Cheers Lighthouse

Публикация 2026-08-26

Terrible experience. Because of my late flight I got there almost 1am and the receptionist tells me they only accept cash and even after pledging some understanding that it was late and I was exhausted he did not allow me to pay in the morning, pointed me to the closest atm which charged me 6€ fee without warning me first. It's very upsetting that because of tax evasion and card machine fees we end up being overcharged so the acommodation looks cheaper online.

Публикация 2026-04-01

I had a very disappointing and frustrating experience at this hotel and would strongly advise others to be cautious. I arrived late at night (around 1am on Jan 26) after a long day of travel, only to be charged more than the quoted price. The staff told me it was because I used a credit card, but this was never disclosed beforehand. Things only got worse from there. On January 26 and again on January 27, housekeeping repeatedly left my door unlocked, which is a major safety concern. The condition of the room was also unacceptable—mold on the bathroom ceiling, peeling paint, missing or damaged floorboards, and even a hole in the wall with exposed wires. On top of that, the balcony door hinges were broken, causing the door to fall backwards when opened, which felt dangerous. On January 28, I was finally moved to a different room, but the problems didn’t stop. Early in the morning on January 29 (around 4am), I was locked out of my room. After staff let me in, I then became locked inside and they had to break the doorknob to get me out. This was honestly scary and completely unacceptable. At 5am, I was moved again to another room due to the broken door. Later that same day, staff told me they were “upgrading” me by sending me back to my old room. When I asked how that was an upgrade, they said it was because they would put a working doorknob on it. This response was rude and dismissive. After pushing back, I was told to stay in my current room and discuss it the next day. On the 30th, instead of resolving anything, I was forced to move again. At that point, after multiple room changes, safety concerns, and constant disruptions, I decided to check out and book another hotel. The staff throughout this experience were rude and unhelpful. I contacted the owner directly to address these concerns, but he never responded. I was also refused an invoice/receipt at the property and told to contact a main office via email. I never received a response, and they refused to provide any kind of refund. Overall, this experience was stressful, unsafe, and poorly managed. Between the condition of the rooms, lack of transparency with pricing, repeated security issues, rude staff, and complete lack of accountability, I would not recommend staying here.

Проживание март 2026 · Публикация Дата отзыв · Люкс с гидромассажной ванной и видом на море

Расположение и вид из окна К сожалению, впечатление от проживания осталось крайне негативным. В номере было грязно: полы не убраны, в туалете стоял сильный неприятный запах, из-за которого вонял весь номер. Полотенец изначально не было — принесли только после просьбы. Одноразовые средства гигиены (зубная паста, щётка, тапочки и т.д.) отсутствовали полностью. Интернет работал очень плохо. Отдельный минус — оплата только наличными. У меня была только карта, поэтому пришлось снимать деньги по невыгодному курсу с дополнительной конвертацией. Об этом заранее не предупредили. Номер нам настолько не понравился, что мы хотели вернуть деньги и переехать в другой отель, но нам отказали в возврате. В итоге мы всё равно уехали и нашли другой отель за ту же цену — и он оказался в несколько раз лучше по качеству. Не рекомендую.

Проживание март 2026 · Публикация Дата отзыв · Кровать в общем 6-местном номере для женщин

The stuff was very friendly and ready to help. The terrace on the first floor has a great view. Nice location. The stairs are pretty narrow so it’s hard to climb up and down with the luggage. The room itself is pretty noisy even if you try to be quiet (the squeaking of the floor, the doors and the closets). Not a bid deal, but it might be a bit difficult to get a good rest if you’re staying only for one night.

Проживание февраль 20 · Публикация Дата отзыв · Люкс с гидромассажной ванной и видом на море

Konum olarak Turistik yerler yürüme mesafesinde. 10-15 dk içerisinde ulaşabilirsiniz. Bizimle ilginen Egemen beye çok teşekkür ediyoruz. O olmasaydı rezervasyonu iptal edip kaçacaktık. Otel de asansör yok.Temizlik konusunda çok eksiklikler var.

Публикация 2026-07-13

DO NOT BOOK THE ECONOMY ROOM. We stayed around 2 weeks last April. we booked the double bed economy room for 2 people. the room was very small and was in the basement, the "terrace" out the window was an air duct surrounded by walls. And during the night, slugs started to come out from the holes in the bathroom piping.(see pictures) We asked for a room change, they only allowed us to change it with a 120 eur fee. We changed the room into a top floor room, and right after we moved rooms a new guest was moved into the "economy" room. We heard that guest also complain to the front desk staff about the room too. The manager did nothing to address the actual issue. the new oom was better, but the bathroom had very poor ventilation so the room allways got steamy. We had some momentary breathing issues from that. The room itself had very little amenities, there wasnt even a place to hang towels. they just put them on the bed but where are we supposed to put them if theyre wet? No kettle, fridge, or anything. Had a basic tv though. The cleaning was done by only one lady, there were times where our cleaning requests weren't done because she was overworked. The front desk staff told us "talk to the cleanung lady yourself" Other than that, there are some events going on in the main hostel building. some free, some for money. We had our own plans so we didnt go to those. Breakfast was included, but had a small selection. MUCH less than shown on the pictures. Overall, this hostel tries to act more like a bar and hangout spot and the hostel feature is just secondary?? very weird :/ There are many much better hotels for this price, Istanbul is a huge city. Look for more options. I wish we didnt waste money on this hostel, but honestly whatever. Enjoy the money Mr manager.

Проживание март 2026 · Публикация Дата отзыв · Четырехместный номер

Начну с того что отель находится в очень хорошем районе , все в пешей доступности , все достопримечательности . Что касается номеров и самого отеля Cheers Lidhthouse , отель нуждается в ремонте , фото предоставленные на сайте устарелые . Мы взяли номер на 4 человека ( хотя нас было трое ) с видом на море , вид на море есть но не настолько живописный как хотелось бы . Заселили на час позже но администратор Egemen любезно предложил нам чай или кофе на выбор пока мы ждём . Номер нам не понравился ( не было зеркала , шкафа ,тапочек ( выдали позже) , банных принадлежностей и немного обветшалогот вида самого номера. Нам любезно предложили другой отель не далеко от того который бронировали , на завтраки ходили в этот . В целом очень внимательные администраторы, терраса с видом на море где можно просто посидеть выпить кофе или покурить ( те кто курят) По субботам там проходят вечеринки , стоимость 20 € в них входит ужин , зажигательные восточные танцы один бокал спиртного на выбор ( пиво или вино ) караоке , игры и тд. А так же разоичная музыка под которую можно танцевать . В Целом пребывание прошло хорошо на все просьбы менеджер реагировал очень быстро и решал проблемы . Самым ярким впечатлением была вечеринка где познакомились с другими людьми с разных стран и разных возрастов Из минусов самого отеля - нуждается в ремонте и однообразные завтрак ( но администратор любезно предложил нам другой и приготовил специально для нас что было очень приятно )

Проживание март 2026 · Публикация Дата отзыв · Одноместный номер

The staff was amazing, super caring, and attentive. Thex help me with anything I needed and gave me recommendations. The room was clean and nice. The tea was delicious Private rooms are in a different building than the hostel itself, and they don't let you know that in advance, until when I arrived I was taken to another building 10 min away walking from the hostel, and this builing does not have any front desk so there is nobody around in case you need something like an extra blanket for everythin u need to go to the hostel

Проживание ноябрь 202 · Публикация Дата отзыв · Стандартный двухместный номер с 1 кроватью

We liked the nice view from the café and the fact that the sea was only a short walk away. We visited Istanbul for the first time and chose this hotel based on reviews and photos. Usually this works well for us, but this time we were very disappointed. On the first day, we were given a different room than the one we booked. It was a much lower category. The room was very small, dusty, and dirty. There were no towels or soap. We did not understand what happened, so we went to the reception. The manager apologized and said that tomorrow we could move to our real room. The next day we found out that we still could not move to our room. They told us they would “upgrade” us as an apology, but the only difference was an extra bed, which we did not need. Again, there were no towels or soap, and the room was very dirty (we even found an empty chips package in the corner). On the third day, we finally moved into the room we had booked. During these days, we could not unpack our things, because every morning we had to pack again and wait until 3 p.m. to move to another room. We stayed for almost a week, and nobody changed our towels. They were also very old and worn out. The room did not have a kettle, cups, or a safe, even though they were listed in the description. Twice, when the staff entered our room to take out the trash, they did not close the door afterwards, so we came back to an unlocked room. The manager always smiled and apologized, but nothing was actually done. Even to get towels, we had to wait at reception, because they would not bring them to the room. Our experience with this hotel was very bad. Maybe if you are a young solo traveler who only needs a cheap bed, you might like it. Or if you enjoy loud music and dancing until morning, because the hotel restaurant has this every night. But if you are a regular tourist, I recommend choosing another place.

Публикация 2026-04-22

Overall, this stay was disappointing considering the price of over €780. While the staff were friendly, the location was convenient, and the sea view was beautiful, the hotel did not meet expectations. The biggest issue was the noise. The windows were poorly insulated, and the walls were extremely thin — we could hear everything, from outside traffic and the tram to conversations, doors, and even bathroom noises from neighboring rooms. There were also loud events in the hotel almost every evening, often until after midnight. The rooms were in poor condition, outdated, and not clean. We stayed for a week, and during the last three days, the room was not cleaned at all. Housekeeping did not come, and we were not provided with fresh towels, which was very disappointing. The bathroom was very small, the TV and Wi-Fi did not work properly, and the sauna was not functioning as expected. Breakfast was basic but okay, although the breakfast area was very small. Overall, not worth the price, and I would not recommend staying here unless improvements are made.

Публикация 2025-11-04

Lo mejor que se puede decir es que está bien ubicado, muy cerca de la Mezquita azul, que hay buenas vistas al mar de Marmara y que el desayuno es aceptable. Lo demás todo bastante mal, la habitación vieja, cochambrosa, desconchada y muy sucia (el baño ni os cuento), no hay ni un armario, cómoda o estantería para poner la ropa. El baño diminuto, oxidado y mal barrido cuando llegamos. Las fotos que vi en internet no se parecen en nada a las de mi habitación. Al lado de una circunvalación con tráfico intenso de día y de noche y lo peor es que el mismo hostal ponía la música altísima TODAS LAS NOCHES hasta más tarde de las 12. Es como un bar con un par de habitaciones encima. Si lo llego a saber no voy ni de casualidad.

Публикация 2025-10-26

The Good: comfortable beds, reasonable breakfast, location is so so, and the view was good. The Bad: Trams run behind the property all night. Same with car horns from the road. The music volume was up, down, and loud early at breakfast and throughout the day. The ugly: Absentee owner does not manage the staff. Cleaning staff was very disrespectful. Other staff fought with each other in front of us. Overall, this place soured the mood quickly and they never tried to fix it. I won't return.

Проживание март 2026 · Публикация Дата отзыв · Кровать в общем 6-местном номере для женщин

The stuff was very friendly and ready to help. The terrace on the first floor has a great view. Nice location. The stairs are pretty narrow so it’s hard to climb up and down with the luggage. The room itself is pretty noisy even if you try to be quiet (the squeaking of the floor, the doors and the closets). Not a bid deal, but it might be a bit difficult to get a good rest if you’re staying only for one night.

Проживание февраль 20 · Публикация Дата отзыв · Люкс с гидромассажной ванной и видом на море

Konum olarak Turistik yerler yürüme mesafesinde. 10-15 dk içerisinde ulaşabilirsiniz. Bizimle ilginen Egemen beye çok teşekkür ediyoruz. O olmasaydı rezervasyonu iptal edip kaçacaktık. Otel de asansör yok.Temizlik konusunda çok eksiklikler var.

Публикация 2026-07-13

DO NOT BOOK THE ECONOMY ROOM. We stayed around 2 weeks last April. we booked the double bed economy room for 2 people. the room was very small and was in the basement, the "terrace" out the window was an air duct surrounded by walls. And during the night, slugs started to come out from the holes in the bathroom piping.(see pictures) We asked for a room change, they only allowed us to change it with a 120 eur fee. We changed the room into a top floor room, and right after we moved rooms a new guest was moved into the "economy" room. We heard that guest also complain to the front desk staff about the room too. The manager did nothing to address the actual issue. the new oom was better, but the bathroom had very poor ventilation so the room allways got steamy. We had some momentary breathing issues from that. The room itself had very little amenities, there wasnt even a place to hang towels. they just put them on the bed but where are we supposed to put them if theyre wet? No kettle, fridge, or anything. Had a basic tv though. The cleaning was done by only one lady, there were times where our cleaning requests weren't done because she was overworked. The front desk staff told us "talk to the cleanung lady yourself" Other than that, there are some events going on in the main hostel building. some free, some for money. We had our own plans so we didnt go to those. Breakfast was included, but had a small selection. MUCH less than shown on the pictures. Overall, this hostel tries to act more like a bar and hangout spot and the hostel feature is just secondary?? very weird :/ There are many much better hotels for this price, Istanbul is a huge city. Look for more options. I wish we didnt waste money on this hostel, but honestly whatever. Enjoy the money Mr manager.

Публикация 2026-08-31

This is a really good value hostel/hotel. My room was really nice and large and a very good price compared to similar options in Istanbul. Koray on the front desk was very accommodating, and allowed me a late check-out. Breakfast was nice, but quite minimal. The location is really nice, with a view over the Bosporus out into the sea from the balcony, and a 10 minute walk to the blue mosque, with heaps of food and options all around. It felt more like a hotel as there were social activities booked but not much seemed to be going on and they cancelled a few activities.

Публикация 2026-04-25

it's a 5/5 experience for me. the staff are attentive and friendly, the location is close to historical part of Istanbul, short walk distance to the sea side if you like to stroll. you can watch a beautiful view while having your breakfast. they change our towels everyday and do our bed, thanks for that. the bed is also one of the nicest mattress ive ever slept on. we had a slug problem first time of our arrival cuz we had the budget room but later upgraded to a better one, thanks a bunch to Metehan and Nihat for their help ✨

Проживание 2025-02 · Публикация 2025-02-23

Наше пребывание было замечательным. Мы провели 3 ночи в Cheers Lighthouse. Номер был просторным, у нас был балкон с видом на море, это было потрясающе. Персонал очень дружелюбный, особая благодарность Berkant за всю помощь! 😊 Расположение отличное для осмотра достопримечательностей, и поблизости много хороших ресторанов. Мы вернемся!

Публикация 2026-04-02

Bila sam četvrti put u Istanbulu i ovaj hotel je loše iskustvo u odnosu na to kako se prikazuje na bookingu. Sobe nemaju osnovne stvari od npr kuvala, čaša, ogledala, mesta za stvari u vidu makar jednog ofingera. Soba nije imala daljinski za klimu, niti TV. Bili smo smešteni u delu tj prvoj sobi u prizemlju, ( sobe su odovojene od hotela) i ulazna vrata nemaju prigušivač nego zalupe i probude vas. Doručak se ne može nazvati doručkom, sramotan je u odnosu na hotele sa manjim brojem zvezdica u kom sam bila a koji je imao raznovrsniju ponudu, doručak je baš siromašan. Ono što je dobro čistačica svaki ili svaki drugi dan donosi papuče, peškire i namesti sobu. Osoblje koje radi u hotelu je divno i uvek spremno da pomogne! Sve pohvale za Egea ⭐

Проживание январь 202 · Публикация Дата отзыв · Двухместный номер эконом-класса с 1 кроватью

The staff make this place, all of them were super friendly and helpful, welcomed everyone who stayed there and tried to make them part of the family. They arrange events most nights and will give good suggestions on places to explore and eat. Included breakfast is pretty good, not every hostel offers that so it's a decent bonus to save some money. There's also a bar where you can hang out and meet people in the evening. Location is great, right behind the Blue Mosque. The private bedrooms need updating and renovating. A few little things could improve them a lot. For example, simply having a couple of places to at least hang a towel in them, a hook on the door or something? As it was I had to leave the towel in the bedroom which is kind of annoying, the only place to hang it was the opposite side of the room to the bathroom! Also, the bulb in my room had a tendency to flicker which was annoying, and the bedside light didn't work.

Проживание февраль 20 · Публикация Дата отзыв · Стандартный двухместный номер с 1 кроватью

Városban való elhelyezkedése. Ár - érték arányban 0. Nem a foglalt szobát kaptuk. Nem volt szekrény, egy törött szék állt két fő rendelkezésére. Nem volt ruha fogas, nem volt fűtés, hideg volt a szoba. Egy ágyon kívül semmi sem volt a szobában. Két napig nem volt melegvíz! Probléma jelzését követően se oldódott meg a helyzet.

Публикация 2026-01-02

Pues desde que llegamos al hotel la atencion malisima,pedi una almoada extra y una manta ya que hacia frio en la habitacion porque entra frio por todas las ventanas y tuve que ponerle cinta porque no me trajeron nada,la tv pedimos que la arreglaran porque no funcionaba y tampoco hicieron nada,nos tomaban el pelo,y servicio limpieza en 6 dias no cambiaron ni un dia las sabanas ni las toallas,pedimos trajeran una fregona porque se llenaba de agua el baño y tampoco nada 6 dias con el baño encharcado,una discusión de la habitación de enfrente que duro de 4-6 am noche y ni se molestaron en subir,y los 3 ultimos dias para rematar el agua se iva y teniamos bajar cada dia a pedir el agua...en resumen la peor experiencia de mi vida,ah y las fotos de el hotel no son las que ni comparacion con la habitación que nos dieron que era de verguenza.nada mas que hay que ver las fotos la higiene...y el recepcionista te toma e pelo y por no perder uno las formas...publico todo y mejor.es mejor pagar un poco mas y coger con mas calidad

Проживание ноябрь 202 · Публикация Дата отзыв · Бюджетный двухместный номер с 1 кроватью

El desayuno estaba bien y el personal es agradable. Buena ubicación. La recepción y el desayuno están en otro edificio. La habitación no tenia toallas y la vasija estaba casi dentro del plato de ducha. Hacía frio en la habitación (mes noviembre).

Публикация 2026-04-20

Location is great and the price is affordable. They also offer free breakfast, which is a nice bonus. However, I was very disappointed with the hygiene. The bathroom was extremely dirty, and despite asking the staff three times to clean it, only a superficial job was done. The mattresses were also not clean. Even though I booked a higher-end room, it was poorly insulated and felt damp, which made the stay uncomfortable. Finally, the overall ambiance was quite low. It’s not an ideal place if you’re looking to meet people, and loud music was played at the reception late at night for no clear reason.

Публикация 2026-03-29

Very dirty hostel, the dorm room and wc. If you don’t ask for cleaning, they just ignore even if the rubbish bin is full. You see the toothpick is staying there for 4 days, might be still there afterwards. The toilet paper need to be requested everyday. When I walked in the dormitory, I just suspected that this is the one I chose.

Проживание январь 202 · Публикация Дата отзыв · Двухместный номер эконом-класса с 1 кроватью

I like the personel. People are very nice and helpful. Internet has great speed. First, the hygiene level is 0 : the rooms were cleaned solely and only upon request and it was poorly executed. During our ten days stay, only 4 time it was cleaned. The sheets were ripped and not all that clean. Second, they claimed the room was an upgrade they offered us : while we had -1 level room. The curtains were see-through. I asked for a change they said they will change our room, which they never did. The sheets were for single beds while we had a double bed. Third, the room it self was, dark. Very dark. The shower handle was broken and unusable. The lights were so dim it hurt my eyes. The problem was most in the restroom. I had to use my phone torch to use the toilet or to chrck myself in the mirror. And last but not least, the food in the morning was the same every day. I don't know why but everything is very very low quality : instant coffee, instant milk, one orange and one apple thinly sliced... Only the eggs made it work. Cheese was very salty, and the juice is very bad.

Проживание декабрь 20 · Публикация Дата отзыв · Кровать в общем 8-местном номере для мужчин и женщин

The staff were very friendly and happy to help when asked. Bedding was comfortable. Breakfast was excellent. Lockers were large and easy to use. No drinkable water freely available for guests - had to ask a staff member to refill your water bottle each time. Bathrooms were very dirty - toilets, basin, shower, the lot. It was stressful trying to get clean in a dirty bathroom. Room cleaning service would come and go and bathrooms would remain dirty. I changed dorm rooms during my stay and observed this in both bathrooms. The first room I was in had lots of black mould on the bathroom ceiling above the shower. Bad smell coming from shower drain. I observed this in two different rooms. Toilet paper wasn't replaced by staff regularly. I had to ask at reception for toilet paper several times. Not a disaster, but you would expect that toilets simply have this. Hand soap in bathrooms wasn't replaced by staff regularly. I used two different bathrooms and both times had to request soap.

Проживание апрель 202 · Публикация Дата отзыв · Четырехместный номер

Nimic . Nici nu am putut sta in așa infecție. Totul de la intrare până la bucătărie și camera. Am fost nevoiți să părăsim locația imediat. Nici măcar nu au fost înțelegători sa ne de-a macar o parte din banii achitați 1800 lei. Suma imens de mare. Nici măcar 1 nu merita această locație. Țeapă mare. Fetitiva. Nimic . Nici nu am putut sta in așa infecție. Totul de la intrare până la bucătărie și camera. Am fost nevoiți să părăsim locația imediat. Nici măcar nu au fost înțelegători sa ne de-a macar o parte din banii achitați 1800 lei. Suma imens de mare. Nici măcar 1 nu merita această locație. Țeapă mare. Fetitiva Niste tepari, sa nu mergeți acolo niciodată. Escroci. Care păcălesc clienții inclusiv pe cei de la booking.

Публикация 2026-08-15

Hiç memnun kalmadık. Yorumlara ve fotoğraflara aldanıp gittik. Ama yorumlar nasıl bu kadar iyi anlayabilmiş değiliz. Kahvaltı her gün aynı ve hiç iyi değil. Kahvaltı yapılan kısım ile odamız arasında yürüme 5-6 dk vardı. Ve bize bu önceden bildirilmedi. Haliyle biz de sormadık kahvaltı otelin içinde mi diye. Odalar zerre kadar temiz değildi. Halılar pisti. Camlar açılmıyordu. Yorganlar kirliydi. Yüz ve saç havlusu bile konulmamıştı. Özetle seçecekseniz beklentiyi çok düşük tutun. Bizim de yüksek değildi ama bunu da beklemiyorduk. Çalışanlar genel olarak iyiydi bu arada.

Публикация 2026-04-07

Our family stayed one night at Cheers Lighthouse in March 2026. The location and price are great. However, the rooms needs some improvement. Our stay coincided with two days of heavy rain, and our room had serious water leaks above the bed. We were changed to another room, but the new room also showed water leaks, this time coming under the floor panels next to the balcony. There was also water damage in the bathroom ceiling. The guy at the reception was really nice and helpful, and the breakfast buffet was great. However, we wouldn't chose this hotel again if the rooms are not improved.

Проживание март 2026 · Публикация Дата отзыв · Четырехместный номер

The family rooms in the upper floor have water leaks and they need serious improvement. The location and price are great. The guy at the reception was very nice and helpful. He gave us local tips and helped us arranging transfers from/to the airport. The breakfast buffet was great. Our family stayed one night at Cheers Lighthouse in March 2026. Our stay coincided with two days of heavy rain, and our room (a family room in the upper floor in the building next to the hostel) had serious water leaks above the bed. We were changed to the room in front our original room, but the new room also showed water leaks, this time coming under the floor panels next to the balcony. There was also water damage in the bathroom ceiling. See the photos.

Публикация 2026-07-15

⚠️ABSOLUTE WARNUNG !!!! Leider müssen wir von einer Buchung in dieser Unterkunft dringend abraten, insbesondere für Familien. Wir hatten ein Zimmer für 4 Personen reserviert und uns noch einen Tag vor der Anreise telefonisch rückversichert, dass die Buchung wie geplant besteht. Bei unserer Ankunft um 22:00 Uhr wurde uns vom Rezeptionisten jedoch mitgeteilt, dass das Zimmer aufgrund eines Schadens nicht verfügbar sei. Eine Besichtigung des Zimmers wurde uns trotz mehrfacher Nachfrage verweigert, was den Verdacht einer Überbuchung nahelegt. Nach einer zweistündigen Diskussion bis Mitternacht – während unsere Kinder bereits erschöpft im Auto schliefen – wurde uns ein Ersatzpflicht-Zimmer angeboten. Dieses war jedoch nur für 2 Personen ausgelegt und somit für uns als 4-köpfige Familie ungeeignet und unzumutbar. Da keine adäquate Lösung vor Ort gefunden wurde, waren wir gezwungen, uns mitten in der Nacht selbstständig eine neue Unterkunft im Nachbarhotel zu suchen. Durch diesen Vorfall entstanden uns erhebliche Unannehmlichkeiten sowie zusätzliche Mehrkosten für die kurzfristige Eigenbuchung. Das Hotel hat die ursprüngliche Buchung inzwischen zwar storniert, die finale Bestätigung und Abwicklung über den Kundenservice von Booking.com stehen jedoch noch aus. Ein solches Vorgehen und der Mangel an adäquatem Ersatz sind absolut unprofessionell. NIE WIEDER !!!!!

Проживание март 2026 · Публикация Дата отзыв · Четырехместный номер

Начну с того что отель находится в очень хорошем районе , все в пешей доступности , все достопримечательности . Что касается номеров и самого отеля Cheers Lidhthouse , отель нуждается в ремонте , фото предоставленные на сайте устарелые . Мы взяли номер на 4 человека ( хотя нас было трое ) с видом на море , вид на море есть но не настолько живописный как хотелось бы . Заселили на час позже но администратор Egemen любезно предложил нам чай или кофе на выбор пока мы ждём . Номер нам не понравился ( не было зеркала , шкафа ,тапочек ( выдали позже) , банных принадлежностей и немного обветшалогот вида самого номера. Нам любезно предложили другой отель не далеко от того который бронировали , на завтраки ходили в этот . В целом очень внимательные администраторы, терраса с видом на море где можно просто посидеть выпить кофе или покурить ( те кто курят) По субботам там проходят вечеринки , стоимость 20 € в них входит ужин , зажигательные восточные танцы один бокал спиртного на выбор ( пиво или вино ) караоке , игры и тд. А так же разоичная музыка под которую можно танцевать . В Целом пребывание прошло хорошо на все просьбы менеджер реагировал очень быстро и решал проблемы . Самым ярким впечатлением была вечеринка где познакомились с другими людьми с разных стран и разных возрастов Из минусов самого отеля - нуждается в ремонте и однообразные завтрак ( но администратор любезно предложил нам другой и приготовил специально для нас что было очень приятно )

Публикация 2025-10-18

My sister and I arrived yesterday morning at seven am. We had contacted our hotel months ago to inform them of arriving so early. They said they would do their best to accommodate our early arrival. Fast forward to yesterday, the owners were very apologetic and kind, informing us our room would be available at two pm. After waiting two hours because they kept telling us that our room would be available soon. So we went to the bazaars and the new mosque, because our head wraps were in our suitcases, and arrived back at two. The younger workers told us they upgraded our room free of charge but that they were cleaning it, and would be twenty more minutes. For over two and a half hours, they kept telling my sister and I that our room would be ready in twenty to 45 minutes, and how sorry they were. After nearly three hours, we said we would like a refund on our card and we will just get a different hotel. That’s when our room was magically ready. One of the workers will show us our room in a different building- because of the free upgrade- unless we want the downgraded room that still needs to be cleaned mind you.... So fine, my sister and I say we will go see the room because we have missed nearly half a day of sightseeing and really want to go see a site or two. The gentleman takes our bags and us on a 450 meter hike around abandoned alleyways, through construction and arrived at a “new property” of theirs. Watching the map and being on the phone with my husband the whole time, it was back and forth but there was a much easier way to get to the original property. Well, this “new property” was not opened yet, we were the first guests, and there was no reception and no one working in the hotel. The worker then proceeds to try and take us down to the basement to see the hotel room. Of an empty building. When we insisted that they cancel our booking immediately and refund us, they got extremely defensive and threatened to call the police for wasting THEIR time and stealing from them. So we both told the worker that we would love for him to call the police so we could tell them what they were doing. The worker magically disappeared and we went to a restaurant at the end of the street. Stayed for two hours, and we never saw a single police vehicle drive by the one way street....

Проживание ноябрь 202 · Публикация Дата отзыв · Двухместный номер Делюкс с 1 кроватью

El alojamiento canceló la reserva en el mismo día antes de que llegáramos para reservar la habitación a otros. Alegaron problemas de tarjeta cosa que es mentira. Tuve que reservar en un hotel de al lado porque además había contratado Transfer (ida y vuelta) a esa dirección y ya no lo podía cambiar. Al menos conseguimos que nos pusieran en un papel que se había cancelado y que no nos iban a cargar ningún importe ya que la reserva contaba con garantía de cancelación(como siempre a perjuicio del huésped, la propiedad puede hacer lo que quiera sin consecuencias..) Se negaron a poner que nuestra habitación estaba ya reservada y ocupada por otros. Poca profesionalidad y responsabilidad.

Публикация 2026-08-26

Terrible experience. Because of my late flight I got there almost 1am and the receptionist tells me they only accept cash and even after pledging some understanding that it was late and I was exhausted he did not allow me to pay in the morning, pointed me to the closest atm which charged me 6€ fee without warning me first. It's very upsetting that because of tax evasion and card machine fees we end up being overcharged so the acommodation looks cheaper online.

Публикация 2026-08-10

The staf is not friendly and the price is not clear. They didn’t give me my change back when I payed.

Публикация 2026-06-22

We choose this hostel after seeing the good reviews on Hostel world as it was one of the best review but were instantly dissapointed! We were told it was cash only when we arrived so had to get money out then was told they had no change and would give us it later. Got change late that evening in a mix of euro and lira as they diddnt have it in either currency still. When we were shown our door my bed was still dirty. Asked them to change the sheets and they were skeptical, diddnt believe me and said theyd try. When we got back the other beds in the dorm had been changed but not mine. On top of this the shower was mouldy, there was water stains on the ceiling, the ceiling above the bunk was crumbling away and the whole dorm looked like it hadn't been cleaned in months. The lock on my locker instantly fell off when I tried to open it and the room had a stale moist smell. We said we where leaving that day and not staying but we diddnt want money back and were met with a lot of hostility and left feeling very uncomfortable and slightly unsafe. They then cancled my booking on hostel world that eveing so I couldn't review it. Also very dodgy looking staircases to get to dorms! Cracked all the way though! Needless to say we booked a hotel and moved there

Публикация 2026-04-01

I had a very disappointing and frustrating experience at this hotel and would strongly advise others to be cautious. I arrived late at night (around 1am on Jan 26) after a long day of travel, only to be charged more than the quoted price. The staff told me it was because I used a credit card, but this was never disclosed beforehand. Things only got worse from there. On January 26 and again on January 27, housekeeping repeatedly left my door unlocked, which is a major safety concern. The condition of the room was also unacceptable—mold on the bathroom ceiling, peeling paint, missing or damaged floorboards, and even a hole in the wall with exposed wires. On top of that, the balcony door hinges were broken, causing the door to fall backwards when opened, which felt dangerous. On January 28, I was finally moved to a different room, but the problems didn’t stop. Early in the morning on January 29 (around 4am), I was locked out of my room. After staff let me in, I then became locked inside and they had to break the doorknob to get me out. This was honestly scary and completely unacceptable. At 5am, I was moved again to another room due to the broken door. Later that same day, staff told me they were “upgrading” me by sending me back to my old room. When I asked how that was an upgrade, they said it was because they would put a working doorknob on it. This response was rude and dismissive. After pushing back, I was told to stay in my current room and discuss it the next day. On the 30th, instead of resolving anything, I was forced to move again. At that point, after multiple room changes, safety concerns, and constant disruptions, I decided to check out and book another hotel. The staff throughout this experience were rude and unhelpful. I contacted the owner directly to address these concerns, but he never responded. I was also refused an invoice/receipt at the property and told to contact a main office via email. I never received a response, and they refused to provide any kind of refund. Overall, this experience was stressful, unsafe, and poorly managed. Between the condition of the rooms, lack of transparency with pricing, repeated security issues, rude staff, and complete lack of accountability, I would not recommend staying here.

Проживание март 2026 · Публикация Дата отзыв · Люкс с гидромассажной ванной и видом на море

Расположение и вид из окна К сожалению, впечатление от проживания осталось крайне негативным. В номере было грязно: полы не убраны, в туалете стоял сильный неприятный запах, из-за которого вонял весь номер. Полотенец изначально не было — принесли только после просьбы. Одноразовые средства гигиены (зубная паста, щётка, тапочки и т.д.) отсутствовали полностью. Интернет работал очень плохо. Отдельный минус — оплата только наличными. У меня была только карта, поэтому пришлось снимать деньги по невыгодному курсу с дополнительной конвертацией. Об этом заранее не предупредили. Номер нам настолько не понравился, что мы хотели вернуть деньги и переехать в другой отель, но нам отказали в возврате. В итоге мы всё равно уехали и нашли другой отель за ту же цену — и он оказался в несколько раз лучше по качеству. Не рекомендую.

Проживание март 2026 · Публикация Дата отзыв · Четырехместный номер

The family rooms in the upper floor have water leaks and they need serious improvement. The location and price are great. The guy at the reception was very nice and helpful. He gave us local tips and helped us arranging transfers from/to the airport. The breakfast buffet was great. Our family stayed one night at Cheers Lighthouse in March 2026. Our stay coincided with two days of heavy rain, and our room (a family room in the upper floor in the building next to the hostel) had serious water leaks above the bed. We were changed to the room in front our original room, but the new room also showed water leaks, this time coming under the floor panels next to the balcony. There was also water damage in the bathroom ceiling. See the photos.

Проживание январь 202 · Публикация Дата отзыв · Бюджетный двухместный номер с 1 кроватью

The hosts were incredibly lovely! Egemen was super helpful (especially with booking us airport transfers) The location was amazing and within walking distance of the main attractions. The room was comfy and clean and breakfast was amazing especially the hosts jam!! Would definitely recommend to stay here :))

Публикация 2025-10-04

My stay at this hotel was a complete nightmare. • The first room had a refrigerator full of mold and broken furniture. • The second room was even worse, with a hole in the bathroom ceiling leaking dirty water from the drains above while using the toilet. • Housekeeping was basically nonexistent – they only emptied the trash but never actually cleaned the room. • Towels were not provided as advertised, and in the second room the hair dryer didn’t work. • One day I came back to find my room door wide open with the keys left in it — a serious safety issue. • Staff, especially Ahmed, were rude, unhelpful, and refused to arrange the airport transfer I had already paid €55 for — money I never got back. This place is severely overpriced for the terrible quality it offers. In the same neighborhood you can easily find much better hotels for less money. The worst part was the lack of support from Booking.com, who left me to deal with this situation alone in a country where I don’t even speak the language. A deeply stressful and disappointing experience. I strongly recommend other travelers to stay away from this hotel.

Публикация 2026-08-31

This is a really good value hostel/hotel. My room was really nice and large and a very good price compared to similar options in Istanbul. Koray on the front desk was very accommodating, and allowed me a late check-out. Breakfast was nice, but quite minimal. The location is really nice, with a view over the Bosporus out into the sea from the balcony, and a 10 minute walk to the blue mosque, with heaps of food and options all around. It felt more like a hotel as there were social activities booked but not much seemed to be going on and they cancelled a few activities.

Публикация 2026-07-19

A very charming place, location is amazing in old city, nearby public transport... Atmosphere is good and many activities everyday... amazing terrace view on Bosphorus. Staff are efficient and cooperative especially Nihad and Koray

Публикация 2026-05-03

Ich war drei Nächte im Mehrbettzimmer und hatte einen guten Aufenthalt- Genau so muss ein Hostel sein. Freundliche Mitarbeiter die gerne bei allem behilflich sind. Coole Events abends, sodass man schnell als Alleinreisender jemanden kennen lernt. Es ist eine coole Location das Hostel liegt sehr zentral. Preis Leistung war unschlagbar. Ganz sauber war es nicht, im Badezimmer für mehrere Bewohner hätte ich mir 1x am Tag eine Reinigung gewünscht. Frühstück, Aussicht auf der Terrasse wunderbar. Ich würde wieder kommen.

Публикация 2026-02-10

I spent my worst night in a hostel! There was no water in the shower , loud music and partying till 4am that I couldn’t sleep and I was just waiting the day to leave

Публикация 2025-11-10

The staff were very friendly and helpful. The hostel is conveniently located near the old town. It was easy to meet new people there. We also had some great karaoke nights there. Good time

Проживание март 2026 · Публикация Дата отзыв · Четырехместный номер

Начну с того что отель находится в очень хорошем районе , все в пешей доступности , все достопримечательности . Что касается номеров и самого отеля Cheers Lidhthouse , отель нуждается в ремонте , фото предоставленные на сайте устарелые . Мы взяли номер на 4 человека ( хотя нас было трое ) с видом на море , вид на море есть но не настолько живописный как хотелось бы . Заселили на час позже но администратор Egemen любезно предложил нам чай или кофе на выбор пока мы ждём . Номер нам не понравился ( не было зеркала , шкафа ,тапочек ( выдали позже) , банных принадлежностей и немного обветшалогот вида самого номера. Нам любезно предложили другой отель не далеко от того который бронировали , на завтраки ходили в этот . В целом очень внимательные администраторы, терраса с видом на море где можно просто посидеть выпить кофе или покурить ( те кто курят) По субботам там проходят вечеринки , стоимость 20 € в них входит ужин , зажигательные восточные танцы один бокал спиртного на выбор ( пиво или вино ) караоке , игры и тд. А так же разоичная музыка под которую можно танцевать . В Целом пребывание прошло хорошо на все просьбы менеджер реагировал очень быстро и решал проблемы . Самым ярким впечатлением была вечеринка где познакомились с другими людьми с разных стран и разных возрастов Из минусов самого отеля - нуждается в ремонте и однообразные завтрак ( но администратор любезно предложил нам другой и приготовил специально для нас что было очень приятно )

Проживание 2025-06 · Публикация 2025-06-02

Amazing wines and good seafood prawns wrapped ın Kaddafi Was top nocth good View and good bar . I stayed ın the jakuzi sauna room with balcony of the Marmara sea. Breakfast was good loved the water melon see you guys soon good set up loved the baba nıght with belldance show on saturday night was very fun

Публикация 2026-04-22

Overall, this stay was disappointing considering the price of over €780. While the staff were friendly, the location was convenient, and the sea view was beautiful, the hotel did not meet expectations. The biggest issue was the noise. The windows were poorly insulated, and the walls were extremely thin — we could hear everything, from outside traffic and the tram to conversations, doors, and even bathroom noises from neighboring rooms. There were also loud events in the hotel almost every evening, often until after midnight. The rooms were in poor condition, outdated, and not clean. We stayed for a week, and during the last three days, the room was not cleaned at all. Housekeeping did not come, and we were not provided with fresh towels, which was very disappointing. The bathroom was very small, the TV and Wi-Fi did not work properly, and the sauna was not functioning as expected. Breakfast was basic but okay, although the breakfast area was very small. Overall, not worth the price, and I would not recommend staying here unless improvements are made.

Публикация 2026-02-15

I really recommend Cheers Lighthouse in Istanbul! The location was amazing, right in the historic Sultanahmet area, just a short walk from important places like Hagia Sophia, the Blue Mosque, and the Topkapi Palace. Everything is within walking distance, which makes it the perfect place to stay if you want to explore the old city. We stayed in the suite with a sauna, and it was one of the highlights of our trip. The room was very clean, the beds were extremely comfortable, and the bathroom was huge. The sauna worked perfectly and it was amazing to relax there after long days of walking around the city. The suite also had very beautiful views, which made our stay even more special. The staff were fantastic, especially Ege! We spoke quite a lot with him during our stay and he was always very kind, friendly, and genuinely interested in helping us. He made us feel welcome from the very beginning and created a really warm atmosphere. On our last day, he even recommended an excellent restaurant, which turned out to be one of the best meals of our trip. Overall, it was a wonderful experience. The atmosphere, the room, the location, and the people made our stay unforgettable. We will definitely come back!

Проживание январь 202 · Публикация Дата отзыв · Люкс с гидромассажной ванной и видом на море

Good location. Narrow staircase for a family , the mattress was not very comfortable, the sauna and heating was cenertal and only worked during specific hours which wasn't practical, the cleanliness was not up to standard, no curtains to block sunlight

Публикация 2026-06-26

Lovely welcoming place to stay if you’re a newcomer in Istanbul. The staff are incredibly friendly and made us feel safe and welcome. The rooms are neat (my partner and I shared a double bed in a private room) and cover exactly what you pay for. We would definitely come again

Публикация 2026-04-01

I had a very disappointing and frustrating experience at this hotel and would strongly advise others to be cautious. I arrived late at night (around 1am on Jan 26) after a long day of travel, only to be charged more than the quoted price. The staff told me it was because I used a credit card, but this was never disclosed beforehand. Things only got worse from there. On January 26 and again on January 27, housekeeping repeatedly left my door unlocked, which is a major safety concern. The condition of the room was also unacceptable—mold on the bathroom ceiling, peeling paint, missing or damaged floorboards, and even a hole in the wall with exposed wires. On top of that, the balcony door hinges were broken, causing the door to fall backwards when opened, which felt dangerous. On January 28, I was finally moved to a different room, but the problems didn’t stop. Early in the morning on January 29 (around 4am), I was locked out of my room. After staff let me in, I then became locked inside and they had to break the doorknob to get me out. This was honestly scary and completely unacceptable. At 5am, I was moved again to another room due to the broken door. Later that same day, staff told me they were “upgrading” me by sending me back to my old room. When I asked how that was an upgrade, they said it was because they would put a working doorknob on it. This response was rude and dismissive. After pushing back, I was told to stay in my current room and discuss it the next day. On the 30th, instead of resolving anything, I was forced to move again. At that point, after multiple room changes, safety concerns, and constant disruptions, I decided to check out and book another hotel. The staff throughout this experience were rude and unhelpful. I contacted the owner directly to address these concerns, but he never responded. I was also refused an invoice/receipt at the property and told to contact a main office via email. I never received a response, and they refused to provide any kind of refund. Overall, this experience was stressful, unsafe, and poorly managed. Between the condition of the rooms, lack of transparency with pricing, repeated security issues, rude staff, and complete lack of accountability, I would not recommend staying here.

Проживание 2026-04 · Публикация 2026-04-01

У меня был очень неприятный и разочаровывающий опыт в этом отеле, и я настоятельно советую другим быть осторожными. Я приехал поздно ночью (около 1 часа ночи 26 января) после долгого дня в пути, и с меня взяли больше, чем было заявлено. Персонал сказал, что это из-за того, что я использовал кредитную карту, но об этом мне не сообщили заранее. Дальше все только ухудшилось. 26 января и снова 27 января горничные неоднократно оставляли мою дверь незапертой, что представляет серьезную угрозу безопасности. Состояние номера также было неприемлемым — плесень на потолке в ванной, облупившаяся краска, отсутствующие или поврежденные половицы и даже дыра в стене с оголенными проводами. Вдобавок ко всему, петли балконной двери были сломаны, из-за чего дверь откидывалась назад при открытии, что было опасно. 28 января меня наконец переселили в другой номер, но проблемы на этом не закончились. Рано утром 29 января (около 4 утра) я оказался заперт снаружи своего номера. После того, как персонал впустил меня, я оказалась заперта внутри, и им пришлось сломать дверную ручку, чтобы вытащить меня. Это было, честно говоря, страшно и совершенно неприемлемо. В 5 утра меня снова переселили в другой номер из-за сломанной двери. Позже в тот же день персонал сказал мне, что они «повышают категорию номера», отправив меня обратно в мой старый номер. Когда я спросила, почему это повышение категории, они ответили, что установят рабочую дверную ручку. Этот ответ был грубым и пренебрежительным. После моих возражений мне сказали остаться в моем нынешнем номере и обсудить это на следующий день. 30-го числа, вместо того, чтобы что-либо решить, меня снова заставили переехать. В этот момент, после многочисленных смен номеров, проблем с безопасностью и постоянных сбоев, я решила выехать и забронировать другой отель. Персонал на протяжении всего этого времени был грубым и не желал помочь. Я связалась с владельцем напрямую, чтобы обсудить эти проблемы, но он так и не ответил. Мне также отказали в выдаче счета/квитанции в отеле и сказали связаться с главным офисом по электронной почте. Я так и не получила ответа, и они отказались вернуть деньги. В целом, этот опыт был стрессовым, небезопасным и плохо организованным. Учитывая состояние номеров, отсутствие прозрачности в ценообразовании, повторяющиеся проблемы с безопасностью, грубый персонал и полное отсутствие ответственности, я бы не рекомендовала останавливаться здесь.

Проживание февраль 20 · Публикация Дата отзыв · Кровать в общем 8-местном номере для мужчин и женщин

The location and the price were decent, all the staff in the hostel were kind and nice, especially Ege, Elif, and John were really friendly to guests. The door of the room is not locked and the bathroom was a little bit dirty. Plus, WIFI didn't work at all in my room.

Публикация 2026-04-07

Our family stayed one night at Cheers Lighthouse in March 2026. The location and price are great. However, the rooms needs some improvement. Our stay coincided with two days of heavy rain, and our room had serious water leaks above the bed. We were changed to another room, but the new room also showed water leaks, this time coming under the floor panels next to the balcony. There was also water damage in the bathroom ceiling. The guy at the reception was really nice and helpful, and the breakfast buffet was great. However, we wouldn't chose this hotel again if the rooms are not improved.

Проживание март 2026 · Публикация Дата отзыв · Четырехместный номер

The family rooms in the upper floor have water leaks and they need serious improvement. The location and price are great. The guy at the reception was very nice and helpful. He gave us local tips and helped us arranging transfers from/to the airport. The breakfast buffet was great. Our family stayed one night at Cheers Lighthouse in March 2026. Our stay coincided with two days of heavy rain, and our room (a family room in the upper floor in the building next to the hostel) had serious water leaks above the bed. We were changed to the room in front our original room, but the new room also showed water leaks, this time coming under the floor panels next to the balcony. There was also water damage in the bathroom ceiling. See the photos.

Публикация 2026-07-15

⚠️ABSOLUTE WARNUNG !!!! Leider müssen wir von einer Buchung in dieser Unterkunft dringend abraten, insbesondere für Familien. Wir hatten ein Zimmer für 4 Personen reserviert und uns noch einen Tag vor der Anreise telefonisch rückversichert, dass die Buchung wie geplant besteht. Bei unserer Ankunft um 22:00 Uhr wurde uns vom Rezeptionisten jedoch mitgeteilt, dass das Zimmer aufgrund eines Schadens nicht verfügbar sei. Eine Besichtigung des Zimmers wurde uns trotz mehrfacher Nachfrage verweigert, was den Verdacht einer Überbuchung nahelegt. Nach einer zweistündigen Diskussion bis Mitternacht – während unsere Kinder bereits erschöpft im Auto schliefen – wurde uns ein Ersatzpflicht-Zimmer angeboten. Dieses war jedoch nur für 2 Personen ausgelegt und somit für uns als 4-köpfige Familie ungeeignet und unzumutbar. Da keine adäquate Lösung vor Ort gefunden wurde, waren wir gezwungen, uns mitten in der Nacht selbstständig eine neue Unterkunft im Nachbarhotel zu suchen. Durch diesen Vorfall entstanden uns erhebliche Unannehmlichkeiten sowie zusätzliche Mehrkosten für die kurzfristige Eigenbuchung. Das Hotel hat die ursprüngliche Buchung inzwischen zwar storniert, die finale Bestätigung und Abwicklung über den Kundenservice von Booking.com stehen jedoch noch aus. Ein solches Vorgehen und der Mangel an adäquatem Ersatz sind absolut unprofessionell. NIE WIEDER !!!!!

Публикация 2026-08-26

Terrible experience. Because of my late flight I got there almost 1am and the receptionist tells me they only accept cash and even after pledging some understanding that it was late and I was exhausted he did not allow me to pay in the morning, pointed me to the closest atm which charged me 6€ fee without warning me first. It's very upsetting that because of tax evasion and card machine fees we end up being overcharged so the acommodation looks cheaper online.

Публикация 2026-04-01

I had a very disappointing and frustrating experience at this hotel and would strongly advise others to be cautious. I arrived late at night (around 1am on Jan 26) after a long day of travel, only to be charged more than the quoted price. The staff told me it was because I used a credit card, but this was never disclosed beforehand. Things only got worse from there. On January 26 and again on January 27, housekeeping repeatedly left my door unlocked, which is a major safety concern. The condition of the room was also unacceptable—mold on the bathroom ceiling, peeling paint, missing or damaged floorboards, and even a hole in the wall with exposed wires. On top of that, the balcony door hinges were broken, causing the door to fall backwards when opened, which felt dangerous. On January 28, I was finally moved to a different room, but the problems didn’t stop. Early in the morning on January 29 (around 4am), I was locked out of my room. After staff let me in, I then became locked inside and they had to break the doorknob to get me out. This was honestly scary and completely unacceptable. At 5am, I was moved again to another room due to the broken door. Later that same day, staff told me they were “upgrading” me by sending me back to my old room. When I asked how that was an upgrade, they said it was because they would put a working doorknob on it. This response was rude and dismissive. After pushing back, I was told to stay in my current room and discuss it the next day. On the 30th, instead of resolving anything, I was forced to move again. At that point, after multiple room changes, safety concerns, and constant disruptions, I decided to check out and book another hotel. The staff throughout this experience were rude and unhelpful. I contacted the owner directly to address these concerns, but he never responded. I was also refused an invoice/receipt at the property and told to contact a main office via email. I never received a response, and they refused to provide any kind of refund. Overall, this experience was stressful, unsafe, and poorly managed. Between the condition of the rooms, lack of transparency with pricing, repeated security issues, rude staff, and complete lack of accountability, I would not recommend staying here.

Проживание март 2026 · Публикация Дата отзыв · Люкс с гидромассажной ванной и видом на море

Расположение и вид из окна К сожалению, впечатление от проживания осталось крайне негативным. В номере было грязно: полы не убраны, в туалете стоял сильный неприятный запах, из-за которого вонял весь номер. Полотенец изначально не было — принесли только после просьбы. Одноразовые средства гигиены (зубная паста, щётка, тапочки и т.д.) отсутствовали полностью. Интернет работал очень плохо. Отдельный минус — оплата только наличными. У меня была только карта, поэтому пришлось снимать деньги по невыгодному курсу с дополнительной конвертацией. Об этом заранее не предупредили. Номер нам настолько не понравился, что мы хотели вернуть деньги и переехать в другой отель, но нам отказали в возврате. В итоге мы всё равно уехали и нашли другой отель за ту же цену — и он оказался в несколько раз лучше по качеству. Не рекомендую.

Публикация 2026-07-13

DO NOT BOOK THE ECONOMY ROOM. We stayed around 2 weeks last April. we booked the double bed economy room for 2 people. the room was very small and was in the basement, the "terrace" out the window was an air duct surrounded by walls. And during the night, slugs started to come out from the holes in the bathroom piping.(see pictures) We asked for a room change, they only allowed us to change it with a 120 eur fee. We changed the room into a top floor room, and right after we moved rooms a new guest was moved into the "economy" room. We heard that guest also complain to the front desk staff about the room too. The manager did nothing to address the actual issue. the new oom was better, but the bathroom had very poor ventilation so the room allways got steamy. We had some momentary breathing issues from that. The room itself had very little amenities, there wasnt even a place to hang towels. they just put them on the bed but where are we supposed to put them if theyre wet? No kettle, fridge, or anything. Had a basic tv though. The cleaning was done by only one lady, there were times where our cleaning requests weren't done because she was overworked. The front desk staff told us "talk to the cleanung lady yourself" Other than that, there are some events going on in the main hostel building. some free, some for money. We had our own plans so we didnt go to those. Breakfast was included, but had a small selection. MUCH less than shown on the pictures. Overall, this hostel tries to act more like a bar and hangout spot and the hostel feature is just secondary?? very weird :/ There are many much better hotels for this price, Istanbul is a huge city. Look for more options. I wish we didnt waste money on this hostel, but honestly whatever. Enjoy the money Mr manager.

Публикация 2026-04-22

Overall, this stay was disappointing considering the price of over €780. While the staff were friendly, the location was convenient, and the sea view was beautiful, the hotel did not meet expectations. The biggest issue was the noise. The windows were poorly insulated, and the walls were extremely thin — we could hear everything, from outside traffic and the tram to conversations, doors, and even bathroom noises from neighboring rooms. There were also loud events in the hotel almost every evening, often until after midnight. The rooms were in poor condition, outdated, and not clean. We stayed for a week, and during the last three days, the room was not cleaned at all. Housekeeping did not come, and we were not provided with fresh towels, which was very disappointing. The bathroom was very small, the TV and Wi-Fi did not work properly, and the sauna was not functioning as expected. Breakfast was basic but okay, although the breakfast area was very small. Overall, not worth the price, and I would not recommend staying here unless improvements are made.

Проживание декабрь 20 · Публикация Дата отзыв · Люкс с гидромассажной ванной и видом на море

Personal muy amable, en recepción hablaba Español, céntrico muy buena la ubicación y vistas al Bosforo espectacular, pequeño y muy cálido. No se puede vender un producto asi, no había nada que funcionara bien, ausencia de mantenimiento, limpieza y confort. al limite de arruinar unas vacaciones.