Публикация 2025-12-22
Very bad experience. I booked 5 nights in a shared room. The room was dirty and in very poor condition. I asked to change it, but the alternative room was even worse (bed on the floor, no ventilation, bad smell, and very dirty bathroom). I asked for a private room, but the price was unreasonably high. I found much better hotels nearby for the same or lower price. When I requested a refund and cancellation, the night staff refused and told me I could leave without getting my money back, even though I had paid 9,000 TL. The private room I stayed in was unsafe and not clean: • Door did not lock • No cleaning during 5 days • No trash removal • No sheet change • No soap, tissues, or basic amenities Very sad
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