Palazzo Donizetti Istanbul, Tapestry Collection by Hilton

Публикация 2024-08-06

Camere bellissime e pulite, letti comodi, il ristorante è sulla terrazza da cui si può vedere una grande parte della città di Istanbul. Sono anche disponibili la piscina e un bagno turco/sauna.

Проживание август 202 · Deluxe Room With Additional Bed|1 двуспальная кровать и 1 односпальная кровать

Замечательное место! Чистота, уют, комфорт, расположение! Обязательно остановлюсь ещё раз.

Публикация 2024-07-30

The rooms were just okay, the cleaners did a great job with the daily service. Unfortunately, we had issues with the first room we were placed in. That the hotel knew about yet still placed us there (smells from drains and air-conditioning rattling). We were moved to a second room that was unfortunately a complete downgrade from what we had booked and paid for, smaller, double bed (booked for a king), with a terrible view of a messy construction site and no room for luggage, obviously unhappy about this we raised this to the staff. It took a long time (6hours) for them to rectify the issues but eventually got moved to a suitable room similar to the first one. The staff were not all working as a team and throughout the stay I received different information from each staff member regarding small things such as breakfast opening hours, access to the rooftop for some sunshine, pool access, available working spaces and the Airport transfers. This hotel has a lot of potential for growth and improvement.

Публикация 2024-07-09

We stayed here for five nights. There are good and bad points that are worth mentioning. Let's begin with the positive ones. The location is wonderful. Close to Sisane metro and bus station and a 5 minute walk to Istiklal Street. The cleaning and housekeeping service is perfect. The breakfast view is lovely (but not the breakfast itself!) The architecture and decoration are beautiful and you feel like you're in an old mansion. The staff understand English and you won't have trouble communicating. The staff are ok but friendly? I don't think so! They barely say hi, bye or thank you! However, the only exception was the girl at the reception called Idil. She knows English very well and is really nice and helpful. Apart from her, the rest of the staff are not very friendly, specially the one in charge in the mornings (he might be the day manager). He is outspoken and even a bit aggressive in his attitude. The sad point is that they are clearly nicer and friendlier towards guests from Europe or America but when it comes to middle-eastern guests such as Iranians they act as if those guests are a nuisance. This is a serious issue that the manager needs to address. The room is clean and nice with a safe box and a lovely air-conditioner but the room service is poor! We asked for a set of fork and knife in the middle of the day and they rudely said that the kitchen is closed and that they won't send it to our room. The breakfast view towards Golden Horn is lovely but the breakfast itself is nothing special. You can go for a room without breakfast and you won't miss anything special. The breakfast area is really hot and they don't have a proper air-conditioning system for that area. Teaspoons which were put on the top of the cups in the buffet had tea and coffee stains on them almost everyday. Once I showed the stains to one of the staff and he kindly changed the spoon. All in all Palazzo Donizetti is worth the price and we recommend it to others but there is room for improvement specially when it comes to the staff's attitude. They need to be nicer. They must welcome their middle eastern guests as warmly as they welcome the rest of the nationalities and treat them with the same degree of respect that they show their European or English speaking guests. Such discrimination is not acceptable.

Публикация 2024-07-03

Optimale Lage. Metro ist in der Nähe!

Публикация 2024-06-25

Καλή τοποθεσία, το πρωινό μέτριο αλλά με πολύ καλή θέα γιατί είναι στον 7ο όροφο η αίθουσα

Публикация 2024-06-12

Hôtel magnifique, personnel sympathique, belle endroit

Публикация 2024-06-11

Great value - great location - thank you Yasin and also burst- for the service - appreciate it and had a lovely time in Istanbul. :)

Публикация 2024-06-05

Ωραίο ξενοδοχείο που "βρίθει" από ιστορία! Όμορφα δωμάτια και υπέροχο πρωινό στον 7ο όροφο! Το μεγαλύτερο πλεονέκτημα του όμως είναι η τοποθεσία του! Όλα είναι δίπλα! Χωρίς να χρειάζεσαι το αυτοκίνητο σου είναι ολα σε κοντινή απόσταση. Θα ξαναπάω σίγουρα!

Публикация 2024-06-02

Öncelikle otelinizin müşterisi değilim fakat 27.05.2024 saat 10:30 suları otelinizin tam karşı kaldırımında taksi bakınırken otelin ön girişinde camı silen bir kişi ve takım giydiklerinden resepsiyonist olduklarını düşündüğüm sigara molasına çıkan iki kişi sokakta ordan geçen sadece ben varken bana doğru "Nçnçnç ne giymiş böyle","Ama böyle şey olur mu hiç giymese de olurmuş" gibi ifadeler kullandılar bunu buraya yazıp yazmama konusunda bayağı kararsız kaldım fakat bunun sözlü taciz olduğu kanısına vardığım için yazma zorunluluğunda hissettim. Çalışma arkadaşlarınıza dikkat etmenizi öneririm.

Публикация 2024-06-01

The staff is not very helpful. I give it 2 stars because the guy who carried my luggage was very nice.The hammam is free, but they are very sloppy with people who don't pay extra for the massage. In addition, the hammam is not hot and is a bit unsanitary with garbage left in it. Also, the breakfast is not very good, so there is no need to add it. Also, the 7th floor is like a club at night, so it is really noisy. However, the location is good, so enjoy the surrounding cafes and restaurants.

Публикация 2024-05-30

The hotel is located near istiklal street so it's a strategic place, but the staff is not too nice. I ask the front staff to keep my room key when i go out in the morning, but when i came back the staff said they don't have my room key. Only the staff who bring luggage to my room is nice. He explained a lot about the hotel. Expecting a lot better service from a 4 star hotel.

Публикация 2024-05-29

جميل .... .... ....

Публикация 2024-05-23

Çok güzel bir tecrübeydi müsaitlikleri doğrultusunda uyguladıkları upgrade için de çok teşekkür ederiz. Üstelik hiçbir çaba göstermeden sadece asansörle gidebildiğiniz dudu cabası. Fiyat konusunda da İstanbul standartlarının altındaydı kesinlikle 5/5 geçerliydi diyebiliriz.

Публикация 2024-05-19

Yanından bile geçmeyin. Odanın perdeleri ve koltukları satın alındığı günden beri temizlenmediği için tozdan boğazınız yanıyor. Küf kokusundan nefes alamadık ve 2 saat dayanabildikten sonra odadan ayrıldık. Bu kadar fahiş fiyat ödeyip üzerine sağlığımızdan olacaktık. Haftasonumuz rezil oldu, daha uygun fiyata tertemiz oteller var, konumu için bile burada kalınmaz.

Публикация 2024-05-13

I stayed there for two weeks with my father and brother, excellent accessibility, cleanliness and acceptable rooms, average breakfast. Very unique, cozy and memorable unique, cozy and memorable hotel.In fact, it depends on your own temperament, if you are sociable and friendly, the staff and personnel will treat you beautifully, the unique management of Mr. Adel a very stylish man and professional manager he doing his job Best, The reservation of Mr. Toncay and Yasin was unique and professional, and Mr. Ali was also unique in breakfast and bar. I thank all of person for the hospitality. You shouldn't expect a luxury five-star hotel, but of course it is even better, as for noise, all the hotels in Istanbul have the same situation, and most of the hotel windows do not have a view, this is not a problem. Finally it is one of the best hotels in terms of management, access, cleanliness, and comfort , I have tried most hotels in Istanbul and this hotel is one of the best.

Публикация 2024-05-13

Mekanın görünüşüne aldanmayın, girişte solda buyrun yemek servisimiz var dediler, buz gibi mekanda bizi tam bir saat beklettiler, menüden seçtiklerimizin yarısını da beklerken servis edilemediğini söylediler, şikayetimizi ilettik içtiklerimizle hesabı istedik, yetkili durumu telafi etmek için hiç birşey yapmadı. Haftasonu öğlen keyfini böyle mahvettiler

Публикация 2024-05-11

güzel mekan, berbat ötesi işletme. o yok, bu yok dedikten sonra 1 saat soğukta bekletip, yemekleri getirmeyip, içeceklerin ücretini alıp gönderdiler. bir şey yetkilisi tugay/turgay bey durumu telafi etmek için kılını bile kıpırdatmadı.

Публикация 2024-05-11

فندق ممتاز وجميل وهادي قريب من شارع الاستقلال وبرج غلطة ويقع على شارع كله فنادق فخمة الاثاث مريح والعاملين لطفين

Публикация 2024-05-04

Hotel na odličnoj lokaciji ,sa odlicnim i prijatnim osobljem i sa ukusno uređenim sobama

Публикация 2024-05-01

Has potential but falsely advertised as having A/C. Avoid the economy room as windows open to the inside so it's extremely dark and stuffy at all times especially without A/C. Room never went below 27.5°C. Bring a swimming cap if you want to use the pool, they do not provide for free. Indeed there is music at night but actually it was not our worst problem. Location is great.

Публикация 2024-05-01

Very nice and beautiful hotel with nice rooms, comfortable beds, and a very clean environment 👌

Публикация 2024-04-24

Hem otel hem de spa'da masaj hizmeti çok iyiydi. Nezih ve sakin bir yer.

Публикация 2024-04-23

A little noisy but the hotel and room is very nice.

Публикация 2024-03-30

Access to public transportation is really convenient. The rooftop breakfast had a good variety of food. Our room didn't have any windows that opened to fresh air, and it was dusty and smelly.