Отзыв №76
Публикация 2025-07-27
My family of 5 and I stayed at The Marmara for our very first month-long visit to Üsküdar. After extensive research, we chose The Marmara over an apartment rental primarily for the convenience of daily cleaning. We booked the three-bedroom suite on the 9th floor, and I want to acknowledge that the staff—especially Muhammad, Murad, and the entire front desk team—were exceptionally friendly, welcoming, and helpful throughout our stay. That said, there were some challenges that affected our overall experience. The 9th floor does not have direct elevator access, which meant we had to climb a flight of stairs from the 8th floor. This made carrying groceries and other items up and down more difficult, especially during a long stay with children. I also suspect this may have made it harder for the cleaning team to bring proper equipment like vacuums and cleaning supplies to the apartment. As a result, the “daily cleaning” service felt very minimal—it mostly involved replacing towels and emptying the trash. The kitchenette, dining table, bedrooms, and floors were not cleaned or vacuumed. For a month-long stay, particularly at a substantial cost, we expected more thorough cleaning at least every few days. Without access to any cleaning supplies or equipment ourselves, it became difficult to maintain the space, especially with three kids. While the location and staff were wonderful, the lack of proper cleaning and the inconvenience of the 9th-floor setup ultimately made the stay less comfortable than we had hoped. For shorter stays, The Marmara may still be a good option, but for long-term visits, it might be worth considering whether an apartment rental or a property with more comprehensive cleaning services would be a better fit. Breakfast is very basic, not worth the added charge. It wasn’t refilled as often if you came at the later time. You’ll probably have more options and save money getting your groceries or breakfast. In addition, for “an apartment hotel” the refrigerator was a tiny mini-bar size; not suitable for a family of 5 staying for a long term stay.