Отзыв №176
Публикация 2025-05-24
We are very very pleased with our stay at the PH İstanbul! There were many things that met our expectations but the highlight of our stay was definitely the staff! They were exceptional and basically everyone we came into contact with were willing to help with a genuine smile! From the moment we stepped out of our taxi to check in and all the way on our check out & onto our taxi after our 3 nights stay! We were also pleasantly surprised with a delicious cake to celebrate our 12th anniversary! The breakfast venue was beautiful and tastefully decorated! We loved it! Perhaps only to be surpassed by the staffs helpfulness! One team member was Omer who served us coffee & drinks every morning with a happy smile & warm welcoming attitude! The GM Erhan came over to greet us & informed us of movie night Monday. Leyla at the front desk was alway kind. İlayda was also very helpful over email at the Guest Services team. There were a couple more stand out hotel staffs but unfortunately we failed to get their names. If there was one suggestion on improving the breakfast experience, I would say, perhaps change the offerings every other day; on our 3 nights day, we had the same offerings each morning. They were still very good but we would have liked to see different offerings. The room (Park King Suite) was showing some slight signs of aging in some areas but overall good. Highly recommend this hotel. Staff shines! Service: 5 stars/Exceptional The Bed: 5 stars/comfortable Amenities & Cleanliness: 5 stars/love the breakfast area & outdoor pool! Yocation: