Отзыв №26
Публикация 2026-07-04
I lost my power bank in the room you said you didn’t find it in the room but I think one of your staff stolen it. Also I couldn’t change the shower water temperature it’s super hot!
Zorlu Center - Shopping Mall, Levazım, Vadi Caddesi, 34340 Beşiktaş/İstanbul, Türkiye
6adfa67de1fc59ca9702505e
Публикация 2026-07-04
I lost my power bank in the room you said you didn’t find it in the room but I think one of your staff stolen it. Also I couldn’t change the shower water temperature it’s super hot!
Публикация 2026-07-01
good
Публикация 2026-06-28
The room was always very clean, tidy, and well prepared. The team paid attention to small details and took care of the things that mattered to us without us even having to ask. The morning breakfast service was also excellent. Serkan was especially kind, friendly, and helpful when taking our breakfast orders, which made the experience even more pleasant. Thank you for the great hospitality.
Публикация 2026-06-25
Our stay at Raffles Istanbul was exceptional, and one of the highlights was the outstanding service provided by Deniz from the Concierge team. From the moment we arrived, Deniz was warm, professional, knowledgeable, and genuinely dedicated to making our stay memorable. Every recommendation and every arrangement was handled flawlessly, with remarkable attention to detail. It is rare to encounter such a high level of hospitality, and Deniz truly embodies the standards of a world-class luxury hotel. Thank you for making our visit to Istanbul so special. We look forward to returning
Публикация 2026-06-23
Halit thanks for your good service
Публикация 2026-06-18
Kusursuz Hizmet ve Muazzam Temizlik İnanılmaz güzel ve tertemiz bir otel. Yemeklerin lezzeti harikaydı ama beni en çok mutlu eden şey çalışanların ilgisi oldu. Özellikle yemekhanede görevli Nimet Hanım’a güler yüzü ve harika enerjisi için çok teşekkür ederiz. Konforlu ve huzurlu bir tatil arayan herkese kesinlikle tavsiye ederim.
Публикация 2026-06-18
Çok șık
Публикация 2026-06-14
فندق متصل بمركز زورلو المبنى حوالي ٣٠ طابق الغرف واسعة ولها شرفة واسعة بها كرسيين وطاولة والحمام نظيف يتوفر به شطاف ولكن بشكل عام يحتاج تجديد قدموا ضيافة فواكه وفواكه مجففة بالغرفة
Публикация 2026-06-11
Restorant bölümünde Bekir beye ilgisi ve güler yüzü için teşekkür eder,başarılar dileriz.
Публикация 2026-06-11
Bekir bey restoranda bizimle ilgilendi. Teşekkür ederiz.
Публикация 2026-06-08
من أفضل وأجمل فنادق اسطنبول بجوار أفخم مول
Публикация 2026-06-06
I rarely write reviews, but our experience at Raffles Istanbul truly deserved one. I’ve been fortunate enough to stay at many luxury hotels around the world, and this hotel genuinely stands out as one of the best experiences I’ve had. What makes it so special is not just the beautiful property, but the people. Every single staff member we interacted with was incredibly kind, welcoming, attentive, and genuinely caring. The level of service felt so personal and heartfelt, and it made us feel completely at home throughout our stay. Thank you to the entire team for such a memorable experience. This will absolutely be my go-to hotel whenever I’m in Istanbul, and I already look forward to coming back.
Публикация 2026-06-06
In terms of accomodation the hotel was good. However, experience with the reception was terrible. During check-in instead of pre-authorization they directly charged TRY195,000 as security, way above cost of accomodation. After check-out accomodation was charged again, and I had to wait for refund of security for 2 weeks!!! They use guests as they bankers!
Публикация 2026-06-05
housekeeping Hizmeti Biraz Zayıf İçeride İnsan Varmı Yokmu Diye Kapı Çalınmadan Girebiliyor İlgili Görevli Arkadaş Bu Konuda Gereğinin Yapılması Gerekiyor En Azından İlgili Personele Gereken Eğitim Verilmeli...
Публикация 2026-06-05
Great service by Ayberk and Dohan
Публикация 2026-06-04
Dojan Piskin is one of the best person I meet in raffles his service recognition and way of talking politely make feel good 😊 I wish him for the bright future in raffles. All the service and staff members are also adorable
Публикация 2026-06-04
Ресторан Исокуе очень красивый хороший.Большой выбор и хорошее обслуживание.Особенно хочу отметить менеджеров Бекир и Айберк и Халит!!!!!!!!Очень внимательные и профессиональные специалисты!!!!Спасибо большое!!!!
Публикация 2026-06-01
이스탄불 여행을 계획하고 있다면 이곳에 묵는 것을 적극 추천합니다. 쇼핑몰 바로옆이라 쇼핑도하고 지하철과도 가깝고 무엇보다 조용해서 좋았습니다. 기념일을 특별하게 보내기 위해 선택한 호텔이었는데, 호텔에서 준비해 준 이벤트와 서비스, 아름다운 뷰, 그리고 객실 관리까지 모든 면에서 만족스러웠습니다. 6일 동안 머무는 내내 호텔에서만 시간을 보내도 좋을 정도로 편안했고, 수영장, 헬스장, 조식, 룸서비스까지 모두 기대 이상이었습니다. 덕분에 잊지 못할 추억을 만들고 편안하게 쉬다 갑니다. If you’re visiting Istanbul, I highly recommend staying here. We chose this hotel to celebrate a special anniversary, birthday and everything exceeded our expectations from the thoughtful surprises and excellent service to the beautiful views and well-maintained room. We stayed for 6 nights and enjoyed every moment. The hotel was so comfortable that we were happy spending time there. The pool, gym, breakfast, and room service were all excellent. Thanks to the wonderful staff and facilities, we had a memorable and relaxing stay. Highly recommended! ⭐️⭐️⭐️⭐️⭐️
Публикация 2026-05-31
A truly exceptional stay at Raffles Istanbul. The service was outstanding, the rooms were beautiful and spacious, and every detail was thoughtfully taken care of. The staff made us feel incredibly welcome throughout our stay. One of the best hotel experiences we’ve had, and we would gladly return. Highly recommended.
Публикация 2026-05-30
Fantastic care and hospitality
Публикация 2026-05-27
Lobby cafe harika
Публикация 2026-05-25
Yurtdışından gelen misafirlerimiz ile yapacağımız toplantılar için lobisini kullandığımız Zorlu Center ın hemen yanındaki ultra lüks otel. Özellikle içeride bir karmaşa olmaması toplantılarımızı yapabilmemiz için bize daha uygun bir alan sunuyor. Yemekleri yeterli lezzette ama menü çok zengin diyemem. Vale hizmeti yeterli denecek seviyede, çok beklemedik. Lavabolar temiz ve çok çok özenli.
Публикация 2026-05-24
Microsoft Açık Kaynak 2018 buluşması için gittiğim, konferans sürecinde otel tertip ve düzen nedeniyle verdiğim 5 yıldıza dahi değerlendirme yapan bir kalite süreçleri var. İlk defa yorum yapmadığım ama değerlendirme yaptığım bir noktadan geri dönüş alıyorum :) Alışılmadık bir müşteri memnuniyeti yaşadım :) Teşekkürler Ferhan Hanım
Публикация 2026-05-21
Incredible staff – I did not even stay at the hotel at this particular time, but the concierge spent 30 min helping me to get a taxi (which was near impossible at the time); all while rain was pouring down. Amazing service, thank you again.