Palazzo Donizetti Istanbul, Tapestry Collection by Hilton

Публикация 2026-06-18

The spa and Turkish bath are fantastic. Best massage ever!

Публикация 2026-06-13

My friend and I stayed here after 2 days of the hotel being opened. The hotel was beautiful, the rooms were elegant and the staff very welcoming. I took total advantage of the gym, it had everything I needed for a full workout. Hotel gyms are not usually very equipped however this one was more than adequate. The location was good, both my friend and I felt very safe. I would highly recommend this hotel should you want a stay in grand hotel

Публикация 2026-05-27

Hotel was amazing it's a historical place the atmosphere was great I also visited the spa area there after using the pool I decided to try there massage as well did not regret all the staff were nice and incredibly helpful

Публикация 2026-05-24

We stayed in the hotel we had a wonderfull expérience at the spa they took so much care of us we did a package of the massage and turkish bath it was the best thing we had in our visit

Проживание май 2026 г · Публикация май 2026 г

Во время нашей первой поездки в Стамбул на день рождения моего бойфренда у нас было потрясающее пребывание в Палаццо Доницетти Стамбул, коллекция гобеленов от Hilton. Вся команда была такой теплой, дружной и полезной. Ресепшн, хозрасчет и персонал завтрака сделали каждый момент особенным. Мы также получили прекрасное обновление номера, что сделало наше пребывание еще лучше. Украшение дня рождения в нашем номере стало таким красивым сюрпризом и создало незабываемые воспоминания для нас. В баре на крыше также была действительно хорошая атмосфера, где можно расслабиться и насладиться напитками с потрясающим видом. Мы обязательно остановимся здесь снова во время нашего следующего визита в Стамбул.

Публикация 2026-07-18

Ben kaldım ama tekrar kalmam. Odalar çok küçük, içinde mini bar bile yok. Çok sıcak havada soğuk su içemedik. Bu durumu otel yönetimine aktardığında odamıza portatif bir milim bar koydular ve sorunumuzu çözdüler. Teşekkür ederim. Odalar ise Oldukça eski. Asansörler yetersiz. Akşamüzeri çatısı restorana dönüştüğü için oldukça yoğun bir asansör trafiği yaşarsınız. Arabayı park etmek çok problemli bir bölge.

Публикация 2026-06-28

Stayed at Palazzo Donizetti for 2 nights right after the May 2026 renovation and reopening. Sefer and the team gave incredible care and service throughout our stay, and Murat even made sure we left safely when the street was closed. The location is perfect, right on beautiful Pera Street and just 5 minutes to the metro. Amazing team, amazing spot.

Публикация 2024-11-03

Nice hotel no parking available

Публикация 2026-07-18

Ben kaldım ama tekrar kalmam. Odalar çok küçük, içinde mini bar bile yok. Çok sıcak havada soğuk su içemedik. Bu durumu otel yönetimine aktardığında odamıza portatif bir milim bar koydular ve sorunumuzu çözdüler. Teşekkür ederim. Odalar ise Oldukça eski. Asansörler yetersiz. Akşamüzeri çatısı restorana dönüştüğü için oldukça yoğun bir asansör trafiği yaşarsınız. Arabayı park etmek çok problemli bir bölge.

Публикация 2024-09-22

Just finished spending a week there from Monday to Sunday. Ideal location in a lovely area. The top floor views are incredible and breakfast was meant to be held there each day. However breakfast was only open on the top floor for 1 day of our stay and all other days breakfast buffet was set up on the ground floor. Very disappointing and no reason given as to why - we actually went up to the top floor on one of the mornings to see why and it seems that there is a nightclub up there called DuDu - assuminh that if it's too messy from the night before they will change the breakfast to ground floor - understandable but to only get 1 breakfast up there out of 6 is disappointing when that is advertised as being the breakfast venue. The atrium room - avoid at all costs, no natural light at all comes in and it is not advertised as such. Makes it feel like you're in a basement no matter the time of day. Speaking of that room - I informed staff that the extractor fan in the bathroom didn't work so everything in there gets wet when you have a shower and that the handle to the bathroom door had fallen off - potentially locking someone in. I informed them in the morning before we headed out for sightseeing if it could be fixed and we'd return later that evening after sightseeing...these issues weren't fixed by that evening or over any course of our stay. All of the above made it feel like the staff didn't really care or responsive to issues, concerns or requests. The breakfast buffet was delicious, beds were large and comfy. The decor of the whole hotel was beautiful.

Публикация 2024-05-01

Has potential but falsely advertised as having A/C. Avoid the economy room as windows open to the inside so it's extremely dark and stuffy at all times especially without A/C. Room never went below 27.5°C. Bring a swimming cap if you want to use the pool, they do not provide for free. Indeed there is music at night but actually it was not our worst problem. Location is great.

Отель не плохой, сотрудники тебе улыбаются ведут себя доброжелательно. Жили высоко, но и там до 00.30 или 00.40. было шумно от клуба в соседнем здании , но подвыпившая турецкая молодёжь пела турецкие песни хором хорошо, они молодцы , умеют повеселиться. На ужине две миловидные турецкие дамы танцами развлекают гостей, они тоже милые. Жалко, что русскоговорящая Алена появилась не в первый день. Алкоголь в отеле не брать, очень дорого. От отеля пешком запросто можно дойти до залива Золотой рог, гранд базара и египетского базара. Рядом такси. Квартал и выходишь на большую улицу, не помню ее название, на которой есть огромное колличество магазинов начиная от Зары и до магазинов турецких производителей. Огромное количество мест развлечений и подкормки вокруг.

Местоположения отеля прекрасное, сам отель красивый , но все портит отношения персонала ( халаты могут закончится и вам их не принесут , если они есть в наличии , то просить их придётся несколько раз . Шампунь закончился тоже надо попросить , чтобы налили . Громкая музыка в баре наверху будет мешать вам спать .

Публикация 2024-07-30

The rooms were just okay, the cleaners did a great job with the daily service. Unfortunately, we had issues with the first room we were placed in. That the hotel knew about yet still placed us there (smells from drains and air-conditioning rattling). We were moved to a second room that was unfortunately a complete downgrade from what we had booked and paid for, smaller, double bed (booked for a king), with a terrible view of a messy construction site and no room for luggage, obviously unhappy about this we raised this to the staff. It took a long time (6hours) for them to rectify the issues but eventually got moved to a suitable room similar to the first one. The staff were not all working as a team and throughout the stay I received different information from each staff member regarding small things such as breakfast opening hours, access to the rooftop for some sunshine, pool access, available working spaces and the Airport transfers. This hotel has a lot of potential for growth and improvement.

Публикация 2024-05-19

Yanından bile geçmeyin. Odanın perdeleri ve koltukları satın alındığı günden beri temizlenmediği için tozdan boğazınız yanıyor. Küf kokusundan nefes alamadık ve 2 saat dayanabildikten sonra odadan ayrıldık. Bu kadar fahiş fiyat ödeyip üzerine sağlığımızdan olacaktık. Haftasonumuz rezil oldu, daha uygun fiyata tertemiz oteller var, konumu için bile burada kalınmaz.

Гостиница неплохая ,красивый вид во время завтрака . Близкое расположении к улице Истиклял, где находятся много магазинов и можно спустится к Галатской башне .На этом все . Сервис очень хромает . Халатов так и не дождались . Просила дать дополнительные вешали для одежды , сказали принесем и не принесли . Но самым большим разочарованием была ситуация с оплатой. ресепшион крайне не охотно взял карту (казахстанская карта банка Каспиан), затем сотрудник нервно ответил что на карте не хватает средств (хотя было более чем достаточно) . Пришлось оплатить кэшем . На утро увидели списание по карте . На нашу просьбу разобраться получили нервное : разбирайтесь со своим банком . Последующие 3 дня пытались прояснить ситуацию , на что ресепшион только показывал выписку, мол вашего платежа нет . Не заказывайте такси через ресепшион , потому что у них сговор с водителями и те зарядят таксу троекратно.

Публикация 2024-09-24

We had an OK experience. Cons: 1. The wifi is the most important problem of the Hotel. Basically, most of the times the connection is not available in the rooms. 2. The infrastructure of the hotel has problems. There was leaking water from the roof for our two rooms. Although the assistance solved the problem, this issue exists for the hotel. 3. The rooms are too dark and do not have a good view or even a view :) 4. Although the breakfast had several options, the quality of the foods were not good enough. 5. The hotel has only one elevator that is not enough. Most of the times we needed to wait a lot or use the stairs. Pros: 1. The location is very good. You can easily access to Istiklal and the şişhane metro station. 2. The hotel is pretty clean. A good smell can be felt everywhere and the rooms are clean. 3. It is a beautiful place with a very nice roof. We spent a night there and we enjoyed it. 4. Although the staff cannot speak English, they are helpful. 5. The lobby is beatiful and you can spend time using wifi (that only works there;). Overall, we had an OK experience.

Публикация 2024-09-22

Just finished spending a week there from Monday to Sunday. Ideal location in a lovely area. The top floor views are incredible and breakfast was meant to be held there each day. However breakfast was only open on the top floor for 1 day of our stay and all other days breakfast buffet was set up on the ground floor. Very disappointing and no reason given as to why - we actually went up to the top floor on one of the mornings to see why and it seems that there is a nightclub up there called DuDu - assuminh that if it's too messy from the night before they will change the breakfast to ground floor - understandable but to only get 1 breakfast up there out of 6 is disappointing when that is advertised as being the breakfast venue. The atrium room - avoid at all costs, no natural light at all comes in and it is not advertised as such. Makes it feel like you're in a basement no matter the time of day. Speaking of that room - I informed staff that the extractor fan in the bathroom didn't work so everything in there gets wet when you have a shower and that the handle to the bathroom door had fallen off - potentially locking someone in. I informed them in the morning before we headed out for sightseeing if it could be fixed and we'd return later that evening after sightseeing...these issues weren't fixed by that evening or over any course of our stay. All of the above made it feel like the staff didn't really care or responsive to issues, concerns or requests. The breakfast buffet was delicious, beds were large and comfy. The decor of the whole hotel was beautiful.

Публикация 2024-08-31

Abbiamo soggiornato al Donizetti per 3 notti in occasione della nostra visita a Istanbul, abbiamo prenotato la corner suite e che dire, era enorme, letto king size bellissimo e comodissimo! Colazione degna di un 5 stelle con molta scelta tra dolce e salato e con una vista sul Bosforo e la città dalla terrazza al settimo piano che è impagabile! Non abbiamo cenato al Dudu, il loro ristorante ma abbiamo fatto un aperitivo con dei cocktail buonissimi al tramonto! Indimenticabile

Публикация 2024-07-09

We stayed here for five nights. There are good and bad points that are worth mentioning. Let's begin with the positive ones. The location is wonderful. Close to Sisane metro and bus station and a 5 minute walk to Istiklal Street. The cleaning and housekeeping service is perfect. The breakfast view is lovely (but not the breakfast itself!) The architecture and decoration are beautiful and you feel like you're in an old mansion. The staff understand English and you won't have trouble communicating. The staff are ok but friendly? I don't think so! They barely say hi, bye or thank you! However, the only exception was the girl at the reception called Idil. She knows English very well and is really nice and helpful. Apart from her, the rest of the staff are not very friendly, specially the one in charge in the mornings (he might be the day manager). He is outspoken and even a bit aggressive in his attitude. The sad point is that they are clearly nicer and friendlier towards guests from Europe or America but when it comes to middle-eastern guests such as Iranians they act as if those guests are a nuisance. This is a serious issue that the manager needs to address. The room is clean and nice with a safe box and a lovely air-conditioner but the room service is poor! We asked for a set of fork and knife in the middle of the day and they rudely said that the kitchen is closed and that they won't send it to our room. The breakfast view towards Golden Horn is lovely but the breakfast itself is nothing special. You can go for a room without breakfast and you won't miss anything special. The breakfast area is really hot and they don't have a proper air-conditioning system for that area. Teaspoons which were put on the top of the cups in the buffet had tea and coffee stains on them almost everyday. Once I showed the stains to one of the staff and he kindly changed the spoon. All in all Palazzo Donizetti is worth the price and we recommend it to others but there is room for improvement specially when it comes to the staff's attitude. They need to be nicer. They must welcome their middle eastern guests as warmly as they welcome the rest of the nationalities and treat them with the same degree of respect that they show their European or English speaking guests. Such discrimination is not acceptable.

Публикация 2026-07-28

Overall, great. For those that wish to include dinner, note this is a vastly reduced menu. Therefore, if i had my stay again, i would have just done B&B and gone out for dinner ( loads of options). If staying more than 2 nights the menu may appear repetitive. Added: The menu comment/concern was rectified on our departure so you will be able to enjoy the full gourmet experience.

Публикация 2024-09-24

We had an OK experience. Cons: 1. The wifi is the most important problem of the Hotel. Basically, most of the times the connection is not available in the rooms. 2. The infrastructure of the hotel has problems. There was leaking water from the roof for our two rooms. Although the assistance solved the problem, this issue exists for the hotel. 3. The rooms are too dark and do not have a good view or even a view :) 4. Although the breakfast had several options, the quality of the foods were not good enough. 5. The hotel has only one elevator that is not enough. Most of the times we needed to wait a lot or use the stairs. Pros: 1. The location is very good. You can easily access to Istiklal and the şişhane metro station. 2. The hotel is pretty clean. A good smell can be felt everywhere and the rooms are clean. 3. It is a beautiful place with a very nice roof. We spent a night there and we enjoyed it. 4. Although the staff cannot speak English, they are helpful. 5. The lobby is beatiful and you can spend time using wifi (that only works there;). Overall, we had an OK experience.

Публикация 2024-09-22

Just finished spending a week there from Monday to Sunday. Ideal location in a lovely area. The top floor views are incredible and breakfast was meant to be held there each day. However breakfast was only open on the top floor for 1 day of our stay and all other days breakfast buffet was set up on the ground floor. Very disappointing and no reason given as to why - we actually went up to the top floor on one of the mornings to see why and it seems that there is a nightclub up there called DuDu - assuminh that if it's too messy from the night before they will change the breakfast to ground floor - understandable but to only get 1 breakfast up there out of 6 is disappointing when that is advertised as being the breakfast venue. The atrium room - avoid at all costs, no natural light at all comes in and it is not advertised as such. Makes it feel like you're in a basement no matter the time of day. Speaking of that room - I informed staff that the extractor fan in the bathroom didn't work so everything in there gets wet when you have a shower and that the handle to the bathroom door had fallen off - potentially locking someone in. I informed them in the morning before we headed out for sightseeing if it could be fixed and we'd return later that evening after sightseeing...these issues weren't fixed by that evening or over any course of our stay. All of the above made it feel like the staff didn't really care or responsive to issues, concerns or requests. The breakfast buffet was delicious, beds were large and comfy. The decor of the whole hotel was beautiful.

Публикация 2024-07-30

The rooms were just okay, the cleaners did a great job with the daily service. Unfortunately, we had issues with the first room we were placed in. That the hotel knew about yet still placed us there (smells from drains and air-conditioning rattling). We were moved to a second room that was unfortunately a complete downgrade from what we had booked and paid for, smaller, double bed (booked for a king), with a terrible view of a messy construction site and no room for luggage, obviously unhappy about this we raised this to the staff. It took a long time (6hours) for them to rectify the issues but eventually got moved to a suitable room similar to the first one. The staff were not all working as a team and throughout the stay I received different information from each staff member regarding small things such as breakfast opening hours, access to the rooftop for some sunshine, pool access, available working spaces and the Airport transfers. This hotel has a lot of potential for growth and improvement.

Публикация 2026-07-18

Ben kaldım ama tekrar kalmam. Odalar çok küçük, içinde mini bar bile yok. Çok sıcak havada soğuk su içemedik. Bu durumu otel yönetimine aktardığında odamıza portatif bir milim bar koydular ve sorunumuzu çözdüler. Teşekkür ederim. Odalar ise Oldukça eski. Asansörler yetersiz. Akşamüzeri çatısı restorana dönüştüğü için oldukça yoğun bir asansör trafiği yaşarsınız. Arabayı park etmek çok problemli bir bölge.

Публикация 2024-09-24

We had an OK experience. Cons: 1. The wifi is the most important problem of the Hotel. Basically, most of the times the connection is not available in the rooms. 2. The infrastructure of the hotel has problems. There was leaking water from the roof for our two rooms. Although the assistance solved the problem, this issue exists for the hotel. 3. The rooms are too dark and do not have a good view or even a view :) 4. Although the breakfast had several options, the quality of the foods were not good enough. 5. The hotel has only one elevator that is not enough. Most of the times we needed to wait a lot or use the stairs. Pros: 1. The location is very good. You can easily access to Istiklal and the şişhane metro station. 2. The hotel is pretty clean. A good smell can be felt everywhere and the rooms are clean. 3. It is a beautiful place with a very nice roof. We spent a night there and we enjoyed it. 4. Although the staff cannot speak English, they are helpful. 5. The lobby is beatiful and you can spend time using wifi (that only works there;). Overall, we had an OK experience.

Публикация 2024-03-22

I stayed at this hotel for 3 nights. this is the worst 4 star hotel I have ever stayed in. the quality of the pillow is very bad, it makes my neck pain. Before 10 o'clock the breakfast menu was finished and the restaurant staff was not friendly. There is only 1 elevator operating. So it takes 10 minutes or more to wait for the elevator. the furniture in my room looks worn out.

Публикация 2024-11-03

Worst hotel I never stayed at. We booked two suites and then we were told a week before we were to arrive at the hotel it was going under repairs and they had to cancel the reservation. Like a fool I believe this, but happened to go by the hotel when I was there on those same dates. The hotel was fully open and had not closed. We got some double talk from someone at the hotel and it was clear they had rented the two suites for a higher price to someone else. Stay away. Unless you want to make a booking four months ahead of time and then have them cancel a week before you arrive in Istanbul.

Публикация 2024-10-14

Ho soggiornato in questo albergo e, nel complesso, ha una posizione comoda e una buona colazione. Tuttavia, il nostro arrivo è stato estremamente deludente. Dopo un lungo viaggio con un volo in ritardo, ci è stato comunicato dalla reception che la nostra prenotazione non esisteva e che l'hotel era al completo. Abbiamo quindi contattato l'agenzia a cui ci siamo appoggiati che ci ha confermato che la prenotazione era avvenuta correttamente. Dopo vari scambi tra Tan, il ragazzo della reception, e l'agenzia, dopo un'ora e mezza di attesa, magicamente è saltata fuori una camera matrimoniale che abbiamo dovuto condividere in tre. Il giorno dopo ci è stata prontamente cambiata la camera. Ho letto un'altra recensione di questo tipo, forse sarebbe meglio mandare una mail di conferma all'hotel per non incappare in spiacevoli situazioni stressanti.

Публикация 2024-09-26

Io e mio marito abbiamo soggiornato in questo hotel a settembre per 4 notti all'inizio del nostro tour in Turchia. Tutto bene, pulito, elegante, ottimo servizio e buona posizione per la visita della città. Tornati dopo 15 giorni al termine del nostro tour per l'ultima notte abbiamo invece avuto la brutta sorpresa di essere informati che non risultava nessuna prenotazione e che l'hotel era pieno. La nostra agenzia in Italia, subito chiamata (aveva prenotato per noi altri 6 alberghi, macchina a noleggio e 3 voli senza alcun problema), ci ha informato che la prenotazione risultava invece OK. Non è stato affatto piacevole trovarsi alle 18.00 dopo diversi km ed ore di viaggio alle spalle in questa situazione. Il signore al desk dall'albergo in servizio il pomeriggio del 23 settembre non ha dimostrato interessato ad aiutarci, ci ha diversamente invitati ad allontanarsi per altri clienti. Nel corso dell'ora successiva è diventato invece gentilissimo nell'accopagnarci prontamente nell'hotel accanto dove c'era una stanza disponibile, in un hotel con categoria più bassa, la colazione peggiore del nostro tour ed un punteggio di 3.6 di recensioni, che non avrei certo scelto. Ci siamo fatti l'idea che abbiano fatto un overbooking ed avendo noi una prenotazione solo per 1 notte ci abbiamo lasciati a piedi dandoci una sistemazione di livello inferiore, sistemazione che abbiamo controvoglia accettato per la stanchezza e l'ora tarda ormai sopraggiunta. Non affidabile.

Публикация 2024-08-23

We left the Hotel on the afternoon of August 21st, asking the reception for a taxi that would take us to the Hotel point tacsim area where the "Havabus" bus is, specifying the address and requesting a taxi with payment by credit card, having run out of Turkish lira otherwise we would have gone to Pera tacsi and taken the taxi ourselves. The tall receptionist with a tattoo on his neck and the short colleague with black hair assured us of everything we requested. We took the taxi they called that took us to tacsim square and not to the requested address and did not have the POS to pay. Our requests were ignored and we had to return with the same tacsi to the hotel to explain the situation. Obviously I also had euros but they did not have the 50€ change and I had to pay the tacsi myself after the hotel staff created the problem, also creating a delay on my arrival at the airport. They didn't apologize, they didn't try to find a way to help us but they argued saying that it was the taxi driver's fault. But how can the taxi driver be at fault if they should have made sure and requested what we had requested. Luckily the taxi driver was satisfied with 7€ that I had in coins that were more or less the right cost from the hotel to taxi square and back. We took taxis all over the city, several times a day for the 5 days we were there and we never had any problems and there were also taxis with POS on board. After this issue that only made us waste time, we went to Pera taxi which is 200 meters from the hotel and we took a taxi with payment by card and with 200 Turkish lira we went to take the bus to the airport. All this in a 5 star hotel is unacceptable, you should change these two people because in addition to not understanding English well, they do not have the slightest idea of ​​how to manage a reception in a 5 star hotel. I will return to this beautiful city but I will carefully avoid this hotel, because in addition to the problem created at my departure it has a purely Turkish breakfast and not international also badly cooked with recycled things from the day before (an example: boiled cauliflower for breakfast and the next day cauliflower flan, the cold cuts left from the breakfast of the day before, cut into strips and seasoned as a hot dish, I will not go on to describe, a green vegetable from the day before, the next day it was a flan. There is bread of every kind and three types of mini brioches frozen and badly cooked, they are always moist and not crunchy, I do not want to go on further I think I have expressed the concept. Terrible breakfast and not International. Of international on the whole breakfast there are only scrambled eggs, which the chefs in 5 days that I stayed prepared only for three days, preparing only hard boiled eggs. I hope they take away the stars from this hotel and I will find out if there is a way to make a complaint to those who assign stars to hotels. A word of advice: Don't leave anything outside the safe. I left my designer sunglasses case in the room and couldn't find it again.

Гостиница неплохая ,красивый вид во время завтрака . Близкое расположении к улице Истиклял, где находятся много магазинов и можно спустится к Галатской башне .На этом все . Сервис очень хромает . Халатов так и не дождались . Просила дать дополнительные вешали для одежды , сказали принесем и не принесли . Но самым большим разочарованием была ситуация с оплатой. ресепшион крайне не охотно взял карту (казахстанская карта банка Каспиан), затем сотрудник нервно ответил что на карте не хватает средств (хотя было более чем достаточно) . Пришлось оплатить кэшем . На утро увидели списание по карте . На нашу просьбу разобраться получили нервное : разбирайтесь со своим банком . Последующие 3 дня пытались прояснить ситуацию , на что ресепшион только показывал выписку, мол вашего платежа нет . Не заказывайте такси через ресепшион , потому что у них сговор с водителями и те зарядят таксу троекратно.

Публикация 2024-12-08

Tertemiz ve konforlu bir otel, ayrıca personel çok ilgili. Spa kısmında görevli arkadaşlar çok yetkin. Güler yüzlü ve ikramı bol hamam deneyimi yaşamak isteyenlere de tavsiye edilir.

Публикация 2024-12-01

They did an excellent job; I felt relaxed, the body massage was wonderful, the sunna and washing were perfectly clean, and I found the staff very friendly and professional.

Публикация 2024-06-01

The staff is not very helpful. I give it 2 stars because the guy who carried my luggage was very nice.The hammam is free, but they are very sloppy with people who don't pay extra for the massage. In addition, the hammam is not hot and is a bit unsanitary with garbage left in it. Also, the breakfast is not very good, so there is no need to add it. Also, the 7th floor is like a club at night, so it is really noisy. However, the location is good, so enjoy the surrounding cafes and restaurants.

Публикация 2024-05-01

Has potential but falsely advertised as having A/C. Avoid the economy room as windows open to the inside so it's extremely dark and stuffy at all times especially without A/C. Room never went below 27.5°C. Bring a swimming cap if you want to use the pool, they do not provide for free. Indeed there is music at night but actually it was not our worst problem. Location is great.

Проживание май 2026 г · Публикация май 2026 г

Во время нашей первой поездки в Стамбул на день рождения моего бойфренда у нас было потрясающее пребывание в Палаццо Доницетти Стамбул, коллекция гобеленов от Hilton. Вся команда была такой теплой, дружной и полезной. Ресепшн, хозрасчет и персонал завтрака сделали каждый момент особенным. Мы также получили прекрасное обновление номера, что сделало наше пребывание еще лучше. Украшение дня рождения в нашем номере стало таким красивым сюрпризом и создало незабываемые воспоминания для нас. В баре на крыше также была действительно хорошая атмосфера, где можно расслабиться и насладиться напитками с потрясающим видом. Мы обязательно остановимся здесь снова во время нашего следующего визита в Стамбул.

Публикация 2024-08-31

Abbiamo soggiornato al Donizetti per 3 notti in occasione della nostra visita a Istanbul, abbiamo prenotato la corner suite e che dire, era enorme, letto king size bellissimo e comodissimo! Colazione degna di un 5 stelle con molta scelta tra dolce e salato e con una vista sul Bosforo e la città dalla terrazza al settimo piano che è impagabile! Non abbiamo cenato al Dudu, il loro ristorante ma abbiamo fatto un aperitivo con dei cocktail buonissimi al tramonto! Indimenticabile

Публикация 2024-08-06

Camere bellissime e pulite, letti comodi, il ristorante è sulla terrazza da cui si può vedere una grande parte della città di Istanbul. Sono anche disponibili la piscina e un bagno turco/sauna.

Публикация 2024-09-24

We had an OK experience. Cons: 1. The wifi is the most important problem of the Hotel. Basically, most of the times the connection is not available in the rooms. 2. The infrastructure of the hotel has problems. There was leaking water from the roof for our two rooms. Although the assistance solved the problem, this issue exists for the hotel. 3. The rooms are too dark and do not have a good view or even a view :) 4. Although the breakfast had several options, the quality of the foods were not good enough. 5. The hotel has only one elevator that is not enough. Most of the times we needed to wait a lot or use the stairs. Pros: 1. The location is very good. You can easily access to Istiklal and the şişhane metro station. 2. The hotel is pretty clean. A good smell can be felt everywhere and the rooms are clean. 3. It is a beautiful place with a very nice roof. We spent a night there and we enjoyed it. 4. Although the staff cannot speak English, they are helpful. 5. The lobby is beatiful and you can spend time using wifi (that only works there;). Overall, we had an OK experience.

Публикация 2023-12-04

The wifi was very unstable during the entire stay, not working 95% of the time in the rooms. I understand we might have just gotten unlucky, however the staff was very condescending with the situation and acts like the guest doesn’t know how the WiFi works. They keep telling us that it works, or that it’s because we have an iPhone and it works better with other phones, or it is going to be fixed in a few hours even when it clearly doesn’t work and did not get fixed throughout our entire 3 night stay. We also switched rooms the first day because they told us the WiFi was only broken on our floor. We were asked to bring all our things with no help down to the lobby just to go back up to a different floor with the same broken WiFi and 2 single beds. They then told us to go to a different room over the phone with a king bed so we did and ended up waiting for 15 mins to just go back downstairs to find the staff as no one came. We didn’t want to move again so when we asked the staff to put the bed together, they did it in the most unhygienic and lazy way possible and one of the staff doing the bed had a terrible smell. The staff simply took the duvet a single bed and turned it horizontally instead of getting a new duvet. Clearly doesn’t fit as our feet will be hanging out?? The hotel has the potential to be very nice, the rooms were spacious and bed was comfortable. WiFi clearly does not work in the rooms, even if the staff tells you it does... I understand sometimes there are technical difficulties but gaslighting the guests isn’t the way to go.

Публикация 2023-12-22

Konum olarak iyi bir otel ama 1 günlük konaklamamda o oranda iyi bir deneyim yaşayamadım maalesef. Yorgun olduğumdan check-in sonrası hemen yattım ama tam dalmışken kapım çalındı. Oda servisi bir şey isteyip istemediğimi soruyor... İstemiyorum diyip gönderdim ve tekrar uyumaya çalıştım. Yeniden dalmışken tekrar kapım çaldı. Meyve tabağınızı getirdim diyen başka bir görevli... Ben istemedim diyorum, ama burası dendi diyip hâlâ konuşmayı uzatıyor. Çevreden gelen inşaat seslerini söylemiyorum bile... Rahatsız etmeyin kartı arıyorum kapıya asmak için ama odada kart yok!?! Sonraki sabah duşa girdim ve sürpriz... Duş jeli kabı bomboş. Çoğu otelde gördüğümüz tek kullanımlık jeller yerine büyük doldurulabilir kapları tercih etmişler ama ufak bir detay tâbi doldurmayı unutmuşlar... Hâlbuki bu her müşteri sonrası kontrol edilmesi gereken bir şey. Özetle tekrar tercih etmem, başkasına da önermem.

Публикация 2026-07-18

Ben kaldım ama tekrar kalmam. Odalar çok küçük, içinde mini bar bile yok. Çok sıcak havada soğuk su içemedik. Bu durumu otel yönetimine aktardığında odamıza portatif bir milim bar koydular ve sorunumuzu çözdüler. Teşekkür ederim. Odalar ise Oldukça eski. Asansörler yetersiz. Akşamüzeri çatısı restorana dönüştüğü için oldukça yoğun bir asansör trafiği yaşarsınız. Arabayı park etmek çok problemli bir bölge.

Публикация 2024-09-22

Just finished spending a week there from Monday to Sunday. Ideal location in a lovely area. The top floor views are incredible and breakfast was meant to be held there each day. However breakfast was only open on the top floor for 1 day of our stay and all other days breakfast buffet was set up on the ground floor. Very disappointing and no reason given as to why - we actually went up to the top floor on one of the mornings to see why and it seems that there is a nightclub up there called DuDu - assuminh that if it's too messy from the night before they will change the breakfast to ground floor - understandable but to only get 1 breakfast up there out of 6 is disappointing when that is advertised as being the breakfast venue. The atrium room - avoid at all costs, no natural light at all comes in and it is not advertised as such. Makes it feel like you're in a basement no matter the time of day. Speaking of that room - I informed staff that the extractor fan in the bathroom didn't work so everything in there gets wet when you have a shower and that the handle to the bathroom door had fallen off - potentially locking someone in. I informed them in the morning before we headed out for sightseeing if it could be fixed and we'd return later that evening after sightseeing...these issues weren't fixed by that evening or over any course of our stay. All of the above made it feel like the staff didn't really care or responsive to issues, concerns or requests. The breakfast buffet was delicious, beds were large and comfy. The decor of the whole hotel was beautiful.

Публикация 2024-05-01

Has potential but falsely advertised as having A/C. Avoid the economy room as windows open to the inside so it's extremely dark and stuffy at all times especially without A/C. Room never went below 27.5°C. Bring a swimming cap if you want to use the pool, they do not provide for free. Indeed there is music at night but actually it was not our worst problem. Location is great.