Ramada By Wyndham Istanbul Pera

Güzel kaliteli bir otel

Odalar fena. Personel disiplinsiz. Asla Ramada by wyndham markasını hak etmiyor.

Emir was perfect

Staff was friendly but we left 3 nights after and couldn’t complete a 5 night stay because of the lack of soundproofing both between rooms (could hear someone on the phone until 3 am the first night until I went and knocked on her door, she didn’t stop so I went down to reception and they came up) the second and third nights they changed our room which was kind hence the 3 stars but this new room which was a bit nicer with a balcony had in turn a lot of street noise. There was wind coming from the window so the second room was much cooler but not sound or winterproofed at all. Pool temperature was cold and our daughter wasn’t sleeping well in these conditions so we left to stay in a friend’s. The room needed a real renovation. I expected more from the Wyndham name, having frequented the gym at Wyndham Levent in the past. I need to check if Turkish airlines holidays will reimburse us for this experience and the 2 unused days. Location is great right in the center near Galata and istiklal street but I wish I booked Hilton bomonti or a recently renovated boutique hotel

Khalid was so sweet and the service was great , i definitely recommend!!

I would like to write my own experience from this hotel, in August 2025. I didn't mind so much that the room was very small, with a lot of humidity and a lot of noise, with dirty face towels with stains that were either not changed or not cleaned properly, without good room service, we didn't have a renewal for example in toilet paper!!! The most important thing is that on the last day in the morning I was missing some small things, but because I was in a hurry I didn't pay attention. When I emptied my suitcase I saw that some of my items were indeed missing from the room, I sent an email to find them, they never answered me!!!!! I consider it unacceptable for a supposedly 5 star hotel, I contacted the agency and they also told me that they don't answer them!!! while in another hotel we stayed when a traveler forgot his shoes, they sent them by courier to the next hotel we were going to. It is unethical and unprofessional for a cleaning lady to throw a bag of things out of the room without the guest's permission, or to steal them. !! as I find it unacceptable that the management is not interested in responding to the customer !!! The worst experience I have ever had in my life in a hotel, not so much for the value of the items I lost, but for their ridiculous behavior

Этот опыт был крайне разочаровывающим. Ванная комната была в очень плохом состоянии, с плесенью в углах душа, испорченным силиконом, ржавчиной и видимой грязью вокруг водостока и душевой зоны. Душевой слив был забит, из-за чего вода скапливалась и затопляла душевую зону. Уровень гигиены был настолько плох, что пришлось принимать душ в шлепанцах - шлепанцах, потому что я чувствовала себя крайне неуютно, пользуясь полом душа. Кровать также не была чистой. Мы нашли на матрасе человеческие волосы, из-за чего кровать была очень неудобной и даже вызывала зуд. Это вызвало серьезные опасения по поводу гигиенических норм помещения. Мы пожаловались на ресепшн, и технический специалист приехал осмотреть туалет. Нам сказали, что они переведут нас в другую комнату, но мы ждали всю ночь, и ничего не произошло. В итоге мы вообще не спали в ожидании обещанной смены номера. Рано утром мы решили покинуть отель. Несмотря на то, что мы не останавливались на ночь, отель отказался вернуть деньги за ночь, которую мы не использовали. Ко всему прочему, территория вокруг отеля крайне шумная ночью, что очень затрудняет отдых. В целом, это был один из худших впечатлений от отеля, которые у нас когда-либо были.

- Location - Friendly staff - the hygiene of the hotel and rooms - bedding and towels not changed - the smell of the hotel, as soon as you enter the property and the smells within the rooms, appalling, - bed creaked every time you moved in the bed and bedding was not to a 5* standard - bedding was cheap and tacky, made my skin allergies increase - room itself wreaked of bad sewer smells. The moment you walked into the hotel lobby it smelt, then continued into the rooms - we had a deluxe room booked, nothing deluxe about it. Stated, they were supposed to be sound proof rooms! We except outside noise, however to hear it from both sides of the room, upstairs and downstairs - breakfast, what a joke. Nothing to palatable. We observed over the days, the staff went and cleaned the tables with the same rag, no cleaning spray whatsoever. Cleaned a table down, put the rag back on the table and kept using the same one over and over again for each table - when waiting for a lift, I saw the cleaning cart, I walked around it, looked at everything.... 1 cloth and no cleaning products whatsoever - stains in the jacuzzi, with brown stains - mould in the shower, I had to shower with my flip flops on - dust in the room, on tables, bed , underneath the bed, mirrors streaked etc - clearly they had never cleaned our room up for us, apart from doing the bed, which we did most days ourselves - this should be a 2 star, or at most a 3 star hotel - please be aware before booking - please be aware before booking this property. Everybody has different expectations, for us, booking a 4 or 5 star hotel, we expect a certain level of expectations. This has ruined what was supposed to be a birthday celebration for me - then to be asked to leave then a good review? I told them, this makes me uncomfortable and the fact you asked me - folks of U.K. you’d get better from a premier inn - folks have different levels of experience, not for us at all. This place is not at all 5 star, so please do not be duped

Neredeyse hiç birşeyini beğenmedim yemekler aynı 5 yıldızlı otel ile bi gram alakası yok otele girince kanalizasyon kokusu geliyor afedersiniz odalar dizaynı falan çok kötü temiz değil şampuanlar falan herşey çok kötü bazende unutuyorlar su şampuan çay gibi ürünleri oda temizlenmesi yeterince iyi değil sanki 1-2 yıldızlı otel gibi musluğu açınca lavabo yeri ağzına kadar doluyor çok kötü normal suyu bile açamıyorsun bir kelime ile rezalet çok kötü parasına değmez iğrenç bir deneyimdi ve bizim kaldığımız katta tadilat gidiyordu çok rahatsız edici Neredeyse hiç birşeyini beğenmedim yemekler aynı 5 yıldızlı otel ile bi gram alakası yok otele girince kanalizasyon kokusu geliyor afedersiniz odalar dizaynı falan çok kötü temiz değil şampuanlar falan herşey çok kötü bazende unutuyorlar su şampuan çay gibi ürünleri oda temizlenmesi yeterince iyi değil sanki 1-2 yıldızlı otel gibi musluğu açınca lavabo yeri ağzına kadar doluyor çok kötü normal suyu bile açamıyorsun bir kelime ile rezalet çok kötü parasına değmez iğrenç bir deneyimdi ve bizim kaldığımız katta tadilat gidiyordu çok rahatsız edici

Die Lage war perfekt. Man konnte zu Fuß zum Galata Turm erreichen. Der alte Tunnel liegt gleich daneben. Mit dem kommt man schnell runter Richtung Meer oder zur Straßenbahn. Istiklal caddesi ist unmittelbar in der Nähe wo viele Restaurants vorhanden sind. Geldautomaten sind auf der gegenüber liegenden Straßenseite. Das Hotel hat sehr nettes Personal und geht auf die Wünsche der Gäste ein. Es gab auch ein Savur Frühstück. Es ist jetzt nicht außergewöhnlich aber zum sattwerden reicht es. Es war sehr sicher. Wir haben mit Polizisten gefrühstückt die später zum Dienst gingen. Die Dusche war schön groß. Sie hatten alles bereitgestellt was man benötigt. Tägliche Reinigung Das Bett war sehr geräumig. Das Zimmer war etwas klein und die Stimmen aus dem Nachbarzimmer konnte man hören. Wir konnten die ersten Tage nicht durchschlafen. Die Mitarbeiter an der Rezeption hatten uns darauf hingewiesen es in der Nacht an der Rezeption zu melden. Der Securitydienst spricht die Personen an um den Lärm abzustellen. Es gab nicht so viel Platz um die Klamotten zu verstauen. Nur ein kleiner Schrank mit 3 Kleiderbügel und zwei Haken für die Jacken am Eingang. Die Wirpoolbadewanne war sehr laut wodurch wir es nur 1 mal genutzt haben.

We had a wonderful stay at this hotel in Turkey and everything was truly perfect. The hotel is very clean, comfortable, and very well located. It is very close to many restaurants and the pedestrian area, so you can easily walk around and experience the real Turkish atmosphere. The staff were absolutely amazing – very friendly, professional, and always ready to help. A very special thank you to Sheima 👍👍👍❤️, who went above and beyond for us. We had a problem with our flight, and she helped us a lot to solve it. Her support, kindness, and dedication made a big difference for us and we really appreciated it. It’s just a pity that our vacation was so short. We really wish we could have stayed longer to enjoy more time in this wonderful hotel and the beautiful surroundings. Thanks to the excellent service, the great location, and the cleanliness of the hotel, we had a fantastic experience. I highly recommend this hotel to anyone visiting Turkey, and we would definitely love to come back again. nix

У меня был очень разочаровывающий опыт в этом отеле и я бы не рекомендовал его никому. Состояние помещения было неприемлемым, особенно из-за серьёзной угрозы безопасности — была активная протечка с потолка умывальной. Это не просто неудобство, а явный риск, который следовало немедленно устранить. Ситуация усугублялась тем, как руководство с ней справлялось. Изначально они признали наличие проблемы и пообещали компенсировать мне одну бесплатную ночь за доставленные неудобства. Однако по окончании моего пребывания они полностью отказались от своего слова и отказались выполнить предложенную компенсацию. Отсутствие профессионализма шокирует. Менеджер по связям с посетителями представил вводящую в заблуждение информацию и не выполнил взятые на себя обязательства, что было сочтено нечестным. Ко всему прочему, менеджер отеля плохо справлялся с ситуацией и не проявлял ответственности или заботы о безопасности или удовлетворении гостей. В целом, это был один из худших отельных впечатлений, которые я имел. Плохое обслуживание, невыполненные обещания и непрофессиональный персонал сделали это пребывание крайне разочарованным. Я настоятельно советую другим подумать дважды, прежде чем бронировать здесь. СПЕЦИАЛЬНО УПОМЯНУТ МЕНЕДЖЕР ПО СВЯЗЯМ С ГОСТЯМИ ПО ИМЕНИ «ЭМИР», он нуждается в дополнительной подготовке!