Gleam Collection Hotel

Публикация 2026-06-19

Elle ne veau pas 5 étoile c'est un 4 étoiles maximum

Публикация 2026-06-17

Quiet location, near the metro station. New big rooms, good quality, nice breakfast.

Публикация 2026-06-16

كانت إقامتي في هذا الفندق رائعة جدًا واستمتعت بها كثيرًا. موقع الفندق ممتاز وقريب من كل الأماكن المهمة، مما جعل التنقل سهلًا ومريحًا. الغرفة كانت واسعة ونظيفة ومريحة للغاية. أكثر ما أعجبني هو تعامل جميع الموظفين؛ كانوا بشوشين ومتعاونين جدًا، ويساعدونك في كل شيء منذ اللحظة التي يرونك فيها. كما أن خدمتهم سريعة جدًا، وأي شيء تطلبه للغرفة يصلك خلال ثوانٍ. شكرًا خاصًا للموظف Jaan وللموظف Arda على احترافيتهما ولطفهما وحرصهما على تقديم أفضل خدمة. بالتأكيد سأكرر الإقامة مرة أخرى وأنصح بهذا الفندق بشدة I had a wonderful stay at this hotel and truly enjoyed my experience. The location is excellent and close to everything, which made getting around very convenient. The room was spacious, clean, and very comfortable. What impressed me the most was the staff. Everyone was friendly, welcoming, and always ready to help from the moment they saw you. Their service was incredibly fast, and anything you requested for your room arrived within seconds. A special thank you to Jaan and Arda for their professionalism, kindness, and exceptional service. I would definitely stay here again and highly recommend this hotel to anyone visiting the area.

Публикация 2026-06-16

الفندق نظيف جدا وموقعه ممتاز ،لا يوجد مكواه لكن عندما طلبتها وفروها بسرعه ، الافطار جيد يؤدي الغرض تطلب يعطونك شاي او قهوة او كابتشينو وما يتأخرو ابدا ولكن بما اني من عشاق الشاي احب يكون ركن شاي وموية وعصير مستقل ((خدمة ذاتية ))حتى اقوم بالتعبئة بدون كلفة لاحد ،واشكر الموظف ((يلماز)) جدا خدوم والموظفة ((بينار )) قائمين على خدمة البوفيه بكل جدارة

Публикация 2026-06-16

Cok memnun kaldık , tüm personele teşekkürler

Публикация 2026-06-15

The hotel itself is beautiful, the rooms are stylish, and the location is great. We also want to highlight that many of the staff members were absolutely wonderful. The gentleman making the coffee at breakfast, the cleaning staff, and the breakfast team were incredibly kind, welcoming, and helpful throughout our stay. They truly made us feel at home. Unfortunately, our experience with the hotel’s taxi recommendation left a very negative impression. We were explicitly told by hotel staff that booking through them would be cheaper than Uber, more reliable, and would cost a maximum of 2,500 TL when paying by card. Based on that information, we chose not to book an Uber. When the taxi arrived, the price suddenly became 2,800 TL, and nobody gave us a clear answer despite us asking to confirm the agreed price before leaving. The driver kept talking about “commission” and became very unfriendly as soon as we questioned the price, even refusing basic courtesy such as helping with our luggage. Afterwards, we checked Uber and found that the same journey, including card payment and all fees, would have cost between 1,900 and 2,400 TL. We felt misled and disappointed that a hotel we trusted recommended a service that was more expensive and far less professional than what we could have booked ourselves. It is a shame because the hotel and most of its staff deserve praise, but this experience significantly impacted our stay. I hope management takes this feedback seriously and ensures that future guests receive transparent and honest recommendations.

Публикация 2026-06-14

I highly recommend the gleam Hotel. It is well located, not near the main street, so it is calm and quiet. Personel is super friendly and professional. Rooms are nice fresh. 5 stars!

Публикация 2026-06-12

Tolles service , war sehr zufrieden

Публикация 2026-06-11

Хороший уютный отель. Очень вежливый персонал, в особенности человек по имени Can. Любые проблемы, вопросы решают очень быстро. За свою стоимость отель просто топ

Публикация 2026-06-11

Прекрасный отель! Персонал очень обходительный, помогающий по всем вопросам, что очень приятно! Номера чистые, опрятные. Завтраки хорошие. Все было отлично!

Публикация 2026-06-11

Отличное расположение, персонал очень вежливый, номера чистые Can очень хороший парень

Публикация 2026-06-11

Great place to stay, super nice staff! Mr can and visit and yılmaz

Публикация 2026-06-11

Very good mr can very helpful

Публикация 2026-06-10

الفندق جدا ممتاز والخدمه من الجميع ممتازه الفطور في اختيارات جيده الغرف جدا نظيفه ومكيفه وفيها مكينة قهوة الموقع ليس على شارع عام ولكن يعتبر جيد عموما

Публикация 2026-06-09

Disappointing experience. No air conditioning.

Публикация 2026-06-06

الفندق جميل وفخم ومرتب اخذت غرفة وجلسه صغيره فيها مادري استديو او سويت اسمه المهم جميل جداً فيه 2 تلفاز و2 تكييف الموظفين خدومين جداً وودودين طبعاً التقييم 4 من 5 بسبب العزل لم يكن قوي تسمع تظيف الغرفه المجاوره افضل حل تنام بدري وتصحى بدري بالليل هادئ جداً انصح فيها للي نومهم مرتب ماجربت الفطور الموقع قريب من اكثر الاماكن الجميله والمطاعم المعروفه ، السعر اخذنه تقريباً الليله ب 500 ريال حجزته عن طريق تطبيق المطار

Публикация 2026-06-06

The hotel rooms and lobby are modern and clean. The front desk service is excellent as well as the drinks section. However, housekeeping service was underwhelming. They didn't clean the bathroom and shower for the duration of our stay and we even picked fungus in the shower.

Публикация 2026-06-05

Great location! The room was very comfortable and clean. The staff were very helpful. Special thanks to Yacup!

Публикация 2026-06-05

فندق رائعه نظيف والاستاف بشوشين والقهوه ووكوكيز كل يوم مجانا كل يوم 🌹والموقع قريب من الاسواق والمطاعم

Публикация 2026-06-05

Thanks for hospitality Hasan and Caner It’s was great to stay with you!

Публикация 2026-06-05

Gan goood service

Публикация 2026-06-02

ممتازه جداً لكن البلكونه مامنها فايده صغيره جداً الغرف نظيفة بس صغيرة

Публикация 2026-06-02

Friendly and helpful staff; neat and clean rooms

Публикация 2026-06-01

I did not end up staying at this hotel because of an unexpected family emergency that forced me to cancel my trip. What disappointed me was the complete lack of flexibility. I requested cancellation of my $1000 booking through Booking.com less than 24 hours after making the reservation and explained the situation immediately. Despite several polite requests and the fact that the cancellation was requested almost immediately after booking, the hotel repeatedly refused to offer any assistance, refund, credit, or alternative solution. I understand that policies exist, but customer service is measured by how businesses handle exceptional situations. Unfortunately, in my case, there was no willingness to work toward a reasonable resolution. Based on this experience, I cannot recommend the hotel’s customer service.

Публикация 2026-06-01

It was outstanding stay in this hotel. The service stands out, staff is very very attentive, caring, professional. Everything we we needed they provided right away, I’ll be staying here always and honestly recommend to everyone visiting Istanbul. Arda, can ,narmin , hasan,furkan these guys deserve a raise, they made our time amazing!!!