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Raffles Istanbul

Zorlu Center - Shopping Mall, Levazım, Vadi Caddesi, 34340 Beşiktaş/İstanbul, Türkiye

Отель5 ★Наша оценка 8.9 / 10Очень высокая ценовая категория

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Отзывы · 300

Отзыв №1

Публикация 2026-08-18

Raffles has truly become my home whenever I’m in Istanbul. This was my 10th stay here, and I keep coming back for a reason. The hotel is beautiful, the atmosphere is elegant, and the service has always been exceptional. A very special thank you to our butler, Mustafa, who has been taking such wonderful care of us throughout our stays. He is always incredibly attentive, kind, and professional, and consistently goes above and beyond to make sure everything is perfect. Having someone who remembers your preferences and takes care of every detail makes each visit feel even more personal and special. Thank you, Mustafa for always making us feel at home. Looking forward to many more stays!

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Отзыв №2

Публикация 2026-08-16

This is my go-to hotel whenever I visit Istanbul. The hotel is luxurious without going over the top, and the location is great if you’re doing business in the area. The service is impeccable, and the gym and spa—which is a particular highlight—are top-notch. One of my favorite moments of the day is breakfast, where Hamit consistently goes above and beyond to make it a great experience. He remembers my preferences and always delivers exceptional hospitality.

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Отзыв №3

Публикация 2026-08-10

올해 2026년 2월달 약혼기념으로 가족들이랑 2박3일 동안 주니어 스위트룸 2개 예약해서 머물렀을때 너무나 만족해서 이번 여름도 7월 30일부터 8월 1일까지 주니어 스위트룸에서 2박 3일 동안 지냈는데 너무나 만족했습니다. 일단 저희 담당 버틀러 MERT MUMCU씨의 친절함과 서비스정신은 더할나위 없이 좋았습니다 이번 일정에는 저번에 시간이 없어서 못즐겼던 스파시설도 즐겼는데 스킨 케어 받은 여자친구가 너무나 좋다고 칭찬일색입니다 조식 또한 너무나 맛있게 먹었는데 특히 에그베네딕트 정말 맛있게 먹었습니다. 그리고 보스포러스 라운지는 꼭 강추드립니다 일인당 85유로인가 해서 비싸게 느껴질 수 있습니다만 아침 일찍부터 이용하신다면 조식부터 저녁까지 다 해결하실 수 있고 저녁에 보스포러스 라운지에서 찍는 야경이 정말 기가 막힙니다. 그리고 올 2월과 달라진 서비스가 있다면 중간에 바디오일과 더욱 편안한 수면을 위한 수면안대와 피톤치드 향이 들어간 바디세럼과 필로우미스트도 저희 담당 버틀러인 MERT씨가 챙겨주셨습니다. 그것도 손편지와 함께말이죠. 그리고 좀더 래플스 자체 기프트도 좀더 많이 졌습니다 호텔 위치는 정말 좋습니다. 특히 Gayrettepe 역을 바로 갈수 있어서 공항, 탁심 또한 가기 편합니다. 하물며 메트로버스도 이용할수 있기 때문에 어디든지 갈수 있는 교통요충지입니다 저희 커플은 이번에 다른 호텔들이 궁금해서 이동했지만, 다음번에는 래플스에서만 머물고 싶을만큼 정말 정말 추천드립니다! 아참 2월달에 프라이빗 요트투어를 했엇는데 그때도 정말 좋았는데 지금 8월 여름이라면 훨씬 더 좋을거같네요 물론 가격대는 좀 있습니다만 가족분들끼리 오신다면 좋은 선택인거 같습니다 !

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Отзыв №4

Публикация 2026-08-10

The best hotel in in the world ❤️❤️❤️

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Отзыв №5

Публикация 2026-08-10

Perfect.

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Отзыв №6

Публикация 2026-08-09

Kendi evimizde gibi hissettik İstanbul’da kaldığımız en iyi otel teşekkür ediyoruz kaliteli hizmetiniz için

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Отзыв №7

Публикация 2026-08-09

A really good stay at Raffles, especially thanks to Armagan, he is heartwarming and hospitality!

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Отзыв №8

Публикация 2026-08-06

The hotel is very nice and luxury but the service is really bad - Housekeeping service is really bad - Butler services is useless as you have to ask them literally what to do - food is 2 out of 5

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Отзыв №9

Публикация 2026-08-02

Raffles Istanbul is a true 🌟🌟🌟🌟🌟 hotel! We stayed here for 3 nights at the end of June. Everything about the experience was top-notch. We arranged our own transport from Istanbul Airport, but the hotel has multiple transfer options that are undoubtedly best in class, just check with them when they email you in advance of your stay and they will send you all of the info. The lobby of the hotel is gorgeous. The reception area is well appointed and comfortable and the front desk staff were super helpful and gracious to us. We had reserved a Deluxe Bosphorus Room because we really wanted to have a view of the Bosphorus and the bridge. The room is advertised as measuring 72 square meters (775 sq. ft.). Even before our arrival we received an email from the hotel offering an upgrade to the Junior Suite, which is advertised as 135 square meters (1453 sq. ft.). Since the photos on the website are limited, and the view was important to us, we asked if we could wait and see the difference upon our arrival, and they were happy to accommodate. One of the butlers took us to check out both rooms after we checked-in, and despite there being twice the space in the suite, the view from the Deluxe Bosphorus Room was incredible so we stayed with that. We were on the 19th floor, so we were high enough that we had an expansive view of the Bosphorus. The room has huge plate-glass windows that slide open onto a deck. Our room was basically lined-up directly with the bridge, so when you walked into the living space from the hall you had a direct view of the bridge and Bosphorus. It was truly breathtaking! Not many hotels in the world where you can wake up and look out your window and see two continents! The hotel is located on top of Zorlu Center, which is the luxury mall of Istanbul. The hotel has its own dedicated entrance to the Zorlu Center, which is a really nice and convenient perk. There are a variety of restaurants in Zorlu too, so you can find food very easily. We ate breakfast in the restaurant downstairs, Halit was our waiter on two of the mornings and he was really awesome. He was a consummate professional but also had a warm and welcoming personality, a very unique skill that I haven’t encountered often. The food was amazing as well. The breakfast food is like a buffet but mostly comprised of traditional Turkish breakfast items, all of which are made with the freshest & highest quality ingredients — I definitely recommend grabbing some kaymak (clotted cream) with the Bitlis Hizan honey, if they are still serving that particular type. There is also an à la carte menu with some wonderful options too add to your breakfast too. We also ordered room service, all of which was great too. We loved the Istanbul Raffles and look forward to staying there on our next trip to Istanbul, inşallah (as they say in Türkiye).

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Отзыв №10

Публикация 2026-08-01

Pay attention to your stuff, the housekeepers stole my charo Ruiz dress, the hotel doesn’t care at all

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Отзыв №11

Публикация 2026-07-30

Our second time staying here and it is The best of the best, from the decor to the rooms and especially the attentive customer service We have 2 young children and the team left went out their way to entertain the kids from leaving teddies and activities in the room for the kids to complete on our return from days out The a la carte breakfast is delicious and the lobster from isokoyo is a must try We feel this is excellent value for moeny for the service and class of hotel Thank you for the pleasant stay raffles istanbul

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Отзыв №12

Публикация 2026-07-29

Tek kelimeli İstanbul’un en iyilerinden diyebiliriz konumu zaten çok net bir şekilde İstanbul’un en iyisi . Otelin dizaynı odaları lobisi bekleme alanları servis alanları ve restoranları gerçekten çok ama çok kaliteli özellikle otelin lobisinde oturmak çay kahve içmek misafirlerinizi ağırlamak gayet güzel ve başarılı . Otelin içinden direk AVM’ye giriş çıkış mevcut bu da otel için çok büyük artılardan bir tanesi

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Отзыв №13

Публикация 2026-07-28

Mein Aufenthalt im Raffles Istanbul war von Anfang bis Ende außergewöhnlich. Schon beim Check-in wurde ich herzlich empfangen und während des gesamten Aufenthalts war der Service aufmerksam, professionell und gleichzeitig sehr herzlich. Das Zimmer war großzügig, makellos und sauber. Besonders beeindruckt haben mich die Restaurants. Das Abendessen im Isokyo war auf höchstem Niveau – exzellente Qualität, kreative Gerichte und ein tolles Ambiente. Auch das Frühstück und die Atmosphäre im gesamten Hotel waren hervorragend. Die direkte Verbindung zum Zorlu Center ist ein großer Pluspunkt und macht den Aufenthalt noch komfortabler. Ich reise viel und übernachte regelmäßig in Luxushotels. Das Raffles Istanbul gehört definitiv zu den besten Hotels, in denen ich bisher war. Wer erstklassigen Service, exzellente Gastronomie und echten Luxus sucht, ist hier genau richtig. Vielen Dank an das gesamte Team – ich komme sehr gerne wieder.

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Отзыв №14

Публикация 2026-07-28

It was a good stay; we had a lovely suite and the service was good. However, there were several drawbacks—specifically, almost none of the interconnecting doors between the rooms could be locked. The most annoying issue was the main bathroom door, which could neither be locked nor even fully closed; I don't know how this defect went unnoticed. Another issue was the alcohol; I believe it should be optional, especially since it is easily accessible to children.

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Отзыв №15

Публикация 2026-07-28

Otel hizmeti alacaksanız ödediğiniz paraya değecek. Tam anlamıyla kalite...

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Отзыв №16

Публикация 2026-07-27

Das Frühstück war für mich die größte Enttäuschung des gesamten Aufenthalts. Für ein Fünfsternehotel ist das Angebot schlicht nicht angemessen. Die Auswahl ist klein, eintönig und es gibt nichts, das einen begeistert oder in Erinnerung bleibt. Schon beim Betreten des Frühstücksbereichs fehlt der erste Eindruck, der Lust aufs Essen macht. Die Speisen sind lieblos angerichtet, die Servierplatten wirken kahl und die Präsentation ist so schlicht, dass sie eher an eine einfache Kantine als an ein Luxushotel erinnert. Alles wirkt farblos und steril – weiße Teller mit wahllos darauf platzierten Speisen, ohne Liebe zum Detail und ohne den Anspruch, den man von einem Hotel dieser Kategorie erwartet. Was mich aber am meisten enttäuscht hat, ist, dass überhaupt kein Türkei-Gefühl aufkommt. Wenn ich in der Türkei Urlaub mache, erwarte ich ein Frühstück, das die türkische Kultur widerspiegelt – mit frischen, traditionellen Spezialitäten, die mit Stolz serviert werden. Stattdessen wirkt hier alles austauschbar und beliebig. Das Menemen war enttäuschend – ehrlich gesagt bereite ich es zu Hause besser zu. Auch sonst sucht man vergeblich nach authentischen türkischen Highlights. Keine frisch zubereiteten Gözleme, kein traditionell servierter türkischer Kaffee, keine kleinen Besonderheiten, die das Frühstück zu einem Erlebnis machen. Gleichzeitig verfolgt das Hotel aber auch kein modernes internationales Frühstückskonzept. Es ist weder authentisch türkisch noch hochwertig international – sondern wirkt wie ein halbherziger Kompromiss, bei dem nichts wirklich überzeugt. Besonders schade ist, dass ich bereits vor einigen Jahren in diesem Hotel war und das Frühstück damals ganz anders in Erinnerung habe. Die Qualität hat leider deutlich nachgelassen. Von einem Fünfsternehotel erwarte ich ein Frühstück, das begeistert – mit Vielfalt, Frische, Atmosphäre und Liebe zum Detail. Leider war davon nichts zu spüren.

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Отзыв №17

Публикация 2026-07-23

Herşey çok güzeldi ferah odalar geniş lobi çalışanlar çok saygılı Pahalı ama kalite

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Отзыв №18

Публикация 2026-07-23

Incredibly beautiful hotel.

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Отзыв №19

Публикация 2026-07-20

Bester Aufenthalt in einem Cityjotel seit langem, Buttlerservice, SPA, GYM, Zimmer - alles ehrliche 5 Sterne plus X! Danke für die schönen 10 Tage an das gesamte Team und sicher auf bald!

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Отзыв №20

Публикация 2026-07-20

Nice.

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Отзыв №21

Публикация 2026-07-14

A perfect place for business meetings and professional gatherings. The elegant atmosphere, excellent service, and luxurious surroundings create the ideal environment for productive conversations. The staff are attentive and welcoming, making every visit a truly enjoyable experience. Highly recommended for both business and special occasions.

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Отзыв №22

Публикация 2026-07-11

Horrible service ⭐☆☆☆☆ Absolutely unacceptable service for a hotel that claims to be five-star luxury. I called four separate times just to get a simple fruit plate delivered. After an unreasonable wait, what finally arrived was an embarrassing selection of poor-quality fruit that looked anything but fresh. It was honestly worse than what I've seen at many ordinary hotels. This level of service is nowhere near what anyone should expect from Raffles Istanbul. Having to repeatedly chase room service for such a basic request is ridiculous, and the end result was a complete disappointment. If this is the standard they consider acceptable, they seriously need to rethink their service and quality control. I expected luxury, but instead received poor service, wasted time, and low-quality food.

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Отзыв №23

Публикация 2026-07-10

Ailemle muhteşem bir tatil yaptım alışveriş merkezinde olması artı bir de zaten avantajlı çocuklarla rahatlıkla gezilebilecek bir alan sessizliği temizliği restoranı spası her şeyi muhteşemdi teşekkür ederiz

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Отзыв №24

Публикация 2026-07-08

Gidip görmelisiniz

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Отзыв №25

Публикация 2026-07-05

I loved staying at the hotel and i would like to point out that the staff is very friendly and helpful, in particular Deniz- the concierge. He was very welcoming, with wonderful advise.

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