Публикация 2026-07-26
The room was extremely small and uncomfortable. There was not enough space to keep a suitcase open, so every time we needed something, we had to take it out, close the suitcase, and move it just to be able to walk around the room. This was very inconvenient. The bathroom also had no proper ventilation to remove unpleasant smells. The air conditioning was another major problem. Although it was set to 16°C, the room felt as if it was around 27°C. To make matters worse, the air conditioning stopped in the middle of the night. We were later told that whenever a red light starts blinking, we have to press the ON button again. This was extremely frustrating and completely unacceptable. Overall, the experience was a nightmare. I would also like to mention a staff member named Hamdan, who unfortunately showed very little experience in dealing with customers and did not handle the situation professionally. I would not recommend this hotel unless the management seriously improves the room facilities, air conditioning system, and customer service.
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