding food, atmosphere, and service. I honestly didn’t even want to leave the hotel, which says everything about how incredible the overall experience was. The rooms are simply the best: spacious, beautifully designed, incredibly comfortable, and deeply relaxing, a true sanctuary in the heart of the city. The spa is pure heaven. The atmosphere, treatments, and especially the team were phenomenal. Nothing was ever too much to ask, and every interaction was delivered with grace, professionalism, and genuine warmth. This level of excellence doesn’t happen by accident, it clearly reflects exceptional leadership. The General Manager and entire team have created something truly special here. Park Hyatt Istanbul is not just a hotel; it’s an experience I will remember and return to without hesitation. Absolutely flawless.
Публикация 2026-02-06
The hotel's atmosphere is beautiful, clean ,the location is great, and the staff is wonderful, especially Mr. Adib, who is very kind.
Проживание февраль 20 · Публикация Дата отзыв · Номер Делюкс с кроватью размера «king-size»
Я была во многих пятерках Стамбула, как правило выбираю район близкий к Нишанташи, тк в первую очередь интересует шоппинг и наличие любимых кафе, тк турция это не гастрономическая страна, и найти вкусно поесть довольно сложно! У отеля прекрасная локация, милейшие балкончики с цветами! Что важно полностью открываются окна и свежий воздух есть, вид на город идет также на чудесный дом в английском стиле! Было ощущение что я не в Стамбуле а в моем любимом Париже! Номера были большие, удобная большая ванна душ зона мойдодыра и хорошее зеркало Честно говоря единственное чтобы я отметила как не очень, это завтраки! Очень неразнообразные и на третьи сутки уже не хотелось идти к ним на завтрак!
Проживание февраль 20 · Публикация Дата отзыв · Номер с кроватью размера «king-size»
My stay at the hotel was absolutely exceptional. From the moment I arrived, everything was seamless, luxurious, and beautifully organized. The atmosphere was elegant, the rooms were spotless and comfortable, and the overall experience exceeded my expectations in every way. A very special thank you to Laila for her outstanding hospitality. She was incredibly warm, attentive, and professional, and she truly made my stay even more memorable. Her kindness and dedication reflect the highest standard of service.
Проживание февраль 20 · Публикация Дата отзыв · Номер Делюкс с кроватью размера «king-size»
Everything! Such a great hotel. Thank you to all hotel staff for their support and hospitality. Specifically Ms. Leyla I liked everything
Публикация 2026-01-23
We want to make a special thanks to Macka Palas for their excellent service, professionalism, dedication and high standards of hospitality. They took great care of me and my mother during a difficult week for her. I want to especially thank Mr. Ata Gurpinar for his professionalism and excellent service, he welcomed us in the best way possible. Also all staff are extremely polite, kind and willing to help in any possible way. Even though we bothered the reception with multiple requests, they were always very happy to help, with patience and dedication. Worth mentioning that Macka Palas is home to some amazing restaurants, which perfectly complement the hotel. Our experience at Cipriani was amazing, it is a must try!! Macka Palas gained some life long customers that will definitely come back very soon and will always appreciate their careful and professional service. Thank you to your wonderful team! You are all amazing and you’re doing an excellent job!
Публикация 2026-01-20
Good
Публикация 2026-01-13
The location and staff are absolutely amazing, I would diffidently come back again.
Публикация 2026-01-12
Ekip kahvaltısı için gitmiştik. Yemekler oldukça güzel. Servis çok iyi
Публикация 2026-01-09
A real hotel to stay in
Публикация 2026-01-06
Our family had an absolutely wonderful stay at Park Hyatt Istanbul - Maçka Palas. Every detail was handled with care, making us feel genuinely welcomed. A huge thank you to Ebru Erköse (Reservations Supervisor) for her incredibly efficient communication; she responded to all my emails so quickly and made our arrangements seamless. The entire team—from the professional front desk and concierge to the exceptionally kind security staff—really made our day! A special highlight was the super cute cat sleeping warmly under the heater at the entrance with the security team. It’s so heartwarming to see the hotel being so friendly to animals. Highly recommend this hotel for its top-notch hospitality and warm atmosphere. We can't wait to return!
Публикация 2026-01-04
We had check in and toilet issues and the sound proofing is suboptimal ...all rather unexpected for a Park Hyatt BUT somehow the warmth, urgency and empathy from all staff makes one feel that rare thing in hospitality ... they genuinely want to deliver an ultra pleasant guest experience
Проживание январь 202 · Публикация янв. 2026
Мы с мужем получили поистине замечательные впечатления от игры в стамбульском "Парк Хаятт" - "Макка Палас". С момента нашего прибытия обслуживание было исключительным и искренне сердечным. Выдающееся гостеприимство и внимание к деталям поистине удивительны. Уровень заботы, теплоты и профессионализма сделали наше пребывание в отеле незабываемым.
Проживание январь 202 · Park Spa Suite
По причине болезни, пришлось делать возврат авиабилетов. Гостиница в возврате отказала. Отношение к Российским туристам, чисто наживиться. На просьбу изменить даты, тоже ответили отказом. даты вылета поменяли. в этот отель обращаться никогда не будем больше. Ничего Сервис
Проживание январь 202 · Публикация Дата отзыв · Номер Делюкс с кроватью размера «king-size»
Kind and helpful stuff, big rooms, good restaurants onsite We were offered to pay for the upgrade, which we did, however, the room was no different except couple of features that we didn’t even use. Got disappointed about that
Проживание январь 202 · Публикация Дата отзыв · Люкс-спа «Парк»
Amazing property and staff best place to stay in Istanbul
Проживание январь 202 · Публикация Дата отзыв · Номер с кроватью размера «king-size»
Design , staff, spa