Palazzo Donizetti Istanbul, Tapestry Collection by Hilton

Публикация 2025-04-09

Excellent!

Публикация 2024-12-08

Tertemiz ve konforlu bir otel, ayrıca personel çok ilgili. Spa kısmında görevli arkadaşlar çok yetkin. Güler yüzlü ve ikramı bol hamam deneyimi yaşamak isteyenlere de tavsiye edilir.

Публикация 2024-12-08

Tertemiz ilgi ve ikramları çok güzeldi. Kese köpük ve masaj hizmeti aldım. Çok memnun kaldım. Bu arada 4. Kez geliyorum. Herkese tavsiye ederim. Teşekkürler

Публикация 2024-12-08

Spa kizmina geldik kese kopuk aldim memnun kaldim temiz ve guleryuzlu personeli vardi ikramlarida guzeldi

Публикация 2024-12-01

They did an excellent job; I felt relaxed, the body massage was wonderful, the sunna and washing were perfectly clean, and I found the staff very friendly and professional.

Публикация 2024-11-03

Worst hotel I never stayed at. We booked two suites and then we were told a week before we were to arrive at the hotel it was going under repairs and they had to cancel the reservation. Like a fool I believe this, but happened to go by the hotel when I was there on those same dates. The hotel was fully open and had not closed. We got some double talk from someone at the hotel and it was clear they had rented the two suites for a higher price to someone else. Stay away. Unless you want to make a booking four months ahead of time and then have them cancel a week before you arrive in Istanbul.

Публикация 2024-11-03

Nice hotel no parking available

Публикация 2024-10-21

Otel temizdi, personel güleryüzlü. Atmosfer zaten harika. Corner Odada kaldık ve büyüklüğü oldukça yeterli. Odaların yüksek tavanlı olması daha da ferahlık veriyor. Biz Asmacı Mescitte gezmek eğlenmek için yürüme mesafesinde bir otel olarak tercih ettik. Yeniden kalacağımız bir otel. Kahvaltısı da yeterli bir Türk Kahvaltısı.

Публикация 2024-10-20

Прекрасный отель, персонал, ресторан 🫶🏻

Публикация 2024-10-14

Ho soggiornato in questo albergo e, nel complesso, ha una posizione comoda e una buona colazione. Tuttavia, il nostro arrivo è stato estremamente deludente. Dopo un lungo viaggio con un volo in ritardo, ci è stato comunicato dalla reception che la nostra prenotazione non esisteva e che l'hotel era al completo. Abbiamo quindi contattato l'agenzia a cui ci siamo appoggiati che ci ha confermato che la prenotazione era avvenuta correttamente. Dopo vari scambi tra Tan, il ragazzo della reception, e l'agenzia, dopo un'ora e mezza di attesa, magicamente è saltata fuori una camera matrimoniale che abbiamo dovuto condividere in tre. Il giorno dopo ci è stata prontamente cambiata la camera. Ho letto un'altra recensione di questo tipo, forse sarebbe meglio mandare una mail di conferma all'hotel per non incappare in spiacevoli situazioni stressanti.

Публикация 2024-10-04

Bir is sunumu icin gittigim mekan ile ilgili , eski bir yapi olmasi ve ic dekorasyonun keyifli olmasi dikkatimi cekti. Surekli guncellenen ama eski ile yeni yi harmanlayan bir yapisi oldugunu soyleyebilirim. Personel ilgili ve guleryuzlu .

Публикация 2024-10-01

Corner rooms are the best.

Публикация 2024-09-26

Io e mio marito abbiamo soggiornato in questo hotel a settembre per 4 notti all'inizio del nostro tour in Turchia. Tutto bene, pulito, elegante, ottimo servizio e buona posizione per la visita della città. Tornati dopo 15 giorni al termine del nostro tour per l'ultima notte abbiamo invece avuto la brutta sorpresa di essere informati che non risultava nessuna prenotazione e che l'hotel era pieno. La nostra agenzia in Italia, subito chiamata (aveva prenotato per noi altri 6 alberghi, macchina a noleggio e 3 voli senza alcun problema), ci ha informato che la prenotazione risultava invece OK. Non è stato affatto piacevole trovarsi alle 18.00 dopo diversi km ed ore di viaggio alle spalle in questa situazione. Il signore al desk dall'albergo in servizio il pomeriggio del 23 settembre non ha dimostrato interessato ad aiutarci, ci ha diversamente invitati ad allontanarsi per altri clienti. Nel corso dell'ora successiva è diventato invece gentilissimo nell'accopagnarci prontamente nell'hotel accanto dove c'era una stanza disponibile, in un hotel con categoria più bassa, la colazione peggiore del nostro tour ed un punteggio di 3.6 di recensioni, che non avrei certo scelto. Ci siamo fatti l'idea che abbiano fatto un overbooking ed avendo noi una prenotazione solo per 1 notte ci abbiamo lasciati a piedi dandoci una sistemazione di livello inferiore, sistemazione che abbiamo controvoglia accettato per la stanchezza e l'ora tarda ormai sopraggiunta. Non affidabile.

Публикация 2024-09-26

ذهبت إلى هذا الفندق صباحا اليوم اريد اني اعمل مساج بكل أمانة المساج غير جيد اتعامل جدا سيئ للغايه المكان غير جيد اممم الانسه الموجوده في الريسبشن كان تعامله جيد الي درجة اني فقد نظارات شمسية وهي اعاده الي

Публикация 2024-09-24

We had an OK experience. Cons: 1. The wifi is the most important problem of the Hotel. Basically, most of the times the connection is not available in the rooms. 2. The infrastructure of the hotel has problems. There was leaking water from the roof for our two rooms. Although the assistance solved the problem, this issue exists for the hotel. 3. The rooms are too dark and do not have a good view or even a view :) 4. Although the breakfast had several options, the quality of the foods were not good enough. 5. The hotel has only one elevator that is not enough. Most of the times we needed to wait a lot or use the stairs. Pros: 1. The location is very good. You can easily access to Istiklal and the şişhane metro station. 2. The hotel is pretty clean. A good smell can be felt everywhere and the rooms are clean. 3. It is a beautiful place with a very nice roof. We spent a night there and we enjoyed it. 4. Although the staff cannot speak English, they are helpful. 5. The lobby is beatiful and you can spend time using wifi (that only works there;). Overall, we had an OK experience.

Публикация 2024-09-22

Just finished spending a week there from Monday to Sunday. Ideal location in a lovely area. The top floor views are incredible and breakfast was meant to be held there each day. However breakfast was only open on the top floor for 1 day of our stay and all other days breakfast buffet was set up on the ground floor. Very disappointing and no reason given as to why - we actually went up to the top floor on one of the mornings to see why and it seems that there is a nightclub up there called DuDu - assuminh that if it's too messy from the night before they will change the breakfast to ground floor - understandable but to only get 1 breakfast up there out of 6 is disappointing when that is advertised as being the breakfast venue. The atrium room - avoid at all costs, no natural light at all comes in and it is not advertised as such. Makes it feel like you're in a basement no matter the time of day. Speaking of that room - I informed staff that the extractor fan in the bathroom didn't work so everything in there gets wet when you have a shower and that the handle to the bathroom door had fallen off - potentially locking someone in. I informed them in the morning before we headed out for sightseeing if it could be fixed and we'd return later that evening after sightseeing...these issues weren't fixed by that evening or over any course of our stay. All of the above made it feel like the staff didn't really care or responsive to issues, concerns or requests. The breakfast buffet was delicious, beds were large and comfy. The decor of the whole hotel was beautiful.

Публикация 2024-09-19

Stunning hotel best views from rooftop Bar, massive rooms, best location. Highly recommended.

Публикация 2024-09-11

Temiz güzel otel. Adil bey bu işletmeye değer katıyor

Публикация 2024-09-03

Posizione comoda , camere di lusso come il servizio. Colazione a buffet nella norma.

Публикация 2024-08-31

Abbiamo soggiornato al Donizetti per 3 notti in occasione della nostra visita a Istanbul, abbiamo prenotato la corner suite e che dire, era enorme, letto king size bellissimo e comodissimo! Colazione degna di un 5 stelle con molta scelta tra dolce e salato e con una vista sul Bosforo e la città dalla terrazza al settimo piano che è impagabile! Non abbiamo cenato al Dudu, il loro ristorante ma abbiamo fatto un aperitivo con dei cocktail buonissimi al tramonto! Indimenticabile

Публикация 2024-08-30

Muhteşem

Публикация 2024-08-29

Best option in Pera Fantastic roof terrace

Публикация 2024-08-27

charming hotel with vintage building in the strategic location for tourist. their room was comfortable, their breakfast selection was great. the only issue was the wi-fi in the room was not working and they didn’t fix it for my whole 3 nights stay even after I lodged a complaint.

Публикация 2024-08-23

We left the Hotel on the afternoon of August 21st, asking the reception for a taxi that would take us to the Hotel point tacsim area where the "Havabus" bus is, specifying the address and requesting a taxi with payment by credit card, having run out of Turkish lira otherwise we would have gone to Pera tacsi and taken the taxi ourselves. The tall receptionist with a tattoo on his neck and the short colleague with black hair assured us of everything we requested. We took the taxi they called that took us to tacsim square and not to the requested address and did not have the POS to pay. Our requests were ignored and we had to return with the same tacsi to the hotel to explain the situation. Obviously I also had euros but they did not have the 50€ change and I had to pay the tacsi myself after the hotel staff created the problem, also creating a delay on my arrival at the airport. They didn't apologize, they didn't try to find a way to help us but they argued saying that it was the taxi driver's fault. But how can the taxi driver be at fault if they should have made sure and requested what we had requested. Luckily the taxi driver was satisfied with 7€ that I had in coins that were more or less the right cost from the hotel to taxi square and back. We took taxis all over the city, several times a day for the 5 days we were there and we never had any problems and there were also taxis with POS on board. After this issue that only made us waste time, we went to Pera taxi which is 200 meters from the hotel and we took a taxi with payment by card and with 200 Turkish lira we went to take the bus to the airport. All this in a 5 star hotel is unacceptable, you should change these two people because in addition to not understanding English well, they do not have the slightest idea of ​​how to manage a reception in a 5 star hotel. I will return to this beautiful city but I will carefully avoid this hotel, because in addition to the problem created at my departure it has a purely Turkish breakfast and not international also badly cooked with recycled things from the day before (an example: boiled cauliflower for breakfast and the next day cauliflower flan, the cold cuts left from the breakfast of the day before, cut into strips and seasoned as a hot dish, I will not go on to describe, a green vegetable from the day before, the next day it was a flan. There is bread of every kind and three types of mini brioches frozen and badly cooked, they are always moist and not crunchy, I do not want to go on further I think I have expressed the concept. Terrible breakfast and not International. Of international on the whole breakfast there are only scrambled eggs, which the chefs in 5 days that I stayed prepared only for three days, preparing only hard boiled eggs. I hope they take away the stars from this hotel and I will find out if there is a way to make a complaint to those who assign stars to hotels. A word of advice: Don't leave anything outside the safe. I left my designer sunglasses case in the room and couldn't find it again.

Публикация 2024-08-16

Lavish room and great breakfast with friendly staff.. highly recommend.. thank you team for making our stay so special 💚💚