Проживание ноябрь 202 · Публикация Дата отзыв · Стандартный двухместный номер с 1 кроватью
We liked the nice view from the café and the fact that the sea was only a short walk away. We visited Istanbul for the first time and chose this hotel based on reviews and photos. Usually this works well for us, but this time we were very disappointed. On the first day, we were given a different room than the one we booked. It was a much lower category. The room was very small, dusty, and dirty. There were no towels or soap. We did not understand what happened, so we went to the reception. The manager apologized and said that tomorrow we could move to our real room. The next day we found out that we still could not move to our room. They told us they would “upgrade” us as an apology, but the only difference was an extra bed, which we did not need. Again, there were no towels or soap, and the room was very dirty (we even found an empty chips package in the corner). On the third day, we finally moved into the room we had booked. During these days, we could not unpack our things, because every morning we had to pack again and wait until 3 p.m. to move to another room. We stayed for almost a week, and nobody changed our towels. They were also very old and worn out. The room did not have a kettle, cups, or a safe, even though they were listed in the description. Twice, when the staff entered our room to take out the trash, they did not close the door afterwards, so we came back to an unlocked room. The manager always smiled and apologized, but nothing was actually done. Even to get towels, we had to wait at reception, because they would not bring them to the room. Our experience with this hotel was very bad. Maybe if you are a young solo traveler who only needs a cheap bed, you might like it. Or if you enjoy loud music and dancing until morning, because the hotel restaurant has this every night. But if you are a regular tourist, I recommend choosing another place.